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MainStay Suites Chicago Hoffman Estates

2.5 star property

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Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Arboretum of South Barrington
    ‪3 min drive‬
  • NOW Arena
    ‪4 min drive‬
  • Schaumburg Medieval Times
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Desk, blackout drapes, soundproofing, iron/ironing board

Red Roof Inn PLUS+ Chicago - Hoffman Estates

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, (1000)
$87 nightly
The price was $97
The price is $87 total
includes taxes & fees
Red Roof Inn PLUS+ Chicago - Hoffman Estates

About this property

MainStay Suites Chicago Hoffman Estates

Hoffman Estates hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

MainStay Suites Chicago Hoffman Estates is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Donyale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The check-in was quick and the clerk was awesome!
Stayed 1 night in Mar 2025

2/10 Terrible

julie

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Not worth the money stay away

The room was cold when i arrived. The bed was so hard and uncomfortable. The toilet was real low so hard to get up for an older person. And worst of all the shower NEVER got hot ! Lukewarm at best. What place doesn't have hot water!
Stayed 3 nights in Mar 2025

8/10 Good

Keondres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually really Great for the price
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there on business, stayed five night's the room was clean you have dishes and utensils in the room. The place is right off the highway very convenient. Would definitely stay here again.
Stayed 5 nights in Mar 2025

8/10 Good

Barry

Stayed 3 nights in Mar 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Hubert

Liked: Cleanliness, amenities
Very clean and save place to rest 😴
Stayed 2 nights in Mar 2025

8/10 Good

Kenneth, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone treats you well, feels like home
Stayed 7 nights in Mar 2025

2/10 Terrible

Siddhartha

Stayed 1 night in Mar 2025

8/10 Good

jayakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kenneth, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Feb 2025

4/10 Poor

Veronica

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No communication that towels are not refreshed every day Bed was pretty uncomfortable but i guess on par for price paid The tub drain couldn't be locked/plugged to have a bath or soak feet at end of day. We asked friday morning if they could look at it and the front desk lady wrote down our room number and said someone would look at it. We came back friday night and we asked if someone looked at it. The night person looked his records i guess and said no. We came back late and were too tired to switch rooms so we just took showers. The room felt a little awkward if its a couple sleeping in the bed cause only 1 side table and the other side of the bed was almost right up against the wall. Thankfully im a little smaller than my husbad so i took thay side. Thats honestly just a warning to future guests not necessarily a complaint that anyone thats working there right now. We also couldn't really get the coffee maker to work. We got what we paid for i guess but it felt like an uncomfortable cot with a tv, a shower with terrible water pressure, a refrigerator that did work at least, and a toilet. I feel like a motel 6 would have been the same experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 1 night in Mar 2025

10/10 Excellent

Aurelio

Stayed 1 night in Feb 2025

10/10 Excellent

Keelie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was as expected for the price. Clean, quiet and decent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness
This is a budget hotel. The bed was comfy. The room is worn but it is an older place. Perhaps the “smoking area” should be moved away from immediate entrance.
Stayed 3 nights in Jan 2025

8/10 Good

sonja, Deerfield

Stayed 1 night in Jan 2025