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Hilton Rosemont Chicago O'Hare

3.5 star property

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Photo gallery for Hilton Rosemont Chicago O'Hare

Lobby
Lobby
Exterior
1 King Bed – Junior Suite – Mobility/Hearing Accessible w/ Bathtub | Street view
Cafe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5550 N River Rd, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Rosemont Theatre
    ‪8 min walk‬
  • Fashion Outlets of Chicago
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Room

Room | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Room

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds

8.4 out of 10
Very good
(24 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed - Junior Suite

37-inch LCD TV with cable channels, TV, pay movies

1 King Bed - Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, down comforters, in-room safe, desk

Room

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, Corner

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed - One Bedroom Suite - Mobility/Hearing Accessible w/ Bathtub

1 bedroom, down comforters, in-room safe, desk

1 King Bed - One Bedroom Suite - Mobility/Hearing Accessible w/ Bathtub

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds – Mobility/Hearing Accessible w/ Bathtub

1 bedroom, down comforters, in-room safe, desk

2 Double Beds – Mobility/Hearing Accessible w/ Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed - One Bedroom Suite - Hearing Accessible

1 bedroom, down comforters, in-room safe, desk

1 King Bed - One Bedroom Suite - Hearing Accessible

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed – Deluxe Room - Hearing Accessible

1 bedroom, down comforters, in-room safe, desk

1 King Bed – Deluxe Room - Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed – Junior Suite – Mobility/Hearing Accessible w/ Bathtub

1 bedroom, down comforters, in-room safe, desk

1 King Bed – Junior Suite – Mobility/Hearing Accessible w/ Bathtub

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Chicago O'Hare Rosemont

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1109)
$209 nightly
The price is $209 total
includes taxes & fees
Embassy Suites by Hilton Chicago O'Hare Rosemont

About this property

Hilton Rosemont Chicago O'Hare

Rosemont hotel connected to the convention center, steps from Donald E. Stephens Convention Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton Rosemont Chicago O'Hare offers 300 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Rosemont Chicago O'Hare features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 21496 square feet (1997 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. An area shuttle within 5 mi and a roundtrip airport shuttle at scheduled times are complimentary for guests. Parking is available onsite for a surcharge.

Hilton Rosemont Chicago O'Hare is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Liberty Tavern - This restaurant serves breakfast and lunch.
Liberty Tavern Lounge - This bar serves lunch and dinner. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Liberty Tavern
  • Liberty Tavern Lounge
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 29 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Rosemont Chicago O'Hare
Hilton Rosemont Chicago O'Hare
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hilton Rosemont Chicago O'Hare Hotel
Hilton Chicago O'Hare Hotel
Hilton Chicago O'Hare
Hilton Rosemont Chicago O'Hare Hotel
Hilton Rosemont Chicago O'Hare Rosemont
Hilton Rosemont Chicago O'Hare Hotel Rosemont

Hilton Rosemont Chicago O'Hare Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 563 out of 1006 reviews
Rating 8 - Good. 230 out of 1006 reviews
Rating 6 - Okay. 109 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ivonne

Liked: Amenities
There were empty bottles left next to the counter. Some the draws of the counter were broken and some of the outlets didn’t work
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucja, Overland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Liked: Staff & service

Decent

Dated hotel, but friendly staff. The hotel rooms can definitely use some TLC (worn carpet, wallpaper coming down in areas). The bed was comfortable, but the thermostat was not working and the TV kept on having issues. Decent enough, but would not stay again.
Wallpaper
TV issues
Stayed 3 nights in Mar 2025

6/10 Okay

Ewelina

Business traveler, Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Angela, Lapeer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and the staff was very nice
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location and convince of the shuttle service. I didn't like that i got in early and asked an associate to let me know when a room would be available (I waited in the lounge) and he told me nothing would be available to noon, that I just got to come up to the desk at noon and was not helpful about it and it felt like he did not want to be helpful at all. After traveling that was the last thing I expected, especially for my first time at a Hilton Hotel. I wated in the lobby for a couple hours before I noticed others going to the desk and getting rooms early. I was erked by this as I was told absolutely nothing would be available till noon. I went up and thankfully met Bouchiab. He was so kind and could tell I had a rough journey. He found a room for me and was so poliet. Bouchiab definitely made the experience a better one with kindness and willingness to help me. If it wasn't for Bouchiab my first time experience would of been irritating and not make me want to come back. No matter how nice a hotel is service is just as important. I am so thankful again for Bouchiab and it was nice to see him this morning before I left. :)
Stayed 1 night in Mar 2025

8/10 Good

Stephanie Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Malgorzata

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay,we love it be back soon
Stayed 1 night in Mar 2025

10/10 Excellent

Marianna

Liked: Cleanliness, property conditions & facilities
Clean and fresh
Stayed 2 nights in Mar 2025

6/10 Okay

MAYRA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I just considered very expensive the hotel parking lot. $37 per night. Just too overpriced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giovanna

Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Zachary

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

HERB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing

Valentine date it was amazing clean worth the little trip we took
Stayed 1 night in Feb 2025

10/10 Excellent

Min Gu

Stayed 3 nights in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charla

Stayed 1 night in Dec 2024

4/10 Poor

Cameron

Traveled with partner
Disliked: Cleanliness, amenities
I didn’t like that the parking wasn’t included in the pricing of the stay even though I specifically placed that as an option I also didn’t like that I couldn’t order food and have it delivered to my door but it was understandable I guess due to safety I didn’t like that I had to leave my license with them in order to get a cart to take my things back and forth to the room service wise if it wasn’t in the morning you can tell it was poor it felt as though I was being watched by management just weird all around experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Amit

Stayed 1 night in Jan 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lenny

Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Jan 2025

6/10 Okay

Karla

Liked: Cleanliness, staff & service
When i arrived the no heat on cold weather. They had to turn the heat after sunset thats what i was told. They did gave me a personal heater for. The mean time
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

"Reservations are not guaranteed"... excuse me?

I booked this room in September 2024 and upon checking in at 1:30 p.m. on check in day, I was not given the room I booked for our family of 4; two double beds. Instead, I was assigned a handicapped room with one king bed, and a crappy roll away bed. We were there for a gymnastics competition and every one of the other parents we traveled and booked at the same time with got the double beds, but we did not. The explanation given was that reservations are not guaranteed; ironic? On top of this, our room was a sauna, we set our room to 64 degrees because it was so hot; our daughter took a cold shower to cool down and we could not hang out in our room without sweating. To top it all off, my husband and I had the worst night sleep with our youngest sleeping with us and 4 extremely flat pillows for our family. Simply put, this was the absolute worst hotel stay of my life and I am extremely disappointed that we were treated so poorly. I should be refunded entirely for our stay, not the $50 given for "inconvenience". So if you are traveling here on a "busy convention weekend", regardless of your reservation, you could get screwed like we did.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025