Extended Stay America Suites Chicago Lombard Yorktown Center
Hotel in Highland Hills
This smoke-free hotel features coffee/tea in a common area, conference space, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Chicago Lombard Yorktown Center offers 136 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.
Extended Stay America Suites Chicago Lombard Yorktown Center is a smoke-free property.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
Coffee and tea in common areas
Family friendly
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Housekeeping (on request)
Business services
Conference space
Outdoors
Barbecue grill
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
3 floors
Built in 1999
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchen
Microwave
Refrigerator
Stovetop
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop workspace
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
4 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Extended Stay America Yorktown
Extended Stay America Yorktown Hotel Lombard Chicago Center
Extended Stay America Chicago Lombard Yorktown Center
Extended Stay America Suites Chicago Lombard Yorktown Center Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The front wouldn't provide towel for each person citing bugeting reason. Wouldn't provide sheets and blacket for the convertable couch. Just horrible to saty in a BROKE hotel.The breakfast was laughable well lack of. Will never stay at this hotel again.
The hotel canceled our room 30 minutes prior to check in time. They eventually offered us a different room, however, adequate bedding and towels were NOT provided to make up a roll away bed and sofa bed. When we asked for these items, we were told they were not available.
The staff here has always been amazing. Any time we have had an issue with our room the manager has always been right on top of it to fix the issue and allow us another room while waiting for the issue to be fixed. This by far has been the best ESA I have ever been to ans they make you feel at home, and its always peaceful and quiet.
I love this hotel. The Staff is very kind & accomodating. The area is very convenient & close to major expressways, public transit, Yorktown Mall & grocery stores. Each room has a dishwasher, & full stove with an oven.
I specifically reserve this hotel because it is close to family I visit this time of year. I usually never have a problem with my stay here. The housekeeping staff is amazing, the maintenance team has also been polite, respectful and greet you with a smile. That part of the team is great! The front desk attendant at check in however was less than customer friendly. She wasn't wearing a name badge and she refuse to give me her name so I can only refer to her as an older woman with missing teeth. She was not friendly, her demeaner was hard, cold, and stern. I felt like I was being interrogated. She is not professional at all. The 3rd day of our stay I went down to replace clean towels and she kept asking to confirm when were we checking out, also made me count the number of towels I brought down for replacement. The straw for me was at check out, when she blurted out loud across the counter as we were collecting our belongings at the end in the lobby "are you checking out?!?!?!" In front of other guests and staff members.
The Hotel Manager is amazing! Very respectful, caring, has great hospitality, and great customer service! I love this place! It’s also a very convenient location for shopping and the places I work at! 10/10 from me!
Manager had my car towed off lot that will cost me > $1000 retrieve. Manager has targeted me. Takes pleasure in others’ pain.states she can enter your room at any time, for any purpose “because we own it.” Obnoxious, vile, no empathy. Had me woken up out of a sound sleep to get me to check in to pay a higher rate even though it is illegal to charge a higher rate to a disabled rate . I am disabled. Suggested maybe I go to a nursing home or hospital when I am a physician and there is no medical reason that would even be the basis for admission. She has never been a manager before. Constant barrage of threats. Do not feel safe here. 18 days since car towed away by her. No effective way to make complaints to people above her. Don’t come here.
Verified traveler
Stayed 28 nights in Sep 2024
2/10 Terrible
DeAjiah
Oct 28, 2024
DeAjiah
Stayed 1 night in Oct 2024
10/10 Excellent
Jamesha
Oct 28, 2024
Jamesha
Stayed 1 night in Oct 2024
10/10 Excellent
Adam
Traveled with family and small children, Traveled with family