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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Indoor pool
Reception
Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
20920 Matteson Avenue, Matteson, IL, 60443
  • Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Tinley Park Convention Center
    ‪11 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Premium bedding, desk, blackout drapes, iron/ironing board

Holiday Inn Express & Suites Chicago Matteson by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, (841)
$164 nightly
The price is $164 total
includes taxes & fees
Holiday Inn Express & Suites Chicago Matteson by IHG

About this property

Hampton Inn & Suites Chicago Southland-Matteson

Matteson hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Chicago Southland-Matteson features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 969 square feet (90 square meters) include conference space. This Matteson hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Chicago Southland-Matteson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (39 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
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Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
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Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 876 reviews
Rating 8 - Good. 243 out of 876 reviews
Rating 6 - Okay. 70 out of 876 reviews
Rating 4 - Poor. 39 out of 876 reviews
Rating 2 - Terrible. 55 out of 876 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location no issues and very quiet and safe
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha, Brighton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delighted, as usual, to stay at the Hampton Inn. Nadia gave excellent service and enrolled us in rewards points!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha, Brighton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've used The Hampton Inn interprises on many an occasion. We've never been disappointed!
Stayed 1 night in Feb 2025

10/10 Excellent

Demetrius

Stayed 1 night in Feb 2025

10/10 Excellent

Andra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

andra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third staying at the Hampton inn and I love it. Very clean big rooms and nice restrooms.
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel even better service! But I have never heard of a hotel charging you a deposit for every night you stay. We stayed for 6 nights so our deposit was 100/night equaling 600.00 this is very unreasonable!
Stayed 1 night in Dec 2024

2/10 Terrible

Kaliyah

Stayed 1 night in Jan 2025

10/10 Excellent

Jermisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

My stay was really good room was nice looked like the pictures I most definitely will be coming back
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traci is the front desk Clerk at the Hampton Inn in Matteson,Illinois. Traci is very professional but most importantly she has a very kind and receiving spirit. I am only hopeful that your corporation has more like Traci, because if not..please allow her to teach future staff. Thank you
Stayed 1 night in Jan 2025

2/10 Terrible

Matt

Stayed 1 night in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

2/10 Terrible

Ciara

Traveled with family
Liked: Cleanliness
The tv and wifi didn’t work during my stay
Stayed 1 night in Jan 2025

8/10 Good

Antonia

Stayed 3 nights in Dec 2024

2/10 Terrible

Asha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Heaven

Stayed 1 night in Dec 2024

8/10 Good

hasan

Stayed 1 night in Dec 2024

10/10 Excellent

Malcom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Calandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property was clean and the staff were amazing. We will definitely choose this location again the next time we are in town.
Stayed 1 night in Dec 2024

8/10 Good

Jonah

Traveled with family
Liked: Cleanliness
Breakfast could do with some improvement
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
It was clean
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overnight staff terrible attitude.

Room/hotel very modern, clean, beautiful. Front desk staff have terrible attitude. Lady got into a heated argument with at least 2 different guests that I saw because of her attitude. Audrey
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Key Card Issues

We encouraged other family members from out of town to stay at the Hampton Inn. Unfortunately, it was not a good experience. On our last night, our room key, along with 3 others, was mysteriously deactivated. With our rooms on the 4th floor, one family member for each room went back to the lobby for a new key. Two members encountered a staffer who refused to provide a new key because their name wasn't on the reservation even though they could provide ID with the same address as the guest on file. It was a frustrating and disappointing experience. While many staff were friendly and courteous during our stay, the last night was bad. Not a good impression for our out of state families.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience home away from home

Stayed 5 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024