Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Exterior
Reception
Breakfast, lunch and dinner served
Indoor pool
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
10 E Grand Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪4 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

Standard King

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds City View

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

One King Bed, City View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Two Queens

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and a 24-hour front desk.
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Chicago Downtown/Magnificent Mile features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Chicago hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Hilton Garden Inn Chicago Downtown/Magnificent Mile is a smoke-free property.

Weber Grill - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 69 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Weber Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 23 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 69.00 per day(216 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1747 out of 3270 reviews
Rating 8 - Good. 769 out of 3270 reviews
Rating 6 - Okay. 391 out of 3270 reviews
Rating 4 - Poor. 176 out of 3270 reviews
Rating 2 - Terrible. 187 out of 3270 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

JILLIAN

Stayed 3 nights in Jan 2025

10/10 Excellent

savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and perfect location to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Sarah

Stayed 1 night in Jan 2025

8/10 Good

Sharon

We were surprised that everything closed at 10pm!
Stayed 1 night in Jan 2025

2/10 Terrible

Rolando G, Hialeah

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy between room and transportation
Stayed 3 nights in Jan 2025

4/10 Poor

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were amazing, helpful and kind. Our room was clean and quiet, but EVERYTHING was broken!! First the heat, then the bathtub, then the sink completely broke and we had to turn it on and off manually from the pipes beneath! I am disabled (literally had a HANDICAPPED ROOM) switching rooms was not an option for me. The (completely unhelpful and coldly corporate) supervisor "offering to help me move" does not help me pack my belongings when I have fibromyalgia, making it very difficult! I am not going to have strangers touching my belongings so I can pack up all my stuff and move rooms, when it is their fault the room is in such bad condition! I was told that's the only way I would have gotten compensation but why should I forced to be inconvenienced for being inconvenienced?? They should have compensated me for the multiple inconveniences, period. Shout out to the hardworking engineer who did the best he could in a severely broken down room. The supervisor and all the higher ups were dismissive, rude and not helpful at all. This is a multi-billion dollar company, they could've comped me for ONE $100 night. Wish I could say I would return but it's a gamble with this place for sure.
Stayed 1 night in Jan 2025

6/10 Okay

Katherine

Stayed 2 nights in Jan 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
I love their beds. While I visited, the pool was out of order, some of us look for a hotel where we can swim and use hot tub.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was good we got to check in a little early. Rooms were nice, beds comfortable, self service snack and drink open 24/7 was great. They had Tylenol and ibuprofen available as well as other essential needs. We used the gym and it had everything we needed for a quick workout.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Excellent
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities, room comfort

Decent hotel for the price

Staff was friendly and our stay was fine. The bathroom floor did not appear to be clean around the toilet. The room was spacious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Latravain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ailsa

Liked: Staff & service, property conditions & facilities
The carpet did not look dirty but my slipper socks were black after 2 nights of wearing them.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 4 nights in Jan 2025

10/10 Excellent

Camille

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Jan 2025

8/10 Good

Lois

Room was clean. The front of the bathroom sink cabinet panel needed to be cleaned.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, everything is with in walking distance, Weber Grill is A must try for dining👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable. The blackout curtains were great. We were able to get a room with a tub. Handy pub/restaurant in St building. Right off red line.
Stayed 3 nights in Jan 2025

2/10 Terrible

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, but it's almost impossible to contact the front desk. If you want to check in or check out even an hour early/late, it is a $75 each time. Walkable location to everything. But, be aware of the loud city noise. There was an ambulance and cop sirens every few minutes all night/day.
Stayed 3 nights in Jan 2025

8/10 Good

Pejay, Humphrey

Stayed 1 night in Jan 2025

2/10 Terrible

Emad

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unhelpful rude front desk personal
Stayed 4 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value, clean hotel, even the pool. Everyone from check in to check out was friendly and polite. Would stay again for sure.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2025