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Four Points by Sheraton Buffalo Grove

3.0 star property

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Photo gallery for Four Points by Sheraton Buffalo Grove

Lobby
Bar (on property)
View from property
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Parking included
  • Gym
$90
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
900 West Lake Cook Road, Buffalo Grove, IL, 60089
  • Place, NCH - Northwest Community Healthcare
    ‪7 min walk‬
  • Place, Bowlero Buffalo Grove
    ‪3 min drive‬
  • Place, Raupp Memorial Museum
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Buffalo Grove

Buffalo Grove hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Four Points by Sheraton Buffalo Grove offers 152 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Buffalo Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Four Points by Sheraton Buffalo Grove features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary area shuttle within 5.00 mi is available for guests. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Four Points by Sheraton Buffalo Grove is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 13.95 for adults and USD 6.95 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13.95 for adults and USD 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Buffalo Grove Hotel
Four Points Sheraton Buffalo Grove
Four Points by Sheraton Buffalo Grove Hotel
Four Points by Sheraton Buffalo Grove Buffalo Grove
Four Points by Sheraton Buffalo Grove Hotel Buffalo Grove

Four Points by Sheraton Buffalo Grove Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 438 out of 869 reviews
Rating 8 - Good. 244 out of 869 reviews
Rating 6 - Okay. 89 out of 869 reviews
Rating 4 - Poor. 50 out of 869 reviews
Rating 2 - Terrible. 48 out of 869 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

atif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room. It’s nice clean and big.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Good night sleep! AC & continuous fan worked great. Good coffee in am
Stayed 1 night in Sep 2025

10/10 Excellent

Vonkisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms easy access
Stayed 1 night in Aug 2025

2/10 Terrible

Samira

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets, ants infestation in beds, dressers, floor. When I woke up at 3 AM ants were crawling all over me and my kids mind you I was leaving at 5AM. The lady at the front desk says well why didn’t you get another room I said I didn’t realize it would be an ant infestation when I went to sleep. Contacted management no answer, sent two emails, they said nothing about my refund but they said oh I’ll tell housekeeping about this. Housekeeping can’t fix a construction problem ants are getting in due to insulation issues in the wall and windows. DO NOTTTTTTTT BOOK HERE!!!!!!!!!!!!!!! The pictures are lies. It’s dreary and dingy. I will be contacting the BBB and submitting photos and videos! I will be awaiting my refund!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay here 4 nights housekeeping never came not once . Travel with 3 kids and the KIDS found a dirty condom on the floor . Manger offered points .
Stayed 4 nights in Aug 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, attractive lobby, food was good.
Stayed 3 nights in Aug 2025

8/10 Good

Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and decent

Overnight at fair price per night. The breakfast was expensive however and okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant and quiet!
Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel claims to have a bar and restaurant, which is why I selected this location. However the there is neither, it appears they used to have a bar, and the only food is breakfast that is not included, no dinner options. Perhaps update the amenities listed on the profile to remove these.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Good location-below average service/room quality

My daughter and I stayed here in a first floor room when we were in town for a few days visiting family. The first thing we noticed was how damp the room was; even the towels in the bathroom were damp so we had to continually run the AC. In addition, the room was not stocked with sufficient towels/washcloths when we arrived. Nevertheless, it was basically clean. I needed to talk with the front desk on two occasions and both times the person there was on her personal cell phone talking with someone while I was trying to talk with her. My daughter used the gym and she said that was fine. Overall, the location and price were good but I’m not certain I would stay there again. It didn’t seem up to standards that I would expect from Sheraton/Marriott.
Stayed 2 nights in Aug 2025

10/10 Excellent

Numeriano A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at reasonable price
Stayed 5 nights in Aug 2025

6/10 Okay

Ailea

The room was fine, but they charged 50$ for early check in, no free breakfast, and there was a sign outside that your car could be at risk for damage. It didn’t seem safe outside and my car ended up being keyed and scuffed.
Stayed 1 night in Aug 2025

10/10 Excellent

Meder

Stayed 5 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort

Thankfully quieter than many mid-range hotels

Good mid-range hotel room. It was quieter than I expected, which I particularly appreciate in a hotel stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tomer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet location great staff, very friendly and helpful.
Stayed 6 nights in Jul 2025

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was terrible. Employee was rude and seemed like we were a bother. Then the keys didn’t work and had to go all the way back to get new ones.
Stayed 1 night in Jul 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 6 nights in Jul 2025

6/10 Okay

Tony

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Lots of missteps

When we arrived the employee Rose gave great service. Unfortunately it stopped there. The first room I was assigned had a pile of dirty towels on the floor. The second room had long brown hair all over the bathroom. After the 15hr drive we just took tissue and got it all up. Then on our second night they thought we had checked out so we couldn’t get into the room. Not a big deal just an inconvenience.
Stayed 3 nights in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Salih

Stayed 1 night in Jul 2025