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Hilton Garden Inn St. Charles

3.0 star property

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Photo gallery for Hilton Garden Inn St. Charles

Lobby
Suite, 1 King Bed | Living area | Flat-screen TV
Courtyard
Room, 1 King Bed with Sofa bed | Living area | Flat-screen TV
Two double beds | Premium bedding, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
4070 East Main Street, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪16 min walk‬
  • Arcada Theater
    ‪6 min drive‬
  • Kane County Fairgrounds
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪46 min drive‬

Room options

View all photos for Acceessible one king bed room

Acceessible one king bed room | Premium bedding, in-room safe, iron/ironing board

Acceessible one king bed room

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Two double beds

Two double beds | Premium bedding, in-room safe, iron/ironing board

Two double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | Flat-screen TV

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed

One king bed | Premium bedding, in-room safe, iron/ironing board

One king bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (518)
The price is $101
per night
$116 total
includes taxes & fees
Apr 15 - Apr 16
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About this property

Hilton Garden Inn St. Charles

3-star St. Charles hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn St. Charles offers 120 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn St. Charles features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 4295 square feet (399 square meters) include conference space. This St. Charles hotel also offers a terrace, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Continental breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 14.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4,295 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 8.00 to 14.50 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel St. Charles
Hilton Garden Inn St. Charles
St. Charles Hilton Garden Inn
Hilton Garden Inn St. Charles Hotel
Hilton St Charles St Charles
Hilton Garden Inn St. Charles Hotel
Hilton Garden Inn St. Charles St. Charles
Hilton Garden Inn St. Charles Hotel St. Charles

Hilton Garden Inn St. Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 720 reviews
Rating 8 - Good. 205 out of 720 reviews
Rating 6 - Okay. 68 out of 720 reviews
Rating 4 - Poor. 33 out of 720 reviews
Rating 2 - Terrible. 21 out of 720 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Dec 2024

6/10 Okay

Timothy R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice but they charged for breakfast which was awful. I have had many complimentary breakfast at other hotels that were far superior.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tv box was mounted to the back of the tv so couldn’t change channels without holding the remote behind the tv. Good value otherwise.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mold in grout line of shower. Otherwise the room was clean, updated, spacious. Staff was very friendly and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Nadja

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Lara

Stayed 2 nights in Dec 2024

10/10 Excellent

Verina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. A touch of luxury.
I was highly impressed with the room - it was beautiful and felt a bit luxurious. Very clean and beautifully appointed. I’d stay here again in a heartbeat.
Stayed 1 night in Nov 2024

2/10 Terrible

renee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lazy and rude esp Sarah they just want to sit on their phones and not work … they put a extra charge for 41 dollars on my account and no one can explain anything I called them afternoon showed up on my statement and they are clueless and RUDE dogs everywhere… hair everywhere disgusting
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time booking rooms for my family of 5 while visiting family in town. The two rooms were next to each other. (Perfect) The rooms were clean up to date and welcoming. Had all the amenities I needed for my family. The staff is super friendly. This second great experience will have me booking here in the future for all my visits in the future. Thank you for making our holiday easy and welcoming.
Stayed 1 night in Nov 2024

8/10 Good

Tami

Stayed 1 night in Nov 2024

8/10 Good

Natali

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Last minute reservation. Front desk room selection for us was perfect. Ground floor with outdoor courtyard access and building exit so we could easily take our dog for walks. Unfortunately all around the surrounding grassy areas had garbage scattered; looks like it came from Arbuda Dham based on the food garbage I walked around. Room was spacious. Beds were soft for my preference. My son went to the pool. He said it was a little small yet water was lukewarm. Overall, a great set up for dogs and a good value that is about a 7 minute drive to downtown St. Charles.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and quiet business trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer Guadalupe

Stayed 2 nights in Oct 2024

10/10 Excellent

Sinclair, San Jose

Traveled with family
Liked: Amenities
Check on was a bit chaotic but overall a great little hotel
Stayed 2 nights in Oct 2024

4/10 Poor

Amy

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel. The surrounding area is nice. Essy access to shopping and dining options are many.
Stayed 2 nights in Oct 2024

6/10 Okay

Vianey

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The stay at this hotel was underwhelming. Our room had shampoo and conditioner installed in the bathroom, but both were empty. The room is advertised with having a jacuzzi. But it doesn’t come with one. Just a bath tub. I also asked for a crib, because they advertise they offer some. And was given a pack and play that is way too low for a newborn to go in. When I brouhht this up to the staff they looked at me like I was crazy. And lastly, as delicious as breakfast is. The ladies serving it are very rude and seemed like they just cared to get a tip. Will definitely be saving myself some money next time and staying in any other hotel in the area.
Stayed 2 nights in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in a good location near restaurants, lots of parking, complimentary waters.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a pleasant stay
The place was immaculately clean. The staff was professional and friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Thad, Saint Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 5 nights in Aug 2024

10/10 Excellent

Marilynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, friendly staff
Stayed 2 nights in Jul 2024