See all properties

The Chicago Hotel Collection River North

Property class: 3

Choose dates to view prices

Photo gallery for The Chicago Hotel Collection River North

A modern interior with exposed ductwork, a bar area, seating, and large windows.
Room
A modern interior with a staircase, a bench, and a view of the outside.
A reception area with a counter, seating, and a view of the upper floor.
A two-story building with a sign for 'The Pink Polo Social Club & Bar' on the ground floor.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
$132
includes taxes & fees
Nov 11 - Nov 12

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Water Tower
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen

A modern hotel room with a bed, bedside table, lamp, and a window with blinds.

Deluxe Queen

  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Kitchenette

A modern kitchen with a built-in microwave, wooden shelves, a bench, and a large window.

Deluxe Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

A modern interior with a sofa, a round table with chairs, a TV mounted on the wall, and sports-themed decorations.

Two Bedroom Suite

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Queen

Room

Signature Queen

8.0 out of 10
Very good
(13 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Quad

A narrow hallway with bunk beds on one side and a wooden wall with a mounted TV on the other.

Signature Quad

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Signature Loft

A dormitory room with bunk beds, a round table with chairs, and a small plant on the table.

Signature Loft

  • 517 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Classic Double

A hotel room with two beds, a wooden floor, a window with blinds, and a wall-mounted lamp.

Classic Double

7.4 out of 10
Good
(19 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Full

A hotel room with a bed, a television, a wooden panel wall, a door, and a mirror.

Classic Full

7.2 out of 10
Good
(17 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

A bunk bed room with a single chair, a small table, and a bench.

Signature Double

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

Room

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Kitchenette

A modern hotel room with a bed, wardrobe, seating area, and a television.

Signature Kitchenette

  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Suite

Room

Signature Suite

7.0 out of 10
Good
(8 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Deluxe King

A bedroom with a bed, a desk, and a chair.

Deluxe King

7.2 out of 10
Good
(25 reviews)
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Kitchenette

A modern bedroom with a bed, a small bedside table, a window with a view, and a bathroom with a sink and mirror.

Premium Room, Kitchenette

  • 245 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby
Congress Plaza Hotel
Downtown Chicago
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.0 out of 5, Very good, 10,143 reviews
Congress Plaza Hotel

About this property

The Chicago Hotel Collection River North

3-star hotel in Downtown Chicago
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a meeting room and coworking spaces. This Chicago hotel also offers a fitness center, an arcade/game room, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Chicago Hotel Collection River North is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 914 reviews
Rating 8 - Good. 175 out of 914 reviews
Rating 6 - Okay. 107 out of 914 reviews
Rating 4 - Poor. 80 out of 914 reviews
Rating 2 - Terrible. 161 out of 914 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No frills but easy to find, great for a quick overnight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Really liked the style of the hotel, amenity areas and room. Room was well sized and bed was comfortable. I didn’t have a use for kitchen/common areas but thought it would be fun with a group. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious, clean, the bed was comfortable, and the location was perfect. It's close to Chicago station on the Brown line, and is walking distance to the waterway.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING LOCATION AND PROPERTY
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Location was ok.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and just like pictures
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fun and unique, different from the classic “2 Queen bed” room. Lockers were a cool touch! Only problem we had was parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Arrived later than the front desk staff worked apparently, but called the emergency number and Mike took care of everything, finding me an amazing room and picking up my parking. Excellent staff and great spot downtown!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place! My only complaint is our air conditioner made a rattling noise, which was annoying at night.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed having the kitchen dining area open that was equipped with everything you need to cook your own meals definitely saved money. Location was great parking all around Chicago is horrible staff that checked us in was kind of rude but staffed. The next morning was great. Enjoyed our stay overall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to the downtown , very clean place and their clean the room and restock the amenities every day
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean and the staffs were helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay! Close to all of attractions. I would stay here again 10/10
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff, also nice place.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a one night stay and our room was great for 3 adults and 2 babies. The staff was amazing and accommodating. I wish the main entrance bar, coffee bar was open! Our room was literally right next to the tracks but the double panes windows blocked the sound! We had a kitchenette and it would have been nice to have papertowels and some cups but it was very clean and spacious! Will definitely stay again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conscience and ability to park.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient and the room was very clean. Only issue was the hard floor that made things noisier than it might have been had there been carpeting.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Needs updated
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff was amazing , she’s the most sweetest person you’ll meet !
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The line to check in was slow moving with only one person working the desk. Also, there were many noises in the room at night that awoke us countless times.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Every single movement my wife or I made on the bed created a terrible squeaking noise. Barely got any sleep. The floor was visibly dirty. The basement was REALLY cool. Ping pong tables and other games and large refrigerators that anyone could use. Free coffee. Cool staff.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Bed was comfortable, floor was dirty, staff often not available.
Stayed 3 nights in Jun 2026