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The Chicago Hotel Collection River North

3.0 star property

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Photo gallery for The Chicago Hotel Collection River North

Building design
Deluxe Queen | Premium bedding, individually decorated, individually furnished, desk
Exterior
Signature Suite | Premium bedding, individually decorated, individually furnished, desk
Signature Suite | Premium bedding, individually decorated, individually furnished, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
The current price is $166
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen | Premium bedding, individually decorated, individually furnished, desk

Deluxe Queen

  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Bedroom Suite

Two Bedroom Suite | Premium bedding, individually decorated, individually furnished, desk

Two Bedroom Suite

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed
  • Free WiFi

View all photos for Signature Queen

Signature Queen | Premium bedding, individually decorated, individually furnished, desk

Signature Queen

8.0 out of 10
Very good
(11 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Quad

Premium bedding, individually decorated, individually furnished, desk

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds
  • Free WiFi

View all photos for Signature Loft

Signature Loft | Premium bedding, individually decorated, individually furnished, desk

Signature Loft

  • 517 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Double

Classic Double | Premium bedding, individually decorated, individually furnished, desk

Classic Double

8.0 out of 10
Very good
(15 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Full

Premium bedding, individually decorated, individually furnished, desk

Classic Full

7.6 out of 10
Good
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Double

Signature Double | Premium bedding, individually decorated, individually furnished, desk

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, individually decorated, individually furnished, desk

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Kitchenette

Signature Kitchenette | Premium bedding, individually decorated, individually furnished, desk

Signature Kitchenette

  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Premium bedding, individually decorated, individually furnished, desk

Signature Suite

  • 516 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King

Deluxe King | Premium bedding, individually decorated, individually furnished, desk

Deluxe King

7.2 out of 10
Good
(19 reviews)
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 245 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

The Chicago Hotel Collection River North

3-star hotel in Downtown Chicago
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a meeting room and coworking spaces. This Chicago hotel also offers a fitness center, an arcade/game room, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Chicago Hotel Collection River North is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are required to download the property's OpenKey mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FieldHouse Jones

The Chicago Collection River

The Chicago Hotel Collection River North Hotel

The Chicago Hotel Collection River North Chicago

The Chicago Hotel Collection River North/Mag Mile

The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 680 reviews
Rating 8 - Good. 125 out of 680 reviews
Rating 6 - Okay. 70 out of 680 reviews
Rating 4 - Poor. 59 out of 680 reviews
Rating 2 - Terrible. 120 out of 680 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jalen

Stayed 1 night in Feb 2026

8/10 Good

Yilma

Stayed 3 nights in Feb 2026

10/10 Excellent

Armando

Stayed 1 night in Feb 2026

10/10 Excellent

Deangelo

I
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Feb 2026

8/10 Good

Mario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint was the thermostat was not working and the parking could be nicer. Other than that had a great time and would stay again!
Stayed 2 nights in Feb 2026

10/10 Excellent

HILARY, Santo Domingo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 1 night in Feb 2026

2/10 Terrible

deshun

I booked a room with 2 queens beds but only received one and was told that I would have to pay more for another bed, the heat didn’t work they had to bring a space heater, noticed people from next door apartment building looking into room until I closed drapes, and the window view was literally a trashed alley
Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

2/10 Terrible

Lilian

Traveled with partner
Disliked: Amenities
No vuelvo a quedarme en ese hotel el trato es horrible y son rasistas con los hispanos no se los recomiendo no gasten su dinero en ese lugar
Stayed 1 night in Feb 2026

2/10 Terrible

Evan

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second time trying to post my horrible experience with both Expedia and the Chicago Hotel collection river north, but it seems as if they don’t want customers to know how horrible the experiences and how bad they’re scamming people working together to not give people their money back, or to move dates that the companies did wrongfully and would not change it because they’re money hungry let me just say I’m calling the Better Business Bureau on both the Chicago Hotel collection river north, and Expedia
Stayed 2 nights in Jan 2026

2/10 Terrible

Lilian

Stayed 2 nights in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

mya

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, amenities
Front desk was the best we have had in a long time.
Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 2 nights in Jan 2026

2/10 Terrible

Devin

hidden charges not known until arrival at front desk. online booking needs to include this.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Guy

Stayed 1 night in Jan 2026

10/10 Excellent

Marlyn

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

8/10 Good

PRAMILA

Traveled with group
Liked: Staff & service
Staff was amazing
Stayed 3 nights in Dec 2025

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience. They charged us for extra things because one towel had make up on it. Staff came into our room in the morning at 9am when check out was at 12. Would not recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025