See all properties

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • 24/7 front desk
$116
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪14 min walk‬
  • Place, Crystal Lake Park
    ‪6 min drive‬
  • Place, Crystal Lake City Hall
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,010 reviews
Country Inn & Suites by Radisson, Crystal Lake, IL

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3-star Crystal Lake hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 21869 square feet (2032 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

Reviews

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

james

Traveled with family
Nice people old hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Feliks

Disliked: Amenities
They bath room floors are coming up. Bathroom not clean
Stayed 1 night in Jul 2025

6/10 Okay

Detlef

Stayed 5 nights in Jun 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Gentleman in the room next to us was having a conversation on the phone at regular volume until 1am and I could hear him as if he was in the room with me
Stayed 1 night in Jul 2025

4/10 Poor

Richard J

Liked: Cleanliness
Disliked: Staff & service, amenities
When I first entered the room, the pullout couch was moved right next to the bed too close to pull it out. A man from housekeeping came in didn't understand English. I had to figure out where the couch was supposed to go and he helped me move it. The front door stuck I had to barge my way in. Coffee maker didn't work. The refrigerator wasn't working well. That's four things. I can't call it a good trip. I was given a second lcoffee maker that worked the second day.
Stayed 2 nights in Jun 2025

6/10 Okay

LEARE

Traveled with partner
Disappointed due to 1 elevator and 2 ice machines for 6 floors. We stayed here last year, and it was great but within a year it seems things are going downhill. They do not seem to be keeping up with minor property upkeep such as painting the walls or wiping the dirt off the elevator walls or keeping carpets clean.
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa, Elgin

Stayed 1 night in Jun 2025

8/10 Good

ronda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Adela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay!
Stayed 1 night in Jun 2025

8/10 Good

Victor

Business traveler

Water Odor & incidental card issues

My stay was brief i was looking forward to a nice bath but the water coming from the shower sink and tub had an awful smell. Hotel also refused to use my PayPal and Venmo cards for incidentals which caused some issues.
Stayed 1 night in Jun 2025

6/10 Okay

Andriy

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Divino

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, clean facility and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

We had what was supposed to be a very stressful family trip turn into a wonderful experience. From check in, to the multiple requests we ended up with, all staff from managers to security were top notch! We felt very taken care of.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The server Lynette was very nice and professional. We have never stayed here . Out of town guest for a Wedding. She let us know a little bit about the town. Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Stayed 1 night in Apr 2025