Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • State Street
    ‪1 min walk‬
  • Field Museum of Natural History
    ‪12 min walk‬
  • Shedd Aquarium
    ‪13 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1080 square feet (100 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Garden Inn Chicago Downtown South Loop is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 975 out of 1570 reviews
Rating 8 - Good. 338 out of 1570 reviews
Rating 6 - Okay. 130 out of 1570 reviews
Rating 4 - Poor. 66 out of 1570 reviews
Rating 2 - Terrible. 61 out of 1570 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Traveled with partner
Liked: Amenities
loved the corner view
Stayed 2 nights in Nov 2024

8/10 Good

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to the field museum....shops, restaurants nearby...loved the valet service
Stayed 2 nights in Nov 2024

10/10 Excellent

Masnaida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the hotel lobby is convenient and reasonably priced, particularly for breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our trip
Stayed 2 nights in Nov 2024

10/10 Excellent

Mirnes, Providence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and the whole process was super easy
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great South Loop Hotel
If you are thinking about visiting Solider Field, the Field Museum, or Shedd Aquarium, and want to be close. Book this hotel. Clean, friendly, comfortable, close. The pool is a big plus, too!
Stayed 2 nights in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great pricing and nice area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

DYESEBEL, south yarmouth

Liked: Property conditions & facilities
Awesome
Stayed 3 nights in Nov 2024

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Saki

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff was very nice and helpful. Property was clean. Downside the shower wasn’t clean and the chair in the room had big holes and looked really nasty. I had to put a towel over it to sit at the desk.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
It was clean and a great location for our sightseeing. The pool and hot tub were a highlight at the end of the day.
Stayed 1 night in Nov 2024

6/10 Okay

Bradley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Staff & service
The staff was amazing. The property just needs to be updated, especially the room that I was in (2810) The panel in the bathroom needed painting, and the carpet was pretty old.

10/10 Excellent

Jeffica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed. Will stay again!
Stayed 2 nights in Nov 2024

4/10 Poor

Abel

Business traveler, Traveled with family
Disliked: Amenities
I made my reservation for 2 beds and when arrive my surprise was don’t have 2 beds just one andI’m pay extra $19 dlls for security reservation
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Comfort
I needed a night to bridge a business function that would be a late night and an early next day at the office in the city. I wanted a relatively inexpensive but clean, safe and comfortable room. I got more than what i expected. Electronic key check in, THAT WORKED. Lovely, clean room. Friendly staff from the valet to the front desk staff. I will use this hotel again, definitely
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tyjuan

Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024