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Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Mt Prospect O'Hare

Bar (on property)
Reception
Check-in/check-out kiosk
Front of property
Free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Free airport shuttle
  • Parking available
  • Breakfast available

Explore the area

Map
2200 S Elmhurst Road, Mount Prospect, IL, 60056
  • Allstate Arena
    7 min drive
  • Won Ton Gourmet
    2 min walk
  • Mount Prospect Station
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    11 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Pool
Hot Tub
Breakfast included
Free airport shuttle
3.3 out of 5, (1002)
The price is $80
per night
$91 total
includes taxes & fees
Jan 6 - Jan 7
Country Inn & Suites by Radisson, Chicago O'Hare South, IL

About this property

Four Points by Sheraton Mt Prospect O'Hare

3-star Mount Prospect hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Four Points by Sheraton Mt Prospect O'Hare provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

Four Points by Sheraton Mt Prospect O'Hare is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Four Points by Sheraton Mt Prospect O'Hare Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 233 out of 462 reviews" "
Rating 8 - Good. 108 out of 462 reviews" "
Rating 6 - Okay. 57 out of 462 reviews" "
Rating 4 - Poor. 31 out of 462 reviews" "
Rating 2 - Terrible. 33 out of 462 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Disliked: Staff & service, property conditions & facilities
The property needs updating. The outside grounds had weeds and looked not maintained well. The staff was limited. The carpet was sticky. The beds were comfortable and so were the pillows. It was ok. We just slept there.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hongying

Stayed 1 night in Aug 2024

2/10 Terrible

Donald

Went to use the hot tub after check in and the water was warm at best. Told front desk about it and got up this morning to find the hot tub was now cold. I specifically only book hotels that have spas and was very disappointed to not be able to use it even once. There was 1/5 of a roll of toilette paper and no spare for the stay. Went to shower and the body wash was totally empty. Told front desk and it has been 45mins and still no soap. Would not recommend and will never stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Daris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sara

Stayed 1 night in Aug 2024

2/10 Terrible

Jacqueline

Traveled with family
Me and another member of my party were overcharged for drinks from the bar and gift shop. The only drinking vessels in the room were two paper coffee cups, so nothing for water or teeth cleaning. When I went to use the bathmat it was already wet. There was cold pizza in the fridge. We phoned for the airport shuttle,waited 20mins,got on the shuttle,on arrival at four points we were told we’d gone to the wrong four points,the staff there were extremely unhelpful,we ended up getting a taxi for 40 dollars
Stayed 1 night in Aug 2024

10/10 Excellent

Marwa

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in there was a whole bunch of old food in the fridge and I was taking a shower this morning and there was someone's hair in the shower very disgusting
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and affordable, good location.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Room was nice and clean. We checked in late after a concert so our original booking wasn’t available and we were “upgraded” to a bed and a couch instead of 2 beds. I didn’t really care because I could sleep on a couch for two nights, and it was our fault for not checking in sooner. But staff was negligent when checking out. I asked a staff member standing behind the front desk if I needed to notify front desk and he said yes, then proceeded to call someone else’s name and not help us. We waited ten-ish minutes for a lady to come out and take our cards. She only asked for our room # and said we were good to go. Wish we could’ve just left, but I was worried when the other staff member told us we have to tell the front desk. Wasted 10 minutes but otherwise it was alright.
Stayed 2 nights in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean, but the landscaping looked rough. Don't let the cover fool you. It is worth the stay for sure. The area around was safe and not very busy.
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, complementary water
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Geydi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Everyone was so nice. I would definitely stay there again.
Stayed 4 nights in May 2024

4/10 Poor

Krishna

Traveled with family
Disliked: Staff & service, amenities
Rude customer service, not accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

JANESSY

Stayed 2 nights in Aug 2024

6/10 Okay

Alexandria

Traveled with family
Disliked: Property conditions & facilities
The room wasn't clean when I got there
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Joe, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
the shuttle service was great. close to the airport and staff was friendly.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

darlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent, nice staff. Bar options. Transportation to and from the airport was the easiest and driver was very nice.
Stayed 1 night in Jul 2024

2/10 Terrible

Kipp

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
First, we reserved a room with 2 beds. They gave us a room with 1 bed with pull out couch. I ended up covered in bed bug bites. Line at front desk check-in was very slow. Small shuttle (only took 9 people, hourly, 1st come 1st served). Avoid this hitel/Stay elsewhere!
Stayed 1 night in Jul 2024

8/10 Good

Olamilekan

Stayed 1 night in Jun 2024

10/10 Excellent

Breann

Liked: Cleanliness
Stayed 1 night in Jul 2024