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MainStay Suites Chicago Hoffman Estates

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Lobby
Lobby
BBQ/picnic area
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • St. Alexius Medical Center
    3 min drive
  • Arboretum of South Barrington
    3 min drive
  • The Water Works Indoor Water Park
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    22 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Hoffman Estates, IL

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1003)
The price is $88
per night
$99 total
includes taxes & fees
Dec 7 - Dec 8
Country Inn & Suites by Radisson, Hoffman Estates, IL

About this property

MainStay Suites Chicago Hoffman Estates

Hoffman Estates hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

MainStay Suites Chicago Hoffman Estates is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1007 reviews" "
Rating 8 - Good. 307 out of 1007 reviews" "
Rating 6 - Okay. 141 out of 1007 reviews" "
Rating 4 - Poor. 91 out of 1007 reviews" "
Rating 2 - Terrible. 74 out of 1007 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ebunoluwa

Traveled with family and small children
Disliked: Cleanliness
No house keeping for 9 days even after making requests
Stayed 10 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrea

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I inspected the bed and did not find bugs, but the sheets didn’t smell clean. The carpet was not vacuumed, there were stains all over the walls, the bathroom appeared as if only the surfaces got a quick wipe-down. There was a lot of shady activity in and around just this hotel and I didn’t feel very safe.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Catherine, Hernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy to find. Desk staff are very cordial.
Stayed 4 nights in Aug 2024

4/10 Poor

Lakeela

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not pleased at all with my stay. When I arrived, there was a line because people's credit cards were not going through, but they were being charged. I was afraid to stay. Then I got to my room and the couch looked like they got it or the garbage, and the place smelled like urine. I immediately asked for another room, which was better but still not up to part. I will not be staying there ever again! Not to mention the power went out for two hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcoz

Stayed 1 night in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good experiences
Stayed 4 nights in Jul 2024

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff is great. I stay here off and on quite a bit and never really had any problems.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeganathan, Lansing

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Mark

Stayed 2 nights in Jul 2024

2/10 Terrible

Richa

Disliked: Cleanliness, staff & service, property conditions & facilities
My key card would stop working after every use. We had to go down to get a new one every time it stopped working. We got it changed 10 times in 2 days. The room they first gave us had dysfunctional lock. My room would not lock. After so many hours, they gave us a new room. The person at the desk hardly knew how to fix things. Was a terrible experience. Would never visit again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Presley

Liked: Staff & service, amenities
Disliked: Cleanliness
There were things in the room that were left from previous visitors. Spots on the ceiling. But happy that there were no bedbugs. My door handle fell off when trying to leave one time, told the front desk and they had it fixed by the time I returned. Overall happy with the place for the amount of money I paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place; it's close to everything for us & has everything we need. Very affordable.
Stayed 2 nights in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Older but clean
Stayed 2 nights in Jun 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issue with billing but got resolved after the stay
Stayed 1 night in Jun 2024

2/10 Terrible

gilberto

Disliked: Staff & service, amenities
servise is bed
Stayed 7 nights in Jun 2024

2/10 Terrible

Apurv

Liked: Cleanliness
Disliked: Staff & service
Staff guidance was terrible. They don’t give you right information. I wasn’t satisfied. End of the stay they changed there statement.
Stayed 14 nights in May 2024

10/10 Excellent

Pradeep, Plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and reasonably priced. The only thing I found was, there was slight cigarette smell in my room. It was a non-smoking room, but, someone must have smoked in the corridor.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
I would have rated higher if it was not for the odor in the room. I don’t know if the room has not been booked for awhile but as you walk into the room you smell a musty odor. That’s why I rated an average stay for all
Stayed 1 night in Jun 2024