Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Sports facility
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • State Street
    1 min walk
  • Field Museum of Natural History
    12 min walk
  • Shedd Aquarium
    13 min walk
  • Chicago, IL (MDW-Midway Intl.)
    27 min drive

Room options

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1080 square feet (100 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Garden Inn Chicago Downtown South Loop is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 934 out of 1522 reviews" "
Rating 8 - Good. 335 out of 1522 reviews" "
Rating 6 - Okay. 127 out of 1522 reviews" "
Rating 4 - Poor. 66 out of 1522 reviews" "
Rating 2 - Terrible. 60 out of 1522 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qiaosen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 3 nights in Aug 2024

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better amenities for guest would be appreciated for the price they charged. Having said that… I would stay there again
Stayed 3 nights in Aug 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a comfortable hotel in a quiet area. It was a great place to relax. While it's relatively close to Grant Park and "the Bean" and it has a red line station close by, I wish I had opted for its North side sibling at the same price, because that's where I spent most of my sightseeing time. But if you are in the city for any other reason than the touristy stuff, then it's a great place at a great price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay here. Our floor had windows at both end of the hallways so you could see the lake and the other end, the city. The staff was very friendly and helpful. The pool was nice . Our room was clean and it had a microwave and fridge which was a plus. The bed was pretty comfy and the air conditioning worked well. I would definitely stay here again. Only thing I didn't care for was the valet parking was $69 but parking in Chicago is always expensive. I would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Danian, West New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed how close it was to the trains and buses. Great restaurants nearby. Staff was friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very responsive and friendly. Good location. We loved it!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great window-wall view! Almost wanted to stay in my room the entire time. Great neighborhood. Very safe and comfortable for extended walks.
Stayed 2 nights in Aug 2024

6/10 Okay

Lee

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Chelsea

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved the location and the hotel staff were very friendly. Lots of things within walking distance to do or the lyft drivers were able to get us where we needed to go. Couple things...one set of VERY SLOW elevators. There were times we waited over 5 minutes for the elevator. Secondly...our bathroom door was the weirdest thing. It was a flat plate and everytime we shut the door it would lock and took is 10 minutes to get out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Terrance

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. The location is very convenient and provides a beautiful view of the city and Lake Michigan. The facility was clean and inviting. The staff were very welcoming and helpful to our needs. The only issue that I came across were that one of towels in the bathroom had noticeable dirty stains on
Stayed 3 nights in Aug 2024

10/10 Excellent

Kaisheng

Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Stayed 2 nights in Jul 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Joel

Stayed 1 night in Jul 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Chicago... so you have some homeless folks rambling around. It is close to Trader Joe's and they have the cheapest bottle water in the city. It is close to the Field Museum and Aquarium, but it is a hike to do anything on the Loop.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of downtown Chicago, perfect view from my room. Will be there again
Stayed 1 night in Jul 2024

6/10 Okay

Yi Bo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Overall experience was good, location is nice walking distance to attractions. However they charged me $6 for 2 bottles of water on my credit card which we did not consume ($3 usd for a 500ml water bottle is insane, why on earth would we want to drink it?) I called them but the front desk put me on hold forever so I had to dispute it with my credit card company.
Stayed 3 nights in Jul 2024

2/10 Terrible

Shakariya

Stayed 2 nights in Jul 2024