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HYATT house Chicago/Schaumburg

3.5 star property

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Photo gallery for HYATT house Chicago/Schaumburg

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Bar (on property)
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
1251 American Lane, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪13 min walk‬
  • Schaumburg Convention Center
    ‪3 min drive‬
  • LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

  • 585 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed (High Floor)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • 387.5 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Schaumburg, IL

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1014)
The price is $136
per night
$157 total
includes taxes & fees
Apr 8 - Apr 9
Country Inn & Suites by Radisson, Schaumburg, IL

About this property

HYATT house Chicago/Schaumburg

3.5-star Schaumburg hotel close to Woodfield Mall
A fitness center, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
HYATT house Chicago/Schaumburg offers 134 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Chicago/Schaumburg features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

HYATT house Chicago/Schaumburg is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Basketball
  • Bicycles
  • Gym
  • Pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 156 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl Lampkin

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Kandice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome birthday trip!
I traveled with my daughter, niece and brother. We enjoyed the pool and our stay was comfy. The rooms were nice and the amenities of the hotel are awesome.
Stayed 4 nights in Dec 2024

4/10 Poor

Jason

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Disappointed
Terrible cleaning service. Manager and staff notified and nothing got done. Room missed cleaning x2. Would never go back to this hotel
Stayed 14 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Place to lay your head
Everything was mostly good. Bed and sofa bed were very uncomfortable. Things were ok until the ceiling was leaking and ruined personal items. Front desk was unable to do much but the head of housekeeping came to rectify the situation and put us in a better room.
Stayed 5 nights in Nov 2024

6/10 Okay

Nicole

Traveled with family
Disliked: Staff & service
Room could use some updating. We stayed four nights and never had any housekeeping services, even after talking to front desk staff requesting it after two nights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay With Very Cool Pool Area
Always an amazing time at this hotel. Our family spent the day there during this short Thanksgiving Break. Having a pool, hot tub and sauna is a huge plus and our family seemed to be the only family in the building this day.
Stayed 1 night in Nov 2024

6/10 Okay

Suzanne

Liked: Staff & service, amenities
The breakfast primarily consisted of eggs, with no cheese or variety. If you arrive late, there's often nothing left. During my 6-night stay, the soap was never refilled. Additionally, room service took the used towels but didn't replace them.
Stayed 6 nights in Nov 2024

4/10 Poor

Tetiana

Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Desmond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 3 nights in Nov 2024

8/10 Good

Premper

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness
Things l liked the most about this place was clean and easy parking and the breakfast was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Milan

Business traveler
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Stayed 3 nights in Oct 2024

4/10 Poor

Kamran

Disliked: Cleanliness, property conditions & facilities
Room carpet was dirty and sticky. The coffee maker didn’t work. The night stand light did not work. There were no pen and note pad in the room. The lights were very dim. Whit paint on the walls were dirty and old. Refrigerator’s compressor was making load annoying nose any time it started woking all night. It was totally not expected from Hyatt brand!
Stayed 1 night in Nov 2024

8/10 Good

Elisheva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jamshid, indianapolis

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk person was anything but friendly. On arrival , while settling in for the evening to our room, the building fire alarm goes off and after all the fire trucks and firemen were clearing out , there was no direction from hotel personnel that iir was safe to go back in, we were NOT invited back in. Instead we had to speak amongst ourselves about safety of going back to our rooms. This hotel’s management should get ZERO stars. When we brought this subject up with front desk staff, not even an apology from them. do NOT stay here.
Stayed 2 nights in Nov 2024

4/10 Poor

TAMIKA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were okay. The tv in our room did not work. Also, there is a “quiet time” but it was not quite and we had a very hard time sleeping. The quiet time was not enforced.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Just ok
Just basic. Breakfast advertised sausage but one day was deli sliced ham. One day was bacon. The other day I couldn’t bother because they said breakfast was at 6 but the eggs and other hot food wasn’t coming out til 6:30. No one ever greeted you when you entered or exited the building. The desk was right beside the door. They looked miserable working there. I stayed here for the price. 100/night. Bed was ok. Bathroom was not very clean and was out of soaps but I always carry my own. Didn’t use the kitchenette area but it does come with a full size fridge, microwave, cook top and all utensils. Fire alarm randomly went off one night. No one was informing guests what to do. Very nonchalant about it. Like it happens regularly?? It it were clean it’s definitely worth the price!
Stayed 3 nights in Nov 2024

8/10 Good

Jisela

Stayed 2 nights in Oct 2024

2/10 Terrible

Erin

Stayed 2 nights in Jul 2024

10/10 Excellent

Aathinathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for family stay
Stayed 1 night in Nov 2024

8/10 Good

Aathinathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Elisheva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT hotel I have not lne compliant!!!
Stayed 1 night in Oct 2024