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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

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Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout drapes
Reception
Lobby
Hypo-allergenic bedding, in-room safe, blackout drapes
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$163
includes taxes & fees
Oct 7 - Oct 8

Explore the area

View in a map
20920 Matteson Avenue, Matteson, IL, 60443
  • Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Odyssey Fun World
    ‪9 min drive‬
  • Tinley Park Convention Center
    ‪11 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Chicago Southland-Matteson

Matteson hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Chicago Southland-Matteson features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 969 square feet (90 square meters) include conference space. This Matteson hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Chicago Southland-Matteson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (39 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
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Hampton Chicago landMatteson
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Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 923 reviews
Rating 8 - Good. 252 out of 923 reviews
Rating 6 - Okay. 72 out of 923 reviews
Rating 4 - Poor. 45 out of 923 reviews
Rating 2 - Terrible. 63 out of 923 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Colleen

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Oversold rooms and couldn’t get room we paid for.
Stayed 1 night in Jun 2025

8/10 Good

perry

Traveled with family
Liked: Cleanliness, amenities
The hotel staff was very good. The rooms were clean and wells stocked with towels and bath accessories. I was disappointed with the breakfast, oatmeal re.oved from menu, sausage patties were too dry on Friday morning, not enough bananas put out.
Stayed 3 nights in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly hotel, always calling police for the guests in the hotel, my wife was at a point wanted us to check out into a nearby hotel,but given that I have been a member of Hilton Honors for more thank 2 decades, I had to calm her down. The experience was very horrifying, when they evicted an Autistic child, his siblings and parents with almost four police men, all efforts to plead with the management was proved unsuccessful. I have never seen a Hilton brand hotel like this in my entire lifetime. I recommend Hilton Honors to remove their name brand on this hotel or alternatively remove all the management and staff of that said hotel. Very horrible NOT recommended for any serious traveller.
Stayed 3 nights in May 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Staff & service
They overbooked the hotel and did not have the double queen suite I booked two months prior nor the king room my sister requested so they downgraded her to a double room. They were poorly managed and the police were already on the premises kicking other guests out and management talking loudly and rudely to other guests. They also had absurd rules about no cake being allowed in the hotel. Really strange. We obviously chose to stay elsewhere.
Stayed 1 night in May 2025

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms we booked werent available. We had to cancel. They said Hilton overbooked them. Staff had several issues with other guests while we were there. Handled unprofessionally. We had to go to another hotel.
Stayed 1 night in May 2025

8/10 Good

Lakesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. The Facility was neat and clean. There are stores and restaurants close to the Hotel. We felt very safe.
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satified

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Stayed 3 nights in May 2025

2/10 Terrible

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an absolute catfish. The staff is attitudy, unprofessional and the hotel has severe maintenance issues that are not only not being addressed, but ignored upon bringing it to their attention. I WOULD NEVER stay here again. Also, the front desk is as barely at the front desk and they don’t answer the phone after hours if you are a guest. 10/10 highly DO NOT recommend.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

10/10 Excellent

Telisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, we will be booking another stay very soon.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and in great shape. Bed was very comfortable. Bathroom was clean and everything was properly maintained.
Stayed 2 nights in May 2025

10/10 Excellent

Mica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Celina was the best! She made such a difference in our stay. I would come back just based on her being there. Overall it was a positive experience. My breakfast experience was not ideal. I was a little disappointed that they ran out of syrup and I could not eat a homemade waffle. They were also out of oatmeal.
Stayed 2 nights in May 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, safe and convenient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel Stay -Dirty and Stinky

The hotel was under construction which was not notated when booking. There was NO WATER COULD NOT EVEN WASH UP from 9am to 6pm. I HAD TO LEAVE AND WASH UP AT A FRINDS HOUSE WHICH WAS 30 Mins away. I for refund and I would go to another hotel I was told they do NOT offer refunds and oh well there is nothing they could do to accommodate me for the problem. I would have NEVER booked this property if I had known. Also the room was very stinky like mold or mildew. I will NEVER RETURN to this property. This hotel really needs to be shut down. Upon checking the guy at the front desk was on his cell phone on a personal call and did not even acknowledge me. Horrible customer service and even terrible hotel conditions. I had better service at home! WILL NEVER RETURN! Oh also there was black particles coming out of the faucet once the water came on in the evening. Pictures below
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiska

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was cheerful!

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to get the pool fixed
Stayed 2 nights in Apr 2025