Hampton Inn & Suites Chicago Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Chicago Downtown

Lobby
Exterior
Property amenity
49-inch LCD TV with cable channels, TV
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
33 West Illinois Street, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪6 min walk‬
  • Merchandise Mart
    ‪8 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 510 sq ft
  • Sleeps 5
  • 1 King Bed

1 King with Wet Bar Non-smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

1 King Suite Non-smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 510 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 Doubles Mobility Accessible Room Non-smoking

8.6 out of 10
Excellent
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 510 sq ft
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(86 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 510 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 510 sq ft
  • Sleeps 5
  • 1 King Bed

One Bedroom Suite, Two Queen Beds, Non-Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 510 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 295 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hampton Inn & Suites Chicago Downtown

Hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a fitness center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Hampton Inn & Suites Chicago Downtown offers 230 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Chicago Downtown features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4900 square feet (455 square meters) include conference space. This Chicago hotel also offers tour/ticket assistance, laundry facilities, and express check-out. Onsite parking is available (surcharge).

Hampton Inn & Suites Chicago Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 59 per day)
  • Self parking on site (USD 59 per day; includes in/out privileges)
  • Valet parking on site (USD 69 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,900 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 70 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Self parking fee: USD 59 per day (in/out privileges)
  • Valet parking fee: USD 69.00 per day (in/out privileges)
  • Nearby parking fee: USD 59.00 per day(500 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60654, 60654, Hotel License

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Downtown Hampton Inn
Hampton Inn Chicago Downtown
Hampton Inn Hotel Chicago Downtown
Hampton Inn Chicago Downtown Hotel
Hampton & Suites Chicago
Hampton Inn & Suites Chicago Downtown Hotel
Hampton Inn & Suites Chicago Downtown Chicago
Hampton Inn & Suites Chicago Downtown Hotel Chicago

Hampton Inn & Suites Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 865 out of 1246 reviews
Rating 8 - Good. 265 out of 1246 reviews
Rating 6 - Okay. 59 out of 1246 reviews
Rating 4 - Poor. 22 out of 1246 reviews
Rating 2 - Terrible. 35 out of 1246 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aloysius

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Stayed 3 nights in Mar 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dee Aja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

TRISTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room not ready!

Every thing was great! The location the breakfast the front desk as well. The only thing I will say I was disappointed in was that check in was at 4, however I was not ready! 😔 We waited about an hour before I room was ready! And not given any reason as to why it wasn’t ready or compensated for not being able to check in! Other than that the experience was great for our first time being in. CHICAGO! We will be back!!
Lobby
Lobby
Stayed 3 nights in Mar 2025

10/10 Excellent

Yucong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained. Room is clean and spacious. Location is ideal, it is few minutes away from river walk, and there are many restaurants near by.
Stayed 2 nights in Mar 2025

2/10 Terrible

Lakesha

Disliked: Cleanliness, staff & service, property conditions & facilities
I want a refund asap
Stayed 2 nights in Mar 2025

10/10 Excellent

Pawntip

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was great. Only complaints were the pool was overcrowded (out of their control) and you’re right next to the fire station which you hear fire trucks all day and night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Trygve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to downtown
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our king suite. It was the perfect size for a family of 5 with three small children. Unfortunately one of the three elevators was not in use, and the other two were dreadfully slow. It was darn near impossible to get downstairs with a stroller with the sheer volume of people staying on site. All the staff were fantastic and so friendly. Housekeeping did a great job and even restocked our linens on our second day, which we did not expect. Everything was very clean. The pool was very cold and pretty murky but the lights made it worth it for the kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff. Above and beyond.

The hotel overall was pretty good and pretty standard as mid-price hotels go. The main reason I'm writing this review is to comment on the staff, who were WONDERFUL across the board. I put a note on my reservation saying that we were arriving on my son's birthday and to ask if theyd do something nice (and charge me for it). When we arrived, there was a sign at the front desk and the staff were all waiting to tell him happy birthday and give him a free goodie bag from the gift shop. They all knew his name and made it SO special for him, it brought tears to my eyes. Yolo, Jodi and Belle were all so nice and seemed genuinely happy to work there and greet us. The housekeeping staff and food service staff were also so kind and above and beyond. I've literally never seen this positive of an environment at a hotel and it just made our stay that much more pleasant. Other pros for us were the free breakfast and availability of a suite for a reasonable price, which gave our family of 3 plenty of room to stretch out. Cons were lack of a hot tub and the slow elevators, but that is it! Overall a great place and would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yayie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is way to expensive but is Chicago I guess
Stayed 1 night in Mar 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! We stayed here for a staycation, and loved it. Great location, so it was easy to Uber to nearby attractions and locations. We'll be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great customer service, from front desk to check out to Valet and breakfast. I as so impressed it’s not often every staff member is do wonderful during a hotel stay. Pamela in the breakfast area was so helpful and looked after us with my husband being disabled. I hope to stay here again in the future
Stayed 3 nights in Mar 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in close walking distance to public transportation and walkable to many attractions.
Stayed 1 night in Mar 2025

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service very attentive to your needs,
Stayed 2 nights in Mar 2025

6/10 Okay

Randall

Traveled with family
Bella at the front desk was kind and super helpful. We enjoyed her character and assistance. The pool was wretched. I could not see my feet under two feet of water and my legs immediately became entangled in large Matt’s of dark hair. Disgusting condition. Towels everywhere, water too questionable to allow my son into, the pool was a number. The hotel, it was bursting. It was so full the elevator was ridiculous, the noise from the pool was epic and people were up partying and slamming doors all night. The room itself was decent. Bit of hair in the bed, bit of nasty in the corners. They did clean the room during the day which was nice. I would say very mediocre.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean. Staff was excellent. Breakfast was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Estefany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar y el servicio excelente
Stayed 1 night in Mar 2025