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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Lobby
Indoor wedding
Meeting facility
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Millennium Park
    ‪16 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Chicago Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chicago Skyline View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.4 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

3-star hotel in Downtown Chicago
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and wireless Internet access is complimentary. Holiday Inn Chicago Dwtn - The Mart by IHG features an indoor pool and a 24-hour fitness center. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2022.

Holiday Inn Chicago Dwtn - The Mart by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Riverbend - Onsite restaurant.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Greek, Japanese, Korean, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 61 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1096 out of 1725 reviews
Rating 8 - Good. 350 out of 1725 reviews
Rating 6 - Okay. 142 out of 1725 reviews
Rating 4 - Poor. 67 out of 1725 reviews
Rating 2 - Terrible. 70 out of 1725 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara Vanden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym has dumbbells up to 50 pounds and plenty of room. Three treadmills, two ellipticals, and two bikes. Also one of those weird adjustable cable machines that literally no one likes.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Chicago. Great location-easy to navigate and close to so many great things.
Stayed 4 nights in Apr 2025

10/10 Excellent

Viviana

Stayed 1 night in Apr 2025

10/10 Excellent

Rickiyah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Salvador

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, easy to find help. There was a certain staff member named Juan who worked in the dining area. He was amazing in every which way, made us feel at home.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jazzmine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice views of the city
Stayed 2 nights in Mar 2025

4/10 Poor

Dogen

Liked: Staff & service
Disliked: Property conditions & facilities
Heater was very noisy at night
Stayed 3 nights in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Narim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel in an swanky building! Great views indeed! One major gripe i have is how "remote" this hotel is. It might not be a big difference for ppl who are constantly taking cabs or cars, but the brown line subway near the hotel is not the best option for tourists, surprisingly. Whenever i try to go anywhere google map recommended me to walk 11mins to green, red line or blue line. I kept wondering why it overlooks the brown line completely...and few times I ingnored the google map and insisted to take brown line and found out why the maps kept me away from the brown line - it is too infrequent and it goes to mostly unimportant stops (in tourist POV) So consider that Merchandise Mart brown line stop is pretty much obsolete for tourists, although it must be integral for the locals. Generally speaking, if you are first timer and do not want to spend too much money on cabs/uber, stay away from this area stay somewhere EAST OF CLARK STREET. The subway is just more active in that area and gives more viable options for tourist spots. This hotel right here has great space in the rooms and offers great views (even the cafeteria area has incredible views as it is on the 15th floor) but is requires a lot of walking. You even have to take two elevators. One from the ground to 15th floor lobby! And walk 200 feet to another area of elevators to go up to the rooms. Other than so much walking involved, It is a great hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuridia

Stayed 2 nights in Apr 2025

10/10 Excellent

Susie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and helpful. It is a beautiful building is conveniently located by restaurants and has a wonderful view of the river.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend (4/11/25) the hotel was busy with a wedding, soccer game and concert guest and still was a very pleasant stay. Rooms were quiet and allowed us to get great rest. We wish we would’ve been able to use the pool which had great water temperature but we were too busy! Parking was easy, price was as stated on the website and Ubers were easy pick ups and drop offs. We had dinner and drinks at the lobby bar and everything was very good. We had to go bagels and coffee at Riverside and also was quick and easy and loved that it was 24/7. It was a great stay, and would book here again!
Stayed 2 nights in Apr 2025

8/10 Good

THELESIA E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicago get away

Couple get away. We enjoyed our stay. Very beautiful views from room. Staff was very helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Divya

Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area very close to the river walk Beautiful area
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff checking us in were very welcome. 10/10s. Would visit again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
I like this place but recently I could barely take a shower as the water temp max was so cold
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Arsh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking facility is little difficult and it is bit expensive
Stayed 5 nights in Apr 2025

10/10 Excellent

jessica

Stayed 5 nights in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Sukhbir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025