Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

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Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout drapes
Reception
Indoor pool
Hypo-allergenic bedding, in-room safe, blackout drapes
Minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
20920 Matteson Avenue, Matteson, IL, 60443
  • Hanger Clinic
    ‪15 min walk‬
  • Franciscan St. James Health - Olympia Fields
    ‪5 min drive‬
  • Franciscan Health Olympia Fields
    ‪6 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪46 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Chicago Southland-Matteson

Matteson hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Chicago Southland-Matteson features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 969 square feet (90 square meters) include conference space. This Matteson hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Chicago Southland-Matteson has designated areas for smoking.

A complimentary continental breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (39 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
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Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
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Hampton Chicago landMatteson
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Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 846 reviews
Rating 8 - Good. 238 out of 846 reviews
Rating 6 - Okay. 69 out of 846 reviews
Rating 4 - Poor. 37 out of 846 reviews
Rating 2 - Terrible. 49 out of 846 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Terri

Liked: Staff & service, property conditions & facilities
The property was fine. I have a problem with Expedia .Booked for pet friendly . Only to get there and it states clearly there is a weight restriction for animals. This is not stated on Expedia website
Stayed 1 night in Nov 2024

10/10 Excellent

charron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly clean free breakfast ok quality of customers close to lots of food places
Stayed 2 nights in Nov 2024

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Amazing stay!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hannah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and had everything I needed. Staff was courteous and my son enjoyed the open snack bar 24/7.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Enjoyable Stay
Iʻm 68 years old and this was one of the best hotel experiences Iʻve had. Our room was outstanding and the staff was friendly and anxious to be of service. I would absolutely stay there again.
Stayed 4 nights in Oct 2024

6/10 Okay

Autem

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Joseph

Stayed 1 night in Oct 2024

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was a disabled guest with some accommodation issues. I wrote an email to the GM and never got a response. Poor customer service on that account
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Latosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed something clean amd safe immediately for the night and they delivered.
Stayed 1 night in Sep 2024

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Staff was nice. Room was clean and spacious. Lobby was clean and inviting. Breakfast was decent. We've stayed here multiple times over the past few years. I'm glad to see that the property is being kept up.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I think you should let guests know when the pool is not in service. It was closed due to maintenance for the weekend.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really really nice people. There was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was decent. Needed a hotel for a concert stay that was decent priced and this worked, would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

WILLIE J

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m not sure if there was a staff shortage, but we had to request housekeeping and when they came while we were out, there was minimal effort to get our room taken care of, (bed not made, dirty towels not picked up, etc). Overall a positive stay
Stayed 3 nights in Sep 2024

4/10 Poor

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close it was to the concert venue I was attending. However the room walls are very thin and I could hear everyone. Not to mention a yelling match in the parking lot at 4 in the morning. Bed was comfy for a hotel. My biggest complaint is Travelocity said I would be paying about $211 for my room and I was charged $302. I paid thinking that there was a room deposit in there but I don’t think there was. I do feel kind of scammed I this aspect
Stayed 1 night in Sep 2024

10/10 Excellent

Miomir

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Sep 2024

10/10 Excellent

Mozetta, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very nice and helpful. The hotel was clean, easy to navigate, and had a nice smell.
Stayed 1 night in Sep 2024