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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Exterior
Reception
Breakfast, lunch and dinner served
Indoor pool
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
10 E Grand Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪4 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard King

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds City View

Premium bedding, down comforters, in-room safe, iron/ironing board

2 Queen Beds City View

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View

Premium bedding, down comforters, in-room safe, iron/ironing board

One King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Two Queens

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $123
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About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and a 24-hour front desk.
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Chicago Downtown/Magnificent Mile features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Chicago hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Hilton Garden Inn Chicago Downtown/Magnificent Mile is a smoke-free property.

Weber Grill - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 69 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Weber Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 23 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 69.00 per day(216 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1691 out of 3186 reviews
Rating 8 - Good. 752 out of 3186 reviews
Rating 6 - Okay. 384 out of 3186 reviews
Rating 4 - Poor. 176 out of 3186 reviews
Rating 2 - Terrible. 183 out of 3186 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Renzo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only issue I had was the oversized bed frame that was too big for the mattress and the sharp corners that I kept hitting my knees with. That’s a hazard
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Stayed 4 nights in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Counter agents were very welcoming. Rooms were clean. Location was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean modern and comfy beds . We could walk to Chicago Theatre and River Walk but subway was across the street which links to train to Midway. on site Weber restaurant had delicious breakfast and lots of other eating places around to choose from
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location. A
Stayed 1 night in Jan 2025

10/10 Excellent

ERIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Detroit Lions
Wonderful Christmas trip
Stayed 3 nights in Dec 2024

10/10 Excellent

Hermis Garces

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great Everything was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

6/10 Okay

Ronald

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Needs to have more staff and more perks than just location
Stayed 7 nights in Dec 2024

6/10 Okay

Keisha

Stayed 2 nights in Dec 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t clean the room we had to call and ask them too will not be back
Stayed 5 nights in Dec 2024

10/10 Excellent

Teressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Johnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the facility was in great shape and very helpful.
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Messy check in and noisy
Check-in was messy, could not find my reservation, for some random reason was given a room which was for someone else and was booked for a longer stay. Incidentals “initial charge” was for the longer stay (which was then corrected and dropped). When we got to the room we saw it was an accessible room and not the city view we booked and paid for so went downstairs to tell them about mistake and that we were ok moving if the room was booked by someone who actually needed it. They only corrected the stay of my reservation and said it was ok to stay in the room. Result was that after 11pm someone tried to enter our room and at 11:40pm we had the receptionist knock on door to check who was in the room bec it was double booked!!! He said ok and nothing else happened but the whole experience felt very messy compared to other times we had visited. Also, extremely noisy. Guests have no respect if others are sleeping and there was a lot yelling in the hallways very late hours (3-4:00am) Looking for another hotel next time.
Stayed 3 nights in Dec 2024

4/10 Poor

Melanie

Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
Homeless haven
Homeless people allowed to roam freely around the lobby. Begging people for money. I caught a man going through a guests luggage. Later that evening the same man was sleeping on a couch in the lobby. Very few outlets worked in our room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 6 nights in Dec 2024

10/10 Excellent

Anna

Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Clean and spacious rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Dec 2024

8/10 Good

Rosa

Stayed 4 nights in Dec 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

2/10 Terrible

George

Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Business traveler
Disliked: Amenities
It’s perfect location
Stayed 1 night in Jan 2025