Extended Stay America Suites Chicago Elmhurst O'Hare

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elmhurst O'Hare

Exterior
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Studio, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
550 W Grand Ave, Elmhurst, IL, 60126
  • Rosemont Theatre
    ‪11 min drive‬
  • Donald E. Stephens Convention Center
    ‪11 min drive‬
  • Allstate Arena
    ‪13 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Chicago Elmhurst O'Hare

Elmhurst hotel with in-room kitchens
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Chicago Elmhurst O'Hare offers 117 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Suites Chicago Elmhurst O'Hare is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Hotel Elmhurst Chicago O'Hare
Elmhurst Extended Stay
Extended Stay America Elmhurst
Extended Stay Elmhurst
Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Suites Chicago Elmhurst O'Hare Hotel
Extended Stay America Suites Chicago Elmhurst O'Hare Elmhurst

Extended Stay America Suites Chicago Elmhurst O'Hare Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 340 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 125 out of 1002 reviews
Rating 2 - Terrible. 149 out of 1002 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Older Basic Hotel with some updates

This is an older hotel that has some updates. Bathtub was updated but not sink. Newer carpeting. Older kitchen features. It is nice to have a full sized refrigerator. It is a 18 minute ride to the airport. Take Lyft. Getting there, we took a taxi as we were at the wrong terminal for Lyft and were tired. Twice the price of Lyft.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Stayed 1 night in Apr 2025

8/10 Good

Vicente

Stayed 1 night in Jan 2025

6/10 Okay

Bruce

Stayed 1 night in Apr 2025

10/10 Excellent

Denis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and welcoming staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Martice

Liked: Staff & service, property conditions & facilities
The grab & go breakfast was cool But have coffee out instead of instant coffee
Stayed 1 night in Mar 2025

2/10 Terrible

B John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad choice. Unfriendly friend desk. Bad room with conjured bathroom will never rent this property
Stayed 1 night in Mar 2025

2/10 Terrible

roderick

Disliked: Cleanliness, property conditions & facilities, room comfort

Upgrade the rooms

Had bugs in the bed in one room smells Like dogs on one side of the building I understand about pets but if guest does not have a pet do not put them on that side I will not stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

juan

Stayed 1 night in Mar 2025

10/10 Excellent

Samir, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been a loyal customer of Extended Stay America for quite some time. I really appreciate the fully equipped kitchen and the guest laundry facilities. It truly gives me a homey vibe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities
Unfortunately my check in took a long time, I understand they have other things to do but I was waiting for quite a while to be able to check in. The room and the hallways smelled like wet dog/animals. That was my biggest complaint because it smelled that way in my room as well, I know people are allowed to bring their pets but I almost wish there was a wing or a section of the hotel where the pets were staying separate from just hotel guests.
Stayed 2 nights in Mar 2025

4/10 Poor

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was ran down.. looked like someone once lived there
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and the price
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Mixed-sounding review

Clean but a bit worn/run-down. Pet-friendly but dog poop on outside grounds is almost overwhelming, despite there being signs about state law being to pick it up (most seem not to do so, and amounts of poop we’re almost overwhelming; I picked my two small dogs’ poops up - just to do the right thing). I had to go to counter five times to get plastic room keys re-programmed, which was quite inconvenient. Neighbors on floor are quite inconsiderate - kids hollering and parents calling for them, which agitated my dogs. I got used to it, thankfully. And was able to sleep well. Refrigerated and microwave are quite worn but at least they work, and seems clean but with strong smell of curry. I wouldn’t recommend only because people I know are very fussy and expect a lot more than this but I feel I have little choice because of dogs, so I’m grateful for the option. The two ladies at the desk could not have been nicer and more helpful with my problem with the keys. I couldn’t believe that it kept happening and was lucky enough to have it happen at times when the ladies were around the desk although I had to wait over 20 minutes one of the times, because she was away helping another traveler.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value for the dollar

clean, affable staff, good value for the dollar
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Saju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Katherine

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Blood stains on carpet next to bed. Made me sign that I wouldn’t smoke and the hallways reeked like cigarettes. Room was not cleaned properly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most disgusting place ever. There were blood stains on the carpet and i knew they did not clean the room thoroughly as my dog webt ubder the bed, and he found food, prescription medication, tissues and who knows what else under there. Didnt even stay, as soon as i found the blood i left. Tried to contact the hotel to get a refund, no one has reached out. Its been a week now.
Stayed 7 nights in Mar 2025

2/10 Terrible

gisela

Traveled with family
Disliked: Amenities
The bad smell in the room and in the hallways, it smelled like pure dog urine. The days we were there, they did not clean the room. It was the worst hotel I have ever stayed in. I don't think I will ever go back to a place like that. It's disgusting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denis

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has easy access to freeway, stores for shopping and restaurants. The staff here is knowledgeable, helpful and friendly.
Stayed 7 nights in Mar 2025