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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Banquet hall
Indoor wedding
Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
$98
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Place, Rainbow Falls Waterpark
    ‪4 min drive‬
  • Place, OSHA Training Institute
    ‪5 min drive‬
  • Place, Allstate Arena
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually furnished, desk, iron/ironing board

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, individually furnished, desk, iron/ironing board

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Royal Hotel O'Hare - Chicago

3.5-star Elk Grove Village hotel with free self parking
This hotel features a business center, conference space, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 6781 square feet (630 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Grand Royal Hotel O'Hare - Chicago has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 46 out of 219 reviews
Rating 8 - Good. 34 out of 219 reviews
Rating 6 - Okay. 43 out of 219 reviews
Rating 4 - Poor. 33 out of 219 reviews
Rating 2 - Terrible. 63 out of 219 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Saul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, rude staff Horrible breakfast They lost power and didn't have a generator even for the elevators 2 out of 4 nights without hot water No soap in the bathroom
Stayed 4 nights in May 2025

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
They do have an airport shuttle which is a minivan. The shuttle driver was very kind and helpful. The front desk staff was kind. For the amount we paid the hotel could have been in better condition. The pool was empty so we couldn’t swim. The paint/wallpaper was peeling off the walls. The bathroom doors were warped, had bubbling paint and the corner of the door was bent upward. The overall upkeep of the hotel was in bad condition. Definitely not what you expect when you pay almost $400 for a stay. I wouldn’t stay here again for the price I paid. I would expect the conditions of this hotel from a cheap motel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude at desk and took card kept on having fault issues had to go down 4 times and room wasn’t clean or stock
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, room comfort

Comfy stay for a work trip weekend

It was great, check in was quick and easy, the elevator was a little intimidating so I defaulted to the stairs. I’ve stayed in this hotel twice now but it’s very comfortable just unrenovated so don’t expect it to be luxurious but the water stays hot, the room was clean enough, the bed was comfy, and the AC worked that’s all I need on a business trip where the only thing I’m doing in the room is primarily sleeping anyways.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shandra

Liked: Cleanliness
Great
Stayed 2 nights in Aug 2025

2/10 Terrible

Jay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the member of staff who would not get off her cell phone could not find my reservation. Then when she did, she tried to tell me i had a double room booked. I said no i have a king suite. After a few minutes she confirmed that. Gave me the room cards and i went to see the room. I looked in an it was a box room with a king bed inside. Nothing like i had paid for or reserved.i went back to reception where the girl continued to use her phone on a call and then she gave me another room. I went to see that, walked all the way up there and the keys wouldn't work. I walked all the way downstairs again, told this rude girl the keys were not working and she re did them.. Again, she still would not get off her cell. I went back to the room and i was appalled by the room. There were wires coming out from the AC unit. The room looked and smelled dirty, musty. I went into the bathroom and i was greeted by the ceiling peeling off with mold and what appered to be a flood causing it from the room above. The toilet was broken and more wires coming out from the wall. I went back downstairs and i told the girl i would not be staying in that. She told me we would get a refund for the booking. Good as this place is a zham, a pit of dirt. The so called pool area is closed for maintenance, looks like it has been for years. Broken windows, Amazon boxes everywhere and Christmas stuff being stored. How plp say this place is nice is beyond my comprehension.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aya

Stayed 1 night in May 2025

2/10 Terrible

kevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hotel bought by someone who does not give a crap. Dirty, moldy. I scrubbed for a week when I got home
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and comfortable. all the staff were kind to me it's a little out dated and needs a little landscaping but the room was surprisingly modern and very nice and clean comfy bed!!
Stayed 1 night in Aug 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2025

2/10 Terrible

Aleksei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet, smell in the room, noise, no pool, etc
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort

New Establishment

Our stay was overall good. The hotel was purchased by Holiday Inn but we were not informed of the change so it was a little confusing. It must have been a recent move since the hotel seems to be under some renovations. Regardless, the stay was quiet and the bed was very comfortable. The area was safe and convenient for our stay. With some upgrades, the hotel would receive an additional star.
Stayed 2 nights in Aug 2025

4/10 Poor

Enrique, CEDAR FALLS

Stayed 2 nights in Aug 2025

4/10 Poor

Kasumi

Traveled with group, Traveled with partner
Disliked: Amenities
There was a water leak on the ceiling. There was a storm and we had to use the trash can to stop from drenching the carpet. No shampoo nor conditioner in the rooms. Carpets were gross. Front desk was never present. Budget but not a pleasant place to stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Man Mohan, Maple Grove

The property was old and not maintained well. Ripped curtains in the room. Carpets were old and dirty with stains. Desk in the room was too filthy never cleaned its legs. Bathroom handle was broken. Bathroom has rust all over the bath tub. Health Hazard to live. They told us it’s going to be renovated soon.
Stayed 4 nights in Aug 2025

6/10 Okay

NANNETTE, BREMERTON

Traveled with partner
Disliked: Amenities, property conditions & facilities
It’s not the same as expected looking at the online pictures.
Stayed 3 nights in Jul 2025

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Very basic
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Stayed 4 nights in Jul 2025

6/10 Okay

HUNG

I couldn’t confirm my reservation with the hotel directly prior to checking in- it took several phone calls to Expedia to finalize my reservation and located the hotel address/ name on google map… felt uncertainty about what’s happening with the booking and reputation of this hotel! After arriving, I realized that the hotel is still undergoing renovations and name conversion from Holiday Inn to Grand Royal Hotel… this place provides basic, minimal services for a quick visit/ overnight stay- if you’re not picky and watch your budget… there’s nothing around the area for dinning or exploring within a few miles
Stayed 2 nights in Aug 2025

4/10 Poor

Darren

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stay was not the best, first they claim the shuttle runs every hour which it doesn’t, we waited at the airport for 2 hours and it never came, it’s also hard to tell which shuttle is the right one as they have a tiny sign on the window that says holiday inn. Next the breakfast they say is a “continental breakfast” we went down at 7:30 all it was is a long table that has watered down coffee packaged cereals and muffins. We asked for towels twice and never received them. We had to keep going down to the desk and asking until they finally gave us some. We stayed Thursday to Monday and Saturday requested maid service to have our rooms cleaned up a bit, they didn’t come. Instead they came Monday the day we were supposed to check out banging on the door for maid service. Overall not the best place to stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Sandra, champaign

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price and adequate accommodations. Shuttle from airport was very good.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed. Price does not match quality

Very disappointed in the rating on hotels.com and the actual condition of this hotel especially with the price I paid for a one night stay. I think I would have been better off staying at a motel 6. Completely outdated. Not worth the price. Uncomfortable experience Positive: Front desk person was very nice, professional, and helpful.
Stayed 1 night in Jul 2025