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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Exterior
Reception
Bar (on property)
Breakfast, lunch and dinner served
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
10 E Grand Ave, Chicago, IL, 60611
  • State Street
    1 min walk
  • Michigan Avenue
    4 min walk
  • Chicago Riverwalk
    8 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

View all photos for Standard King

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds City View

Premium bedding, down comforters, in-room safe, iron/ironing board

2 Queen Beds City View

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View

Premium bedding, down comforters, in-room safe, iron/ironing board

One King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Two Queens

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

River Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3556)
The price is $196
per night
$230 total
includes taxes & fees
Dec 6 - Dec 7
River Hotel

About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and a 24-hour front desk.
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Chicago Downtown/Magnificent Mile features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Chicago hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Hilton Garden Inn Chicago Downtown/Magnificent Mile is a smoke-free property.

Weber Grill - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 69 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Weber Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 23 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 69.00 per day(216 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1321 out of 2626 reviews" "
Rating 8 - Good. 646 out of 2626 reviews" "
Rating 6 - Okay. 339 out of 2626 reviews" "
Rating 4 - Poor. 164 out of 2626 reviews" "
Rating 2 - Terrible. 156 out of 2626 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness
The location was great room clean I like that the TV had my name as a welcome. I like that a lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance to pier
Stayed 1 night in Aug 2024

10/10 Excellent

darren

Stayed 1 night in Aug 2024

10/10 Excellent

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to get a nice warm welcome and get an early check in.. very clean room.. Weber grill is a restaurant attached to the building.. very affordable and excellent customer service.
Stayed 1 night in Aug 2024

8/10 Good

Trudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was warm. Air Conditioner settings were limited.
Stayed 2 nights in Aug 2024

6/10 Okay

Shelly

Traveled with family
Disliked: Amenities
Staff not the courteous
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other properties downtown, and I have to say that I will be returning to the Hilton Garden Inn from now on.It is so close to great restaurants and shopping. It is easy to get to Michigan Avenue, where you can hop on a bus to go to other places. I reserved a month ahead, and I feel that I got a great deal on the rate. Best of all, the floors are high enough that you will get a beautiful view of the city (I don't know how, but somehow, after the lobby, the elevator goes express up to the 12th floor. We were on the 17th floor). Love Chicago night lights.
Stayed 2 nights in Aug 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the security measures that were taken at the property. The facilities were clean and the shower had good pressure. I did not think the room size was adequate given the price. The bed frames are too big for the room and posed a hazard. I have bruises from hitting it multiple times as does the rest of my family. I liked that the property is moving away from single use plastic with the refillable shampoo, soap, etc. but the toilet paper was awful and you can hear everything that happens in your neighbors room through the bathroom vent. In addition, the road noise was very loud even though we were on the 16th floor. All in all, it was clean and safe but not the luxury hotel I thought I was getting when I made my reservations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. The hotel was in a good location within walking distance to the Navy pier, Millennium park and tons of good restaurants. Parking was very convenient due to the parking structure being adjacent to the hotel. We were there for a baseball game at Wrigley field, which worked out perfect because right next door to the hotel was the cta (meteo train). The room was nice and clean. Im real funny about hotel bathrooms and I give the bathroom a 10 because it was updated, clean and spotless!!!! The bed was kind of hard but over all I still had a good stay and slept good!
Stayed 2 nights in Aug 2024

6/10 Okay

DEBORAH

Traveled with family
It was in a great location, walkable to attractions and easy access to the subway. The room was fine. Nothing special. The front desk staff seemed stressed out both times I interacted with them. Less than what I was expecting for a Hilton.
Stayed 2 nights in Aug 2024

10/10 Excellent

susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent check in. fast and two room were available as requested. great lobby as a meeting place. excellent location!
Stayed 2 nights in Aug 2024

2/10 Terrible

samruddhi

Disliked: Cleanliness, staff & service, property conditions & facilities
It was one of the most pathetic hotel ever.
Stayed 3 nights in Aug 2024

8/10 Good

Susie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious however lights and thermostat are on sensor so couldn’t keep temperature of the room at a certain temperature or keep lights on. Gym was well equipped. Great location. We had problems with the room cards/key and needed to get it reprogrammed 3 times in 4 nights
Stayed 4 nights in Aug 2024

10/10 Excellent

Andriza

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed and satisfied staying at this hotel. And I will recommend it to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony G

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to the Riverwalk and train.
Stayed 4 nights in Aug 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
Great location. Good price. Spotty hot water in shower but didn't hear anyone else complain so may have been problem with just the plumbing in room.
Stayed 3 nights in Aug 2024

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed for our time in Chicago! Just a couple of weird room things: 1) the fridge was so cold it froze our water and there was no setting to change it 2) the bathroom light had a mind of its own. It would turn on in the middle of the night and turned off twice while showering
Stayed 5 nights in Aug 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Morning front desk staff didn’t have a clue very poorly trained in hospitality; when I finally got to my room, there was a huge trash bag sitting outside the door. I happened to see the front desk staff to ask him to remove it and he asked if it belonged to be (mind you literally just checked in after having the most miserable check in process ever) he removed the bag. I got to the room bathroom towels were stained hair was in the shower and towels; housekeeping was unprofessional. When I had questions about my bill the morning manager was very rude put me on hold and never came back to the line. If you’re seeking a great location then this hotel is good; but that’s where the pros end. I won’t be returning.
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel itself is fine. Checking in was a nightmare. The attendant seemed to not know what he was doing while two others stood idly by laughing and disconnected to their job or the image they were giving. I ended up getting a different room set up from what was promised. Checking out was easy and THAT attendant was courteous and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Harden Inn
Excellent location, and really nice rooms
Stayed 2 nights in Aug 2024

8/10 Good

Tai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed everything for the most part. Was a little upset when leaving and the parking lot fee was double. When we checked in, the employee stated a price. Come to find out that it was double. I spoke with someone at the front desk and even spoke to a manager. They were very rude about it and said that there was nothing they could do. I was disappointed because of not being given the correct rate upon check in.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anna

Liked: Staff & service
Disliked: Cleanliness
Doors slamming all night long
Stayed 1 night in Aug 2024