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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Property preview
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Pet friendly
$98
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Soldier Field
    ‪16 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(220 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(110 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, blackout drapes

Premium King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Corner King Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Corner King Room with Tub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Accessible Corner King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1080 square feet (100 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Garden Inn Chicago Downtown South Loop is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1060 out of 1706 reviews
Rating 8 - Good. 375 out of 1706 reviews
Rating 6 - Okay. 144 out of 1706 reviews
Rating 4 - Poor. 61 out of 1706 reviews
Rating 2 - Terrible. 66 out of 1706 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ann

We had a great stay.
Stayed 1 night in Aug 2025

8/10 Good

CHRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book a stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Debrow T

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to many spots!
Stayed 4 nights in Aug 2025

10/10 Excellent

Frank

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Winona

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Awesome views of the city. Very close by to everything in downtown.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 4 nights in Aug 2025

6/10 Okay

Alisa

Traveled with family
Okay Hilton, weird room setup but good location near Columbia College. Comfy bed, nice bathroom. Pretty loud so wore earplugs at night.
Stayed 2 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
A comfortable but pricy hotel in downtown Chicago.
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 3 nights in Aug 2025

10/10 Excellent

Courtney

Stayed 3 nights in Jul 2025

8/10 Good

Vanoy

Stayed 3 nights in Jul 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room; perfect location; lovely in every way
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmine

Business traveler
Liked: Amenities
great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Nice
Stayed 2 nights in Aug 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Mostly positive experience.

The valets were very nice and helpful to accommodate a large passenger van. The $70 daily fee is rather steep. The rooms were fine but no service was offered on the third day as advertised. Therefore trash was not emptied, no fresh towels, etc. I think that we should have received a refund as it is a service promised. They also added $3.00 for a bottle of water not used. Since there was no room service it seemed rather random. They refunded when asked. The location was good. There was a restaurant on site but we didn’t go to it. The elevator was fast.
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Hazem

Stayed 2 nights in Aug 2025

2/10 Terrible

Angela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There wasn't a glass base in microwave so couldn't use it,the frig froze all our food, no one ever answered the front desk when you called,it stated free parking once there it was valet parking only with a $79 fee per nite, could get towels replaced or garbage. It stated coffee light breakfast provided wasnt anything offered at all. Treated us like we were below their standards. I've stayed at many HILTON'S this was the worst I've ever stayed at.When telling them at checkout they really didn't care what I had to say,very unsatisfied would never stay at one again.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Disliked: Staff & service
The location was good
Stayed 6 nights in Jul 2025

10/10 Excellent

Raine Ysabelle, Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is great, walkable to sights and dining. Great views if facing lake side, property well-staffed and felt very safe, front desk and other staff excellent. The only downside is I didn't feel the beds were as clean as they could be - I switched rooms after initial room given due to liquid stain extending from bed sheet to bed skirt (meaning the bed sheet had not been changed); second room seemed to have new sheets but bed skirt was not clean. This made me anxious about the level of cleaning performed between room occupancies. I'd probably stay again but bring disposal bed linen.
Stayed 4 nights in Jul 2025