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Hilton Chicago

4.0 star property

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Photo gallery for Hilton Chicago

Classic hotel with a symmetrical facade and central entrance.
Property video
Relax in style with a sofa facing the sea, complemented by a cozy coffee table and comfortable seating area.
Relax in the hotel's spacious lobby, featuring a central seating area with sofas and armchairs around a coffee table, a fireplace, and ornate chandelier.
Experience the grandeur of this luxurious space, featuring grand chandeliers, gilded moldings, and intricate frescoes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • Millennium Park
    ‪12 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room, 4 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Room, 4 Bedrooms

  • 880 sq ft
  • Lake view
  • Sleeps 16
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Lake View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Lake View

7.6 out of 10
Good
(7 reviews)
  • 400 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

37-inch TV with cable channels, pay movies

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

37-inch TV with cable channels, pay movies

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area | 37-inch TV with cable channels, pay movies

Luxury Suite, 1 King Bed

  • 880 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

37-inch TV with cable channels, pay movies

Room, 1 King Bed

8.2 out of 10
Very good
(90 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Living area | 37-inch TV with cable channels, pay movies

Luxury Suite, 2 Bedrooms

  • 940 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Room (Parlor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room (Parlor)

  • 370 sq ft
  • Lake view
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37-inch TV with cable channels, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

37-inch TV with cable channels, pay movies

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible (Transfer Shower)

37-inch TV with cable channels, pay movies

Room, 2 Double Beds, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

37-inch TV with cable channels, pay movies

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

37-inch TV with cable channels, pay movies

Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

View from room

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Lake View

View from room

Suite, Multiple Beds, Lake View

  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, Multiple Beds

View from room

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds

View from room

Suite, Multiple Beds

  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for Superior Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Queen Beds (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, 2 Bathrooms

7.8 out of 10
Good
(16 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Accessible (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

View from room

Suite, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(29 reviews)
  • 400 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, Multiple Beds

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 880 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(18 reviews)
  • 290 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 3 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Suite, 3 Bedrooms

  • 880 sq ft
  • Lake view
  • Sleeps 8
  • 1 King Bed

View all photos for Traditional Suite, 2 Bedrooms (Parlor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Suite, 2 Bedrooms (Parlor)

  • 880 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Chicago

4-star hotel in Downtown Chicago
2 restaurants, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Chicago provides a health club, a hot tub, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 50 meeting rooms, and coworking spaces. Event facilities measuring 234000 square feet (21739 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Chicago is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business center
  • Conference center (234,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 72.00 per night
  • Covered valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1158 out of 2010 reviews
Rating 8 - Good. 371 out of 2010 reviews
Rating 6 - Okay. 249 out of 2010 reviews
Rating 4 - Poor. 130 out of 2010 reviews
Rating 2 - Terrible. 102 out of 2010 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Seong Hee

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Corrie

Stayed 4 nights in Apr 2025

10/10 Excellent

DONALD

Stayed 3 nights in Apr 2025

10/10 Excellent

Britne

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at all levels and in all areas was excellent making for a wonderful stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Amer

Traveled with family and small children
Liked: Amenities
The room was not ready till 3:15 and had to change the room! Room was average condition
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It served the purpose. It was clean and comfortable. Not much more to ask for
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel! Absolutely beautiful ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Kaylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, lyft bike/scooter rentals right across the street, close to lots of attractions and beaches. Starbucks on site which we loved. Kitty O’Sheas was not open which was unfortunate but we made due with local places instead. We would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney Shanai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Hotel was great. Staff were very friendly and helpful. Will definitely stay here again in the future
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, the hotel was clean and in a great area
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Eutrina Lynette

Traveled with group, Business traveler
Liked: Amenities
Make sure you read the fine print. Are you really saving after all the hidden fees and expensive parking.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel during the 90's for business trips several times. Still a great place to stay in the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. My boys really enjoyed the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Serena, Scarborough

Stayed 4 nights in Apr 2025

10/10 Excellent

Brienna

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Union

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for our anniversary trip. Facility was clean and very close to tourist sites.
Stayed 3 nights in Apr 2025

8/10 Good

Christy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history and location. We had a room with 2 double beds and two bathrooms which was great for me and my travel companion.
Stayed 4 nights in Apr 2025

6/10 Okay

Eric A.

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
To start, my room didn’t have an ice bucket. I called the front desk TWICE, and was told TWICE that one would be right up. An ice bucket never showed. I’m SHOCKED. The WiFi didn’t work, in spite of being included in the “Resort Fee” Additionally, I was asked and specifically requested housekeeping service and never had my room cleaned or my towels replenished across a four night stay.
Stayed 4 nights in Apr 2025