MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

Map
4575 Frontage Rd, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Chicago Hillside

Hillside hotel with in-room kitchens
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
MainStay Suites Chicago Hillside features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Wireless Internet access is complimentary. This Hillside hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

MainStay Suites Chicago Hillside is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 244 out of 1011 reviews
Rating 8 - Good. 219 out of 1011 reviews
Rating 6 - Okay. 195 out of 1011 reviews
Rating 4 - Poor. 117 out of 1011 reviews
Rating 2 - Terrible. 236 out of 1011 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Dewuan

Stayed 2 nights in Feb 2025

2/10 Terrible

Jocelyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bed. And around the room. Need I say more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juwon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynette

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

2/10 Terrible

Princess

They take more money from you when you arrive for it being a non smoking hotel but when you walk on the elevator it’s smells just like weed the rooms is very out dated and not to clean was not what i expected at all I am out of 3 hundred dollars
Stayed 1 night in Apr 2025

4/10 Poor

JoAnn

Stayed 1 night in Apr 2025

2/10 Terrible

Tommita Johnson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross!!!!!!!!!!

The hotel is a dump and no one was friendly but one of the cleaning ladies. I will not recommend anyone to visit or stay at this hotel. Definitely will not be returning
Stayed 3 nights in Apr 2025

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Reina

Disliked: Staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Piper

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty and I do not authorize this transaction as I was declined a refund because of the dirtiness.
Stayed 5 nights in Mar 2025

10/10 Excellent

yusef

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Stayed 1 night in Feb 2025

8/10 Good

Sherrome

Stayed 2 nights in Mar 2025

4/10 Poor

Thomasa

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE TRIP

The place was terrible mo room service the rooms need major upgrade is very much needed the carpet was so dirty and smelly the room had no lamps that work it had a spooky feel to it had to go ask for tissue turn in towels to get towels no cookware had to purchase it from target..The towels are so dingy and dirty looking I was so scared to use them. If this wasn’t a business trip I would’ve left @ checkout
Stayed 4 nights in Mar 2025

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

philaniece

Liked: Cleanliness, staff & service, property conditions & facilities
They didn't have my room available. So I had to get a different room. I was told I would get a refund for the difference.
Stayed 1 night in Mar 2025

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing good!!

TThe place was smelly , dark and dingy!! We couldn’t stay in the room and went to a different hotel. Don’t know if we will get our money back.
Stayed 2 nights in Mar 2025

6/10 Okay

SABRINA

Stayed 1 night in Mar 2025

4/10 Poor

Spike

Traveled with group, Business traveler
No breakfast. Not very clean. Noisy.
Stayed 2 nights in Mar 2025

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No tv signal

The TV had no signal the whole time I was there and I wasn’t told @ the time of check in that the signal was out!
Stayed 2 nights in Mar 2025

6/10 Okay

Crispin

The elevator was not working and that kind of bothered me and my girl.
Stayed 1 night in Feb 2025