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Holiday Inn Aurora North - Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Aurora North - Naperville by IHG

Exterior
Exterior
Breakfast and dinner served, American cuisine
Meeting facility
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
$110
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
2424 Sullivan Rd, Aurora, IL, 60506
  • Aurora University
    ‪7 min drive‬
  • Hollywood Casino Aurora
    ‪10 min drive‬
  • Paramount Theater
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Aurora North - Naperville by IHG

3-star Aurora hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Aurora North - Naperville by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 1991 square feet (185 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Aurora North - Naperville by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,991 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aurora Holiday Inn
Holiday Inn Aurora
Holiday Inn Hotel Aurora
Holiday Inn Aurora North Naperville Hotel
Holiday Inn Naperville Hotel
Holiday Inn Aurora North Naperville
Inn Aurora Naperville Hotel

Holiday Inn Aurora North - Naperville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 783 reviews
Rating 8 - Good. 223 out of 783 reviews
Rating 6 - Okay. 128 out of 783 reviews
Rating 4 - Poor. 63 out of 783 reviews
Rating 2 - Terrible. 51 out of 783 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mondo

Liked: Staff & service
Disliked: Cleanliness, amenities
I can hear other people next to my room specially when there fighting during 3am. Dirty bathroom and didnt have bathroom towels for showering. Oh and bar wasn't open
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Cleanliness
Every thing was good
Stayed 4 nights in May 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked in late after long flight. Door was unlocked, huge bug crawling in bathroom/shower. Drape/blind damaged/didn't close at all to block morning light. Asked for different room, non available,
Stayed 1 night in May 2025

10/10 Excellent

Bahtiyar, Agawam

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Swaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Missing Front Desk Clerk

Check in was great however checkout was challenging. During breakfast the front desk clerk is no where to be found for over 20 minutes.
Stayed 1 night in Apr 2025

2/10 Terrible

Thrideep, Khopoli

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The facility is in a very bad condition. I had to cancel two nights out of the three-night stay booked. They agreed to a refund for two nights. But their GM refused a refund even after I offered to show him proof of their cancellation confirmation. Complained with IHG. But no result.
Stayed 3 nights in Mar 2025

6/10 Okay

Suzanne

Liked: Amenities
I arrived at 430 pm. Room wasn’t ready. Had ADA room. Desk man offered option of me using another room to change until ADA room was ready. Tim made sure 4 maids were sent to complete the cleanup. 15 mins I was in room. Desk man offered me soda and chair during my wait. Very kind. Hotel needs updates. Carpet is old and has holes. Walls need painting. Elevator needs updating.
Stayed 2 nights in May 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute overnighter

My husband and I stayed the night for our daughter's softball game. Booked last minute and was very pleased. Front desk staff were friendly. Our room was very clean. The breakfast is worth paying for the update. If her team plays there again, we will look to stay here. Several places to eat
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

4/10 Poor

Michael

Traveled with family
Disliked: Property conditions & facilities
The location is perfect for where I need to be right off the interstate but the water pressure in the shower was very poor. I feel bottled water should be part of the deal not two dollars to get a drink of water.
Stayed 1 night in Apr 2025

6/10 Okay

Billie Jo

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Sometimes we all have bad days!

Checked in at 3, left for about an hour. Returned, went to my room, it was not cleaned. The bed was not made. Went to front desk, was changed to another room. Then had issues with the TV, which when I tried to call from the hotel to the front desk, my phone was not working. I never have any issues at this hotel, I've stayed many times. This was a first, just a little disappointed. However, front desk has excellent customer service!
Stayed 1 night in Apr 2025

6/10 Okay

Alyssa

Traveled with partner
Disliked: Property conditions & facilities
Just kind of eh. It was fine. Not great. Not terrible. Kind of describes the whole experience….
Stayed 4 nights in Apr 2025

6/10 Okay

Bonnie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Adequate

Pros Check-in was easy and people were pleasant and helpful Easy access from the road There was coffee & cookies in the lobby Cons No vending machines Breakfast cost extra coffee maker in room didn’t work No USB ports in room Bed is hard/uncomfortable No good channels on TV Carpet shows wear
Stayed 3 nights in Apr 2025

10/10 Excellent

stephon

Stayed 1 night in Mar 2025

8/10 Good

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Holiday Inn Aurora Comments

The room was nice and comfortable. However, their website stated they had a bar and restaurant, but they did not. They only served breakfast and not dinner. The front desk person said they knew the website was incorrect
Stayed 3 nights in Mar 2025

8/10 Good

Mickey

No
Stayed 3 nights in Mar 2025

10/10 Excellent

Evelin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great service and the lady at the desk was the greatest think her name might of been Jackie but she was grrat
Stayed 2 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Valishia

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimee

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Jeanne

Traveled with family
Disliked: Staff & service, property conditions & facilities
Door knob was broken in the bathroom. Staff was annoying, asking us to complete surveys several times. They even interrupted our breakfast and asked if we could filled out the survey now. The cook in the kitchen was on a personal call during our breakfast and the lobby staff were dressed in sloppy clothes.
Stayed 1 night in Feb 2025