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Holiday Inn Aurora North - Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Aurora North - Naperville by IHG

Exterior
Exterior
Pool
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
2424 Sullivan Rd, Aurora, IL, 60506
  • Aurora University
    ‪7 min drive‬
  • Paramount Theater
    ‪9 min drive‬
  • Hollywood Casino Aurora
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Aurora - Naperville by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (999)
$138 nightly
The price is $138 total
includes taxes & fees
Holiday Inn Express & Suites Aurora - Naperville by IHG

About this property

Holiday Inn Aurora North - Naperville by IHG

3-star Aurora hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Aurora North - Naperville by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 1991 square feet (185 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Aurora North - Naperville by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,991 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aurora Holiday Inn
Holiday Inn Aurora
Holiday Inn Hotel Aurora
Holiday Inn Aurora North Naperville Hotel
Holiday Inn Naperville Hotel
Holiday Inn Aurora North Naperville
Inn Aurora Naperville Hotel

Holiday Inn Aurora North - Naperville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 748 reviews
Rating 8 - Good. 217 out of 748 reviews
Rating 6 - Okay. 120 out of 748 reviews
Rating 4 - Poor. 57 out of 748 reviews
Rating 2 - Terrible. 50 out of 748 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Aaron

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Water leaking from ceiling of the shower
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet and service very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Kaitlynn

Stayed 2 nights in Jan 2025

2/10 Terrible

Jeff

Disliked: Property conditions & facilities, room comfort

Misrepresentation and total disappointment

When I booked the hotel I booked a king bed in a room with a bathtub. At check in I was told there was a bathtub in our room. There was not. When I called the front desk, they said only the rooms with 2 queen beds had a tub. They did nothing to accommodate us, offer any solution or anything. That is poor customer service not to mention misrepresentation by my reservation on Hotels.com
Stayed 1 night in Feb 2025

10/10 Excellent

tracy

Stayed 2 nights in Jan 2025

8/10 Good

Cary

Stayed 1 night in Jan 2025

6/10 Okay

john

Stayed 1 night in Dec 2024

4/10 Poor

raj

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
I paid for breakfast for my daughter and I . after talking to chef, everything was cooked for breakfast has cross contamination w pork. and We do not pork.
Stayed 1 night in Jan 2025

10/10 Excellent

Kattie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lindsey

Traveled with family
Liked: Staff & service
Not well maintainted, dated, dining area was blacked off for use. Beds weren’t great.
Stayed 1 night in Jan 2025

6/10 Okay

Kailey

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was awesome, rooms not so much. Our room came with a broken tv and no pressure in the sink. Also don’t pay for breakfast, we went down at around 7:30 am and there was barely any food left
Stayed 2 nights in Jan 2025

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities
My stay was okay. Room was okay, pretty clean, bed was okay. Worst part was checking out and needed to head to the airport. Myself & 3 others waited in the lobby for 10-15 min, and no one came. I left the card keys & a note at the desk and left.
Stayed 4 nights in Oct 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Online said breakfast started at 6am but started at 7am. Wasn’t able to get the breakfast I paid extra for because my event started at 7am. HDMI port didn’t work on tv had to figure out how to change ports.
Stayed 2 nights in Dec 2024

4/10 Poor

Kannan

Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Stayed 2 nights in Dec 2024

10/10 Excellent

Auri

Stayed 2 nights in Nov 2024

8/10 Good

Duane

Stayed 1 night in Dec 2024

2/10 Terrible

tiffany

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

Checked in like normal, I was in town for my company holiday party so I went to it and did not come back to the hotel till about 1:30am, when we walked in no one was at the desk, we went to our room and the keys we were given on arrival did not work. I went back downstairs and waited there for about 10 mins yelling hello hoping someone would help. I looked all around and no one was around. I went back up and got my friend and she also came down to look around with me and yell. Eventually we when behind the counter and saw a note with my name that said I never checked in when that was wrong. 30 mins later someone just walks down and we were upset it’s past 2am and we can’t get into the room we paid for. Someone finally comes down and acts like she wasn’t missing for an hour. And starts blaming me that I never paid a deposit that I never checked and that’s why they don’t work. Also asked me why I never called that I was going to check in late? We were already checked in why would I need to tell you? She has also lied saying she had just been down there when that was false. She tried to tell me I had been staying in that room for 4 days when I had checked in today. It was ridiculous experience and felt unsafe and will be reaching out to managements.
Stayed 1 night in Dec 2024

10/10 Excellent

Dune

Stayed 1 night in Dec 2024