Hilton Chicago

4.0 star property

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Photo gallery for Hilton Chicago

Exterior
Point of interest
Point of interest
Boating
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pet friendly
  • Parking available

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • Millennium Park
    ‪12 min walk‬
  • Grant Park
    ‪18 min walk‬
  • Soldier Field
    ‪20 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

Family Room, 4 Bedrooms

  • Lake view
  • 880 sq ft
  • Sleeps 16
  • 4 Twin Beds

Room, 2 Double Beds, Lake View

  • Lake view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

  • Partial lake view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

  • Lake view
  • 880 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • Lake view
  • 940 sq ft
  • Sleeps 6
  • 1 King Bed

Room (Parlor)

  • Lake view
  • 370 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Partial lake view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Lake View

  • Lake view
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 8
  • 3 King Beds

Superior Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 6
  • 3 King Beds

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

  • Lake view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 7
  • 1 King Bed

Suite, 1 Bedroom

  • Lake view
  • 880 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • Lake view
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

  • Lake view
  • 880 sq ft
  • Sleeps 8
  • 1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

  • Lake view
  • 880 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Chicago

4-star hotel in Downtown Chicago
2 restaurants, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Chicago features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 50 meeting rooms, and coworking spaces. Event facilities measuring 234000 square feet (21739 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Chicago is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business center
  • Conference center (234,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 72.00 per night
  • Covered valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1052 out of 1842 reviews
Rating 8 - Good. 340 out of 1842 reviews
Rating 6 - Okay. 227 out of 1842 reviews
Rating 4 - Poor. 124 out of 1842 reviews
Rating 2 - Terrible. 99 out of 1842 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Adrienne

Business traveler
Disliked: Staff & service, property conditions & facilities
It was pretty basic. Despite the grand entrance, the rest of the experience was drab. Too big, too corporate. Also the housekeeping was terrible - inconsistent (one day one bed only got made even though the room had 2 beds in it), one day no housekeeping at all, one day the garbage pails weren't emptied. Also the resort fee is terrible. Another $175 on top of the bill. The area is in the heart of downtown but this means zero restaurants or "life" near by. I will not be staying here again.
Stayed 6 nights in Feb 2025

8/10 Good

Marie melissa

Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
I look forward to staying again!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
There was no water to drink in the room and it was $9 for a bottle downstairs. There were only two good towels.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute worse Hilton experience ever ride staff disgusting room conditions and front desk is lazy and won’t do their job
Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with an exceptional view of Lake Michigan!
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great experience. Love the pool and fitness area. Wish the beds were queen size otherwise nice hotel downtown
Stayed 3 nights in Dec 2024

10/10 Excellent

kyungmin

Stayed 3 nights in Nov 2024

6/10 Okay

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would still recommend staying here

Overall our stay was very nice. Our only real complaint was that we couldnt come in or out of the hotel without being bothered by staff trying to sell us future packages.
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This hotel is overpriced for what you get, room just average mattress protector was dirty, and parking is 70 dollars a day
Stayed 2 nights in Jan 2025

8/10 Good

Raciel

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Got charged a late fee when I didn’t check out late.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherina

Stayed 3 nights in Jan 2025

10/10 Excellent

Wigianto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel got history and very easy to get public transportation
Stayed 1 night in Jan 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, room comfort

Old beauty.

The hotel was quite empty so there was a lot of room. The staff were very friendly and accomodating. The king room overlooked Lake Michigan which was nice. The hotel is old and could use some updating. The elevator doors were not the cleanest. Our room had a broken towel bar which could hurt someone. We had an accessible room that had a very old shower chair that was nasty....dirty or rusty or both. The restaurant ootions were limited to Kitty OShea's in the hotel. We got to be regulars with the staff there. It was safe and we enjoyed our stay despite the challenges mentioned.
Stayed 3 nights in Jan 2025

10/10 Excellent

Florencia, South Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exquisite hotel and I will stay there every time I visit.
Stayed 2 nights in Nov 2024