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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
1 bedroom, desk, blackout drapes, soundproofing
Property amenity
Bar (on property)
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    ‪14 min walk‬
  • Crystal Lake Park
    ‪6 min drive‬
  • Main Beach
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(4 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (1001)
$138 nightly
The price is $138 total
includes taxes & fees
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About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3-star Crystal Lake hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 21869 square feet (2032 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mashauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well kept and near restaurants and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and are always happy to be there. Staff is wonderful and rooms are always clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

I stayed here to weekends in a row and liked both experiences
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with an amazing value.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here for a family event that required me to make last minute arrangements. I had to go to McHenry and Crystal Lake. The location of the hotel worked well. I was also i.pressed that housekeeping came each day
Stayed 3 nights in Feb 2025

6/10 Okay

Bryan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mashauna

Stayed 1 night in Feb 2025

10/10 Excellent

Mitali, North Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at this place!
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, Elgin

Traveled with partner
Loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love pool
Stayed 1 night in Feb 2025

10/10 Excellent

Jacquelyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall it was a convenient area to stay there was a water leak in the main lobby area that was not being addressed but I’m sure someone was trying to figure it out The elevator also had an issue we ended up taking the stairs from the forth floor ;)
Stayed 1 night in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marytherese

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Darci

Stayed 2 nights in Feb 2025

8/10 Good

Kenneth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conference center was spectacular for the Lions Club Steak Fry!
Stayed 1 night in Feb 2025

2/10 Terrible

daniel

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

6/10 Okay

Mike

Decent place for the cost. Entire facility needs an update for sure. Facility is clean with a nice breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

ahmad

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told me including breakfast but it did not.. the bed smells bad
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Staff & service, room comfort

Overall happy with the hotel

The hotel was nice. The whole 1st floor smelled like chlorine due to the rooms over looking the pool. They moved us up to the 6th floor, which turned out good. The only down side was the cleaning service knocked on the doors at 8:30am to 9am on the 6th floor. Not a relaxing morning.
Stayed 1 night in Jan 2025