MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
$90
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Chicago Hillside

Hillside hotel with in-room kitchens
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
MainStay Suites Chicago Hillside features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Wireless Internet access is complimentary. This Hillside hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

MainStay Suites Chicago Hillside is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 243 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 118 out of 1001 reviews
Rating 2 - Terrible. 238 out of 1001 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jasmine

Stayed 1 night in Jun 2025

10/10 Excellent

Selena

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing will stay here again
Stayed 1 night in May 2025

10/10 Excellent

XINBIN

Stayed 2 nights in Apr 2025

2/10 Terrible

Vincent

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay rooms and hotel had weed and smoking all throughout the hotel 3rd floor
Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The service
Stayed 2 nights in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great. It is right by the expressway and accessible to everything
Stayed 3 nights in May 2025

2/10 Terrible

Satesh

Disliked: Amenities, property conditions & facilities
One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.
Stayed 2 nights in May 2025

8/10 Good

Keshawnda

Stayed 2 nights in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells like vomit upon entrance and on elevator. Called downstairs several times they wouldn’t answer. Had to go downstairs and ring bell just to ask a question. Just overall poor customer service
Stayed 1 night in May 2025

4/10 Poor

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like; place was desolate and deserted.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Stayed 1 night in Apr 2025

2/10 Terrible

Antonio

Stayed 1 night in Apr 2025

8/10 Good

Dewuan

Stayed 2 nights in Feb 2025

2/10 Terrible

Jocelyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bed. And around the room. Need I say more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juwon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynette

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025