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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Bar (on property)
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
1 bedroom, desk, blackout drapes, soundproofing
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Laundry
  • 24/7 front desk
$121
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    ‪14 min walk‬
  • Crystal Lake Park
    ‪6 min drive‬
  • Crystal Lake City Hall
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
Country Inn & Suites by Radisson, Crystal Lake, IL

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3-star Crystal Lake hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 21869 square feet (2032 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean property, great caring staff. Wonderful stsy
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to where we need to get to very good location.
Stayed 1 night in May 2025

8/10 Good

Maribel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and staff were great. The only con I have is that I received a house keeping knock on my door before 9 am and I did not appreciate that. Check out is at 11 am I would think house keeping would and should go after checkout. I’ve never experienced that at any stay.
Stayed 1 night in May 2025

10/10 Excellent

Thomas, University City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast check in and great location
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay there again - very unclean - would not use restaurant or bar - hair in pool - fitness center ill equipped including no water
Stayed 4 nights in May 2025

10/10 Excellent

Molly

Stayed 1 night in May 2025

6/10 Okay

GEORGE EDWARD, Crystal Lake

Stayed 6 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great convention set up

Stayed 1 night in May 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

We loved it there!
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!! We had a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

James, Los Angeles

Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Greatv
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was pleasant, the King suite is an excellent bargain for 440 ft.² and it sleeps 4. Nice view. The pool wasn’t used as much so it’s nice. It’s not crowded. The bartenders are great and everything I had on the menu was excellent. The meat lovers flatbread.👍
Stayed 5 nights in Apr 2025

2/10 Terrible

Mohammda

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t believe anymore to this app I bought car when I go to rent enterprise they told me that’s a reservation not confirm for one way
Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very short stay, but it was quiet and comfortable. Would stay there again. Plus the price was right.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Amenities
Clean
Stayed 2 nights in Apr 2025

6/10 Okay

Linda A

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy!! There were kids running in the hall way yelling. One of the two elevators was broken.
Stayed 1 night in Apr 2025

8/10 Good

Tanya

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Mar 2025