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Hilton Chicago/Oak Lawn

3.5 star property

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Photo gallery for Hilton Chicago/Oak Lawn

In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Exterior
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
9333 S Cicero Ave, Oak Lawn, IL, 60453
  • Advocate Christ Hospital and Medical Center
    ‪15 min walk‬
  • Chicago Ridge Shopping Mall
    ‪4 min drive‬
  • Trinity Christian College
    ‪9 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

TV

Room, 1 King Bed, City View

  • 440 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

TV

Room, 1 King Bed, Accessible, Bathtub

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

TV

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

TV

Room, 1 King Bed

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

TV

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Chicago - Alsip

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1003)
The price is $110
per night
$124 total
includes taxes & fees
Mar 9 - Mar 10
DoubleTree by Hilton Chicago - Alsip

About this property

Hilton Chicago/Oak Lawn

Oak Lawn hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Hilton Chicago/Oak Lawn offers 184 accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Oak Lawn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Chicago/Oak Lawn features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Chicago/Oak Lawn is a smoke-free property.

Full breakfasts are available for a surcharge.
Hilton Chicago/Oak Lawn has a restaurant on site.
24-hour room service is available.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 15,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s Executive Lounge is closed Friday evening to Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17 per person
  • Self parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago/Oak Lawn Hilton
Hilton Chicago/Oak Lawn
Hilton Lawn Hotel
Hilton Lawn Hotel Chicago/Oak
Hilton Hotel Oak Lawn
Hilton Oak Lawn Hotel Oak Lawn
Hilton Chicago/Oak Lawn Hotel
Hilton Chicago/Oak Hotel
Hilton Chicago/Oak
Hilton Chicago/Oak Lawn Hotel
Hilton Chicago/Oak Lawn Oak Lawn
Hilton Chicago/Oak Lawn Hotel Oak Lawn

Hilton Chicago/Oak Lawn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 482 out of 1008 reviews
Rating 8 - Good. 212 out of 1008 reviews
Rating 6 - Okay. 129 out of 1008 reviews
Rating 4 - Poor. 81 out of 1008 reviews
Rating 2 - Terrible. 104 out of 1008 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diedre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jocelyn the front desk clerk was so nice and made sure we had everything that was needed.
Stayed 2 nights in Nov 2024

8/10 Good

TaTanisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stop
Nice, clean, convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

8/10 Good

Sabrina

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Christilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
COCKROACH
Stay tuned as terrible. Found a dead cockroach in my daughters bedsheets
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and accommodating to our needs. The facility was very clean and the room was enjoyable to stay in.
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Stayed 2 nights in Nov 2024

6/10 Okay

Paul, Viroqua

Business traveler
Liked: Staff & service, amenities
Older facility in an older area for a conference. House keeping was great but this is an older facility that could use updating.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 4 nights in Oct 2024

6/10 Okay

Bobbie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible Costumer Service
Front desk clerk was very rude, short & dismissive. had a slight issue with the debit card that I was using at which point she simply handed it back and said we don’t accept this & proceeded to walk away to the back. I was left waiting for 10 minutes while she was on the phone, then when she finally got back to booking my room she didn’t had booked a wheelchair accessible room & she acted as if she didn’t notice it on the reservation. I was initially given a regular room until I asked if it was accessible & only then did she change it. The bed was hard & the deaf housekeeper walked in my room twice because she couldn’t hear me responding to the knock on the door. I ordered food from the restaurant and it was horrible! The only vegetarian option they had was a black bean burger & it was like mush & had absolutely no flavor. My bf had a turkey club that was equally as underwhelming. They charged us &55 for two sandwiches a sprite & a lemonade. We were charged 20% gratuities & they wanted to charge an extra $5 to deliver room service to the room. Upon checking out neither of the people at the front desk acknowledged or even looked up at me. Needless to say I won’t be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maher

Stayed 2 nights in Oct 2024

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Kayleigh

Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Saleh

Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very dated interior. The whole experience was full of add on pricing. Parking is $10 per night. In a Chicago suburb this is unheard of. Staff was very indifferent to needs or questions. The room had chipping paint and staining on the walls. The caulk in the bathroom was moldy.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrance M.

-
Stayed 2 nights in Oct 2024

2/10 Terrible

Danah, Fuquay Varina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was very dirty, toilet was leaking, shower hand was broken , room was smelly called them 3 times maneger was rude refused to change the room for us told me hotel booked but wasn’t full because another worker said there’s rooms available but he has to get the okay from manager.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is wonderful! Check in was awesome and the room is beautiful, clean, big and in a very quiet area of the hotel. I love this place and will, certainly, be staying here again.
Stayed 1 night in Nov 2024

6/10 Okay

Akemi

Traveled with family
Old property, excessive wear, musty rooms with poor ventilation. This hotel does NOT meet Hilton standards. Great staff
Stayed 3 nights in Nov 2024