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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

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Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout drapes
Lobby
Reception
Hypo-allergenic bedding, in-room safe, blackout drapes
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$138
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
20920 Matteson Avenue, Matteson, IL, 60443
  • Place, Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Place, Odyssey Fun World
    ‪9 min drive‬
  • Place, Tinley Park Convention Center
    ‪11 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Chicago Southland-Matteson

Matteson hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Chicago Southland-Matteson features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 969 square feet (90 square meters) include conference space. This Matteson hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Chicago Southland-Matteson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (39 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The property will be renovating from October 5 2025 to November 9 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn Suites Chicago Southland Matteson
Hampton Chicago landMatteson
Hampton Inn And Suites Chicago Southland-matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 938 reviews
Rating 8 - Good. 258 out of 938 reviews
Rating 6 - Okay. 72 out of 938 reviews
Rating 4 - Poor. 45 out of 938 reviews
Rating 2 - Terrible. 64 out of 938 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Stayed 1 night in Jul 2025

8/10 Good

esther, lancaster

Traveled with family
Liked: Cleanliness
The staff was very helpful.
Stayed 3 nights in Jul 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the craziest rules about stupid things but then did nothing in areas that actually mattered. My husband and I have a tradition of ordering Ben and Jerry’s ice cream pints to be delivered to our hotel when we first check in. We have been married 15 years and stay in a hotel 3-4 times a year. We have ALWAYS done this. As I’m checking in, my order comes and the person at the front desk said, “we don’t allow ice cream in the room.” At first, I thought she was joking. Then, she told me she was not allowed to let me go up to the room with the ice cream. Are you kidding me!? She literally took the ice cream and wouldn’t let me take it to the room. I travel for work, my daughter is in travel competitive dance, and my son does travel baseball. None of us have ever encountered this rule and I think it is absolutely ridiculous. I’ll admit this soured my opinion on the place from the get go, but none of the staff were friendly. At the pool that night, however, there were over 30 kids being crazy and rowdy (jumping in the pool with pizza, shooting water guns at everyone
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Eshcol

Stayed 1 night in Jun 2025

10/10 Excellent

Srinivas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Porsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, nice breakfast
Stayed 1 night in Jun 2025

8/10 Good

Maria

Stayed 1 night in Jun 2025

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Decent Stay

We stay here everytime we're in town. Staff was nice. Room was clean and spacious. Area is quiet with eating options in walking distance.
Stayed 2 nights in Jun 2025

4/10 Poor

Christie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner in room was broken first night staff was super polite and moved me to another room the next day when I notified them. Was moved to a somewhat odd room with no carpet and a linoleum floor was sort of odd but a wonderful facility nonetheless
Stayed 2 nights in Jun 2025

10/10 Excellent

Benny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well maintained. No loud noise during sleeping hours.
Stayed 3 nights in Jun 2025

8/10 Good

Raven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jamell

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

johann

Liked: Amenities
Nice
Stayed 1 night in Jun 2025

2/10 Terrible

Anjanette

Stayed 3 nights in Jun 2025

2/10 Terrible

Anjanette

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I had two rooms. My room (#320) was fine. Unfortunately, the 2nd room was a HUGE problem. Both my Son and grandchildren suffer from Acute Chronic Asthma in addition to my Daughter in Law lives with Lupus. Both medical issues were aggravated with faulty AC unit in room # 312. They called to complain that Friday evening once checked in/settled. It was checked and assumed that cold air was blowing out, much to their dismay with was not working throughout the night. Room temps climbing to almost 78 degrees overnight. They did not want to wake me to follow up with the front desk-thinking that I needed to follow up. Once morning came, my son notified me of the issue. Front desk said that the Tech would be in by 9am and we would know something by 10am. In the meantime, I requested that they be moved to another room. I was told that nothing would be available until after noon. They chose to go to the pool to wait it out. After a few back and forth with the tech confirming that to AC needed to be replaced, they were moved to room # 318. Unbeknownst to me, that this delay resulted in a hospital visit, my granddaughter needing a nebulized treatment. What should have been a good weekend was far from that.
Stayed 3 nights in Jun 2025

2/10 Terrible

William

Stayed 1 night in Jun 2025

10/10 Excellent

Collis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Great!
Stayed 2 nights in Jun 2025

4/10 Poor

James

Stayed 1 night in May 2025

4/10 Poor

Colleen

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Oversold rooms and couldn’t get room we paid for.
Stayed 1 night in Jun 2025

8/10 Good

perry

Traveled with family
Liked: Cleanliness, amenities
The hotel staff was very good. The rooms were clean and wells stocked with towels and bath accessories. I was disappointed with the breakfast, oatmeal re.oved from menu, sausage patties were too dry on Friday morning, not enough bananas put out.
Stayed 3 nights in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly hotel, always calling police for the guests in the hotel, my wife was at a point wanted us to check out into a nearby hotel,but given that I have been a member of Hilton Honors for more thank 2 decades, I had to calm her down. The experience was very horrifying, when they evicted an Autistic child, his siblings and parents with almost four police men, all efforts to plead with the management was proved unsuccessful. I have never seen a Hilton brand hotel like this in my entire lifetime. I recommend Hilton Honors to remove their name brand on this hotel or alternatively remove all the management and staff of that said hotel. Very horrible NOT recommended for any serious traveller.
Stayed 3 nights in May 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Staff & service
They overbooked the hotel and did not have the double queen suite I booked two months prior nor the king room my sister requested so they downgraded her to a double room. They were poorly managed and the police were already on the premises kicking other guests out and management talking loudly and rudely to other guests. They also had absurd rules about no cake being allowed in the hotel. Really strange. We obviously chose to stay elsewhere.
Stayed 1 night in May 2025

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms we booked werent available. We had to cancel. They said Hilton overbooked them. Staff had several issues with other guests while we were there. Handled unprofessionally. We had to go to another hotel.
Stayed 1 night in May 2025