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The Chicago Hotel Collection River North

3.0 star property

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Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite | 2 bedrooms, premium bedding, individually decorated
Two Bedroom Suite | Private kitchen | Fridge, microwave
Signature Suite | 2 bedrooms, premium bedding, individually decorated
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
312 W. Chestnut St., Chicago, IL, 60610
  • Michigan Avenue
    ‪11 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen | 2 bedrooms, premium bedding, individually decorated

Deluxe Queen

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Full

2 bedrooms, premium bedding, individually decorated

Classic Full

8.0 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double | 2 bedrooms, premium bedding, individually decorated

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double

Classic Double | 2 bedrooms, premium bedding, individually decorated

Classic Double

8.8 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite | 2 bedrooms, premium bedding, individually decorated

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 490 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Loft

Signature Loft | 2 bedrooms, premium bedding, individually decorated

Signature Loft

8.0 out of 10
Very good
(4 reviews)
  • 517 sq ft
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Signature Kitchenette

Signature Kitchenette | 2 bedrooms, premium bedding, individually decorated

Signature Kitchenette

  • 506 sq ft
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Quad

Signature Quad | 2 bedrooms, premium bedding, individually decorated

Signature Quad

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Deluxe Kitchenette

2 bedrooms, premium bedding, individually decorated

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Queen

Signature Queen | 2 bedrooms, premium bedding, individually decorated

Signature Queen

9.0 out of 10
Wonderful
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | 2 bedrooms, premium bedding, individually decorated

Two Bedroom Suite

  • 570 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Suite

Signature Suite | 2 bedrooms, premium bedding, individually decorated

Signature Suite

  • 516 sq ft
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Premium Room, Kitchenette

2 bedrooms, premium bedding, individually decorated

Premium Room, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | 2 bedrooms, premium bedding, individually decorated

Deluxe King

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

The Chicago Hotel Collection - Magnificent Mile

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.6 out of 5, Good, (1094)
$182 nightly
The price is $182 total
includes taxes & fees
The Chicago Hotel Collection - Magnificent Mile

About this property

The Chicago Hotel Collection River North

3-star hotel in Downtown Chicago
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a meeting room and coworking spaces. This Chicago hotel also offers a fitness center, an arcade/game room, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Chicago Hotel Collection River North is a smoke-free property.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: USD 40 per accommodation, per night
  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities
  • Nearby fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 495 reviews
Rating 8 - Good. 92 out of 495 reviews
Rating 6 - Okay. 52 out of 495 reviews
Rating 4 - Poor. 43 out of 495 reviews
Rating 2 - Terrible. 98 out of 495 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We booked this room because it was inexpensive during St. Patrick’s Day weekend. The decor was really cool, but the walls were very thin. We were up all night with people whooping it up in the hallway. It was a very good location. The staff was very helpful and we enjoyed the light bright modern industrial decor. There was limited shampoo in the bathroom. No hair conditioner Probably the biggest complaint out we have is parking was absent. We drove around for about an hour trying to find places to park overnight. Not being familiar with the area or Chicago’s parking system, this was kind of a hardship. I wish there was more options prior to our stay. Still, a fun area, low price, high resort fees, $75 a night per room. I slept fine, the bed was comfortable, the decor again was great. Very clean.
Stayed 1 night in Mar 2025

4/10 Poor

jessa may

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall rate is 4.im just not happy about the hidden fees that you need to pay upfront during check in at the Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Olegario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elle

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Benjamin

Stayed 1 night in Mar 2025

8/10 Good

Kathryn

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort

Family Trip to Chicago

River North is a good option if you are looking for a no frills but decent place to stay. The hotel has a cool vibe, but seems to be a ghost of its former self. While it was immaculately clean and the staff was friendly, the amenities were under stocked or failling apart. Looks like the site once had a coffee bar but not anymore. The place just felt empty. We had a room with a kitchenette but there was no dishes or flatware in the room. After a thorough search of the kitchen we were able to scrap together enough items to meet our needs. The pingpong paddles where broken, the Foosball table was failing apart and gym consisted of 2 broken down pelton bikes. Given that they charge you a resort fee, one would expect a little more effort. But our kids loves the bunkbeds and the spaceuous room gave them lots of room to get their wiggles out. So I recommend River North if you have a large but self sufficient group. Its just a few blocks from the L.
Stayed 5 nights in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer satisfaction
Stayed 1 night in Mar 2025

2/10 Terrible

Dowon

Stayed 1 night in Mar 2025

2/10 Terrible

Matthew

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sapphire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, chill laid back place to go to for cheap
Stayed 1 night in Feb 2025

10/10 Excellent

Sapphire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

sara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

need a refund

they didn’t let me in the room and told me that i had to leave and kicked me and my friends out
Stayed 1 night in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dell

Stayed 1 night in Jan 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Business traveler
Stayed 1 night in Jan 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how quiet it was being right next to the train. They did a great job with the soundproofing.
Stayed 1 night in Nov 2024

10/10 Excellent

Lendell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gisselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can feel at home. It offers options in the kitchen and games for fun.
Stayed 1 night in Dec 2024

2/10 Terrible

Latasha

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Wouldn’t recommend Won’t be back

Upon arrival I noticed the parking lot was an alley. Parking was an additional $50. When we got to our room we were supposed to have a sofa sleeper, asked about was told we would be moved in the morning at no extra cost due to the incorrect room. We were never moved and was given poor service when I inquired about it the next day. The desk associate even raised her voice many times to me & told me if I wanted to have a bigger room I would need to book another hotel or have whomever I talked to do it. It was Christmas Day so I walked away and proceeded with my day. We were looking for a great place to frequent downtown as we come to Chicago at least 6Xs a year. We will be passing on this place it was also cold in the room with the heat set at 79 the temperature outside was 30s. Crazy!
Stayed 2 nights in Dec 2024

8/10 Good

Percy

Stayed 1 night in Dec 2024

10/10 Excellent

Zhiyuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and fun place, best for bigboys who like drink alcohol.
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I picked this hotel because it was different, but I expected it to have basic things that other hotels have. There is no security lock on the door, just a basic deadbolt. I was surprised by the lack of counter space in the bathroom, or anywhere in the room... essentially no place to put all the things you need to bring with you when staying in a hotel. The lighting was terrible. No bedside lamp; and the ones above the bed, while extendable, were zipped tied so the couldn't be brought down to brighten up reading material. The main lights are so high up they didn't do anything for needed brightness. No TV guide, no phone, no iron or ironing board...and I did not see a smoke detector in the room. The floor was cold because the only rugs were under the beds. But for me the worst item was that my CC was charged more than my Expedia Reservation price that was booked months ahead. I asked the front desk about it, but was told there would be no management to address it until Monday...after I have already checked out. At the time of this review, I am already back home. The front desk associate, a very pleasant young Asian woman, was very nice, and assisted with any questions I had, despite the reservation charge issue. I had asked for extra blankets, and they were waiting in our room upon our return that night. The hotel itself was pleasant in atmosphere, and decor, very clean, and quiet. But I don't believe I will stay here again.
Stayed 2 nights in Dec 2024