Heart O' Chicago

2.0 star property

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Photo gallery for Heart O' Chicago

Reception
Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets
Interior detail
Exterior
Standard Double Room, 2 Double Beds | Bathroom sink

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$144
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
5990 North Ridge Ave, Chicago, IL, 60660
  • Place, Loyola University Chicago
    ‪16 min walk‬
  • Place, Aragon Ballroom
    ‪4 min drive‬
  • Place, Wrigley Field
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(57 reviews)
  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Heart O' Chicago

Hotel in Edgewater
Along with a 24-hour front desk, this hotel has free self parking and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Heart O' Chicago offers 45 accommodations with air conditioning. This Chicago hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Heart O' Chicago features a vending machine and multilingual staff. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Heart O' Chicago has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heart Chicago
Heart O' Chicago Hotel
Heart O' Chicago
Heart O' Hotel
Heart O' Hotel Chicago
Heart Chicago Hotel
Heart o Chicago Motel
Heart o` Chicago Hotel Chicago
Heart Chicago Hotel
Heart o Chicago Motel
Heart O' Chicago Hotel
Heart O' Chicago Chicago
Heart O' Chicago Hotel Chicago

Reviews

Heart O' Chicago Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 1004 reviews
Rating 8 - Good. 385 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

Reviews

2/10 Terrible

Christopher, Arlington Heights

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff person who checked me in was unpleasant to put it mildly. The room was an adjoining room so I could hear everything going on next door. Then around 9:00 at night it sounded like the party next door was trying to unlock and open the adjoining door on their side... this went on for a while until it sounded as though they slid something in front of the door. I could hear several arguments outside during the night. I had an UberEats delivery that was delivered to the wrong address but when I went outside to look for the order at the unit shown in the confirmation delivery picture it was gone. A complete waste of $140... spend your money elsewhere.
Stayed 1 night in Jun 2025

10/10 Excellent

Gwenllian

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I needed for my stint in Chicago - a clean bed, good shower and a safe place to leave my car. The only issue was check out - at 11, but my room card stopped working at 930. But I was allowed back in easy enough. Thank you!!
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Kai

I booked a non smoking room and they only had smoking left so they clearly don't honor specific reservations I didn't have time to go somewhere else so I had to live with it. I was there hours past when checkin starts but they didn't even have the room clean. The window opened but didn't have a screen so it was hard to attempt to minimize the smoke smell. Bed was extremely uncomfortable Parking being included was nice
Stayed 1 night in Jun 2025

10/10 Excellent

John

Had super clean windows and guy at front desk seemed cool. Not as u
Stayed 1 night in Jun 2025

6/10 Okay

Edward

Liked: Cleanliness, amenities
Although this property is centrally located, especially for meeting with relatives, it has seen better days as witnessed by the non-smoking room that recalled of an ash tray. If you crave an old motel in a scary neighborhood this place is for you.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dangerous Hotel

This is not just a hotel, it’s a housing unit. Most of the rooms are people living there full time. It was incredibly dangerous. The stairs are facing the back of the hotel I’m a dark hallway and there were people gathered there and drug deals happening all hours of the night. There were people walking around and knocking on doors all night long. People were gathered in the parking lot by the trash cans (which are in the parking lot) all afternoon and night. The room had a horrendous smell. Bed was incredibly uncomfortable. I was genuinely scared to be there. Only stayed one night and left as soon as the sun came out in the morning. BE VERY CAUTIOUS IF STAYING HERE!!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and inexpensive

Great location for Edgewater and Andersonville. Convenient to several popular gay bars. Inexpensive for adults, but probably not recommended for families.
Stayed 2 nights in Jun 2025

2/10 Terrible

Wei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Stayed 1 night in May 2025

4/10 Poor

Gregory

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Thomas

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, property conditions & facilities
If you want to stay in a motel right out of the 1950’s, this is the place for you!
Stayed 1 night in May 2025

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Place
Stayed 3 nights in May 2025

6/10 Okay

Holly

Liked: Cleanliness, room comfort
Disliked: Staff & service

Only As A Last Resort

My reservation email said 10am was check-in. Got to the hotel about 20 minutes early and got an attitude from the guy behind the counter, stating that check-in was at 3pm. I reiterated that my email said 10am, and that I needed to take a shower and be somewhere by 3, so that wasn't going to work. He begrudgingly checked me in after informing me that the tv remote was broken. I don't watch tv anyway, so that was ok by me. The room was clean, but there was only about half a roll of toilet paper in the bathroom, and no spares anywhere. Housekeeping did not replenish it when they cleaned. Towels were stocked well, and there were multiple soaps and shampoo's in the restroom. The wireless never worked for me, so I had to use my phone as a hot spot for my laptop. I got back from my event at 11pm to find the room freezing cold (there is no a/c unit, by the way), and when I called the office I was told that the heat and been broken for a week already, and he had no idea when they were fixing it. I had to wear my sweats and a long sleeve to sleep. There was no mention of this when I checked in, but there was a sign when I checked out saying "No heat, no refunds". When I was packing my car, I got locked out and had to go to the office for them to re-do my card so I could get the rest of my items. I guess they stop access when you leave on the check-out day, even if it's not 11am yet. Again, guy was not nice. The overnight guy is nice, though. I won't stay here again. Last resort only.
Stayed 2 nights in May 2025

2/10 Terrible

Daniel

Disliked: Staff & service
john at the front desk was rude and had the worst customer service i’ve ever experienced. don’t do it folks.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay that is friendly and clean!!
Stayed 3 nights in May 2025

2/10 Terrible

Stephanie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband could not breath freely m the smell in the room we didn’t stay
Stayed 1 night in May 2025

2/10 Terrible

Theresa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk closed for over 3 hours in the afternoon. Heat, didn’t get above 63. Terribly noisy traffic intersection.
Stayed 1 night in May 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The best thing is free parking. No heat. Given space heater to use.
Stayed 3 nights in May 2025

2/10 Terrible

Vincent

Stayed 2 nights in May 2025

8/10 Good

Shannon, Brantford

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check-in staff was abrupt and rude. Another potential customer even left and went to a different motel/hotel. This same staff member was more pleasant on check-out.
Stayed 2 nights in Apr 2025