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Fairfield Inn and Suites By Marriott St Charles

2.5 star property

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Photo gallery for Fairfield Inn and Suites By Marriott St Charles

Reception
Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
$94
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
2096 Bricher Rd, St. Charles, IL, 60174
  • Place, Geneva Commons
    ‪8 min walk‬
  • Place, Kane County Fairgrounds
    ‪11 min walk‬
  • Place, Delnor Community Hospital
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪54 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

8.0 out of 10
Very good
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Fairfield Inn and Suites By Marriott St Charles

St. Charles hotel close to Kane County Fairgrounds
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 301 square feet (28 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Fairfield Inn and Suites By Marriott St Charles is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 301 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 3 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott St Hotel Charles
Fairfield Inn St Charles
Fairfield Inn Marriott St Charles Hotel
Fairfield Inn Marriott St Charles
Fairfield Inn Suites By Marriott St Charles
Fairfield Inn and Suites By Marriott St Charles Hotel
Fairfield Inn and Suites By Marriott St Charles St. Charles

Fairfield Inn and Suites By Marriott St Charles Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 232 out of 553 reviews
Rating 8 - Good. 178 out of 553 reviews
Rating 6 - Okay. 80 out of 553 reviews
Rating 4 - Poor. 37 out of 553 reviews
Rating 2 - Terrible. 26 out of 553 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveler

Amenities out

Washing machine was out, pool was under repair. Staff uses loud walkie talkies throughout the property, especially in the early morning in the hallways.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities

Property can do better

Laundry not working, pool under repair, weights missing from the very small fitness center. Cleaning staff loud. Makes for a poor overall experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Raymond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovations, pool was closed. Housekeeping didn't speak English. They only refresh the room (take out garbage, give new towels and only make the beds) every other day. They wouldn't change the sheets after several days. Messed up our reservation, had us checking out a day early. Had privacy sign on the door, they disturbed us 3 times, four times the day before . Our room window overlooked dumpsters they had for the renovations that we were not told about. When they cleaned the bathroom they didn't mop the floor, still dirty from before we checked in, behind the toilet, looked like toilet overflowed and never cleaned. They didn't vacuum the whole room, had to pickup debris by hand on floor. Toilet ran constantly. Refrigerator in room ran hot and cold. The microwave was on a narrow shelf and tipped over when we tried to use it. There was constant garbage by the front door that they never picked up. There were constant bugs flying around in our room, that was coming from the hallway which was right across from the laundry area. Noisy in the hallway mostly from house cleaning.These people did not have their act together at all. It was not worth the price we paid. They had a wonderful breakfast every morning. Always greeted us when we came and went. We had handicap parking available. Hotel felt safe to stay at, good location for what we needed. No laundry service were available, it was closed for renovations.
Floor behind toilet was dirty when we checked in, they never moped or cleaned it during our stay for a week.
Stayed 6 nights in Aug 2025

10/10 Excellent

Dolphine

Liked: Cleanliness, staff & service
Friendly staff; Clean establishment; awesome continental breakfast
Stayed 2 nights in Jul 2025

2/10 Terrible

Bhavin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom
Stayed 3 nights in Aug 2025

2/10 Terrible

vathana

Disliked: Cleanliness, staff & service
The receptionist is very bad attitude
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, will stay again !

My stay was great and I highly recommend this hotel. The room was modern, clean and quiet and the bed was very comfortable. The location is very convenient and close to shopping, restaurants and exploring St. Charles and Geneva. There is ample parking and a good breakfast. The staff was very polite and accommodating. The lobby area is spacious and has room for people to visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Property needs a refresh & pool not working. Went to eat complimentary breakfast and out of eggs & potatoes. Staff was great. I expect more from a Marriott property!!
Stayed 1 night in Jul 2025

4/10 Poor

rodrigo

Liked: Property conditions & facilities
Disliked: Cleanliness
My bathroom was not clean. The toilet and the shower had hair from another person.
Stayed 1 night in Jul 2025

10/10 Excellent

Rich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brady

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We had a corner room, king with pull out sofa. So spacious!
Stayed 1 night in Jul 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All nice for a 1 night stay. Little loud outside in parking lot at 10 pm. Settled down. Continental breakfast is marginal, but not unexpected. Most hotel chains have reduced that quality level for food since covid
Stayed 1 night in Jul 2025

4/10 Poor

Tecynte

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
We are currently teaching my three year old son how to swim. Part of that process is swimming more often with him. When we were looking at hotels we really wanted a hotel with a swimming pool. I chose Fairfield Inn because they advertised that they had one. Upon arrival (July 2nd 2025) we found that they drained the pool. It should be illegal to advertise something you no longer have! The staff were new and untrained. Our receptionist struggled to get us booked into a room. While we were out to celebrate the 4th of July (2025) a cleaner threw away my son’s soiled clothing that I left in a plastic bag. The cleaner, however, didn’t throw out all of our actual trash that was in a trash can. The room smelled of some sort of chemical treatment. Worst of all the side door used for entry (supposedly only to people who have key cards) was broken and left open permanently. I did not feel safe with it open and our room being right by that door. I would not recommend staying at Fairfield Inn.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Stayed 2 nights in Jun 2025

10/10 Excellent

Manatosh

Stayed 2 nights in Jul 2025

8/10 Good

steven

Liked: Cleanliness, staff & service
Staff was very polite, friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Stayed 10 nights in May 2025

8/10 Good

Maureen

Stayed 2 nights in Jun 2025