4/10 Poor
GREGORY
Traveled with partner
Sep 23, 2024
Disliked: Cleanliness
I was very disappointed in the hotel considering the amount of money we spent per night. The room and bathroom was small. We were there 3 nights and did not have our room cleaned. This was totally unacceptable. The valor parking was ridiculous. The amount of money that was charged per night was outrageous. They valetParker’s damaged our vehicle with their careless driving or parking. When I asked the front desk about our room being cleaned, she informed me that they do cleaning every 2 days. The day my room was supposed to be cleaned, she advised me that they had 5 call outs. Not my problem but in the end it became my problem. We had dirty towels everywhere. We had to ask for towels everyday. Some of the staff was nice. I suggest everyone read the reviews before you book any hotel no matter the high in name. I have stayed in far better hotels. Don’t sleep on Holiday Epress, they are good.
GREGORY
Stayed 3 nights in Sep 2024