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MainStay Suites Chicago Schaumburg

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Suite, 1 Queen Bed | View from room
Full-size fridge, microwave, stovetop, dishwasher
Interior
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪16 min walk‬
  • Spring Valley
    ‪3 min drive‬
  • FireZone
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(51 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Chicago Schaumburg Conv Center

Breakfast included
Pet friendly
Parking included
Free WiFi
3.0 out of 5, (1004)
The price is $59
per night
$68 total
includes taxes & fees
Feb 1 - Feb 2
Extended Stay America Suites Chicago Schaumburg Conv Center

About this property

MainStay Suites Chicago Schaumburg

Schaumburg hotel close to Woodfield Mall
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Schaumburg hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

MainStay Suites Chicago Schaumburg is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 101 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Maria B

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property dirty. Staff very nice. Room not very clean.
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ko’Terrica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Pauline

Traveled with partner
Liked: Cleanliness
The hotel had a dingy smell, they promised coffee in the morning but it was ice cold
Stayed 2 nights in Oct 2024

4/10 Poor

Jenny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty run down and dirty.
This place left much to be desired. The only bonus was that it was in a convenient location, and the gentleman working the front desk was nice. Upon arriving, the first room we were in smelled of smoke so bad that it made me sick. I am generally not picky, but it was bad. All of the lights were on in the room, the couch cushions were disgusting, and the table and counters were very dirty. We requested a less-smoky room and the front desk worker was very helpful to move us. The next room - smelled horribly of air freshener, likely trying to cover up the smell of smoked. It was a bit cleaner, but this sofa was kinda stained as well, and overall the room was kinda gross. The sink was clogged with standing water and the garbage disposal didn’t work. The TV was small, I’m guessing 32 inches. There were spots on the ceiling where it looked like the popcorn ceiling was coming apart and it was simply taped over with clear mailing tape. The shower has hardly and pressure and overall the room was just kinda gross. My son slept on the pull out sofa bed and the mattress was maybe 4 inches thick and he said you could feel all of the springs from the frame to poking through and it was very uncomfortable. The WiFi signal was also very weak and the walls VERY thin. All in all, we wouldn’t stay here again. It didn’t feel unsafe, so I guess that’s good. It was the lesser expensive option of nearby hotels, but I don’t think the savings made it worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Laurie A.

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Pleasant but Needs to be Refreshed
We needed a suite hotel to accommodate our family of three adults in suburban Chicago for a visit with family and a celebratation of our daughter's birthday. Main Stay Suites in Schaumburg seemed the perfect for our mini-vacation. There was plenty of room with more than adequate kitchen space and appliances, a nicely-sized living room with sofabed and chair and a main bedroom with a chest, nightstand and closet. It was an ADA unit so the bathroom was exceptionally large. We enjoyed our stay after sorting out the misleading pet policy on the 3rd party travel pet site. Our recommendation to the management group of this hotel is that it be cleaned thoroughly from top to bottom including common areas with tile and carpeting and that delapidated furniture be replaced with items from this century.
Stayed 4 nights in Oct 2024

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door literally had to be pulled with my entire weight to open and close it. Otherwise the stay was good
Stayed 1 night in Aug 2024

4/10 Poor

Beth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
the floor in bathroom was bad and almost fell. No bath towels were in the room and didn't look to ever been vaccuumed
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at a lot of extended stay properties and this is one of the few that I enjoyed. The other guests were quiet and respectful of each other. Every staff member was helpful and pleasant. My stay here made my entire visit to pleasant because I was able to cme back to my room and enjoy a peaceful place to rest.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jose

Disliked: Property conditions & facilities
The property didnt have all the amenities they said have, our room was missing a Table and phone was disconected from wall. it was no ice machine and they dont serve breafast no more.
Stayed 2 nights in Sep 2024

6/10 Okay

Kirstin

Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Stayed 1 night in Sep 2024

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Workout room was not clean no towels. No wipes for equipment. Hallways dirty. Front desk staff is always gone. No WiFi in room. No shower soaps or shampoo. No ice.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Quiet and safe. Clean well maintained rooms.
Stayed 7 nights in Sep 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
its very quiet and safe the entrance unique 👌
Stayed 1 night in Sep 2024

10/10 Excellent

Arianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Was Amazing Chris Is The Man He Answered All My Questions and So Polite I Would Recommend Main Stay, Staff Is Wonderful 😊
Stayed 7 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 1 night in Aug 2024

10/10 Excellent

Edwin

Stayed 2 nights in Sep 2024

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Heaven

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
When we arrived there were people standing outside the front doors smoking. And when we were getting checked in had to sign a waiver to not have any pets. But when we went to our room it smelled like strong cat piss.so we called to get another room and when we went downstairs we noticed that there were police cars outside. When asked about it the desk attendant acted like he didn’t really care and wasn’t trying to find out what was going on. One of the people staying there said there was a shooting. So we left.would love to get our money back.
Stayed 1 night in Sep 2024

8/10 Good

Candace

Stayed 1 night in Sep 2024

8/10 Good

Chetan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024