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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
$169
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪14 min walk‬
  • Soldier Field
    ‪16 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(210 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(108 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1080 square feet (100 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Garden Inn Chicago Downtown South Loop is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1015 out of 1648 reviews
Rating 8 - Good. 360 out of 1648 reviews
Rating 6 - Okay. 143 out of 1648 reviews
Rating 4 - Poor. 64 out of 1648 reviews
Rating 2 - Terrible. 66 out of 1648 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in May 2025

8/10 Good

Michell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a beautiful view. Very clean & attentive staff.
Stayed 4 nights in May 2025

4/10 Poor

Muniba

Stayed 1 night in May 2025

6/10 Okay

Alejandro

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

LISA, Santa Barbara

Business traveler
Liked: Cleanliness, property conditions & facilities
Property was okay, could use some updating. It was very noisy, but I suppose that’s what you get in a city. Was convenient for my stay spending my days at the McCormick Center. If you are going for tourist activities, you will be a bit far away from those.
Stayed 2 nights in May 2025

10/10 Excellent

Ashlyn

Stayed 3 nights in May 2025

10/10 Excellent

TJ

Stayed 3 nights in May 2025

8/10 Good

Richard

Stayed 3 nights in May 2025

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!!
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Stayed 6 nights in May 2025

10/10 Excellent

Denice, Las Vegas

Stayed 3 nights in May 2025

10/10 Excellent

henry, Kenner

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Block away from red line
Stayed 1 night in May 2025

4/10 Poor

Tola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Ahimsa

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
The front desk is so helpful
Stayed 3 nights in May 2025

10/10 Excellent

Anjanette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hilton Garden Inn Chicago Downtown South Loop! Our room was beautiful, spacious and clean. The bed was super comfy! Convenient location, everything was walkable, and was a great location if you are attending an event at the Soldier Field Stadium!
Stayed 3 nights in May 2025

10/10 Excellent

Ms. Arleesha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marchae

Stayed 1 night in May 2025

2/10 Terrible

Tesia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Forced to change rooms, Valet parking full etc

Upon check in, the front desk employee stated they overbooked King rooms so we had to stay at the Homewood Suites next door for the first night. I asked if that meant we had to change rooms and they said yes. I asked if there was a different type/downgrade room available like a queen so we didn’t have to pack up all our stuff and move rooms tomorrow and she said no, they were fully booked. She called a supervisor over and the supervisor offered $100 off the first night and then when the front desk employee said they already can the card they basically argued with one another over why she did that. Unprofessional to say the least. They called us 20 mins later saying they found a room we could go in without moving but we were already unpacked and rushing out the door for a dinner reservation. Next day we packed up checked out, had them hold our luggage, didn’t have a room for several hours - had to wait to check back in later that day. I booked this room several months in advance and paid full price for a consecutive stay, not to check out and check back in. Same supervisor said she would take $100 off 2nd night. Also, valet parking was full so we were directed to 12 hr parking and had to move car at 7am. Upon checkout asked for receipt showing $200 off and they said it was not noted for 2nd night so he would have someone call me when supervisor came in at 10am. No one ever called. You don’t pay $500+/night for this level of service. Hilton honors member & Very disappointing.
Stayed 2 nights in May 2025

10/10 Excellent

robert lynwood

Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love it all!
Stayed 2 nights in May 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was amazing! The bed was comfortable, and it’s in walking distance to lots of places! Will stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Ignacio

Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Had a great experience there
Stayed 1 night in May 2025