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Holiday Inn Chicago-Oakbrook, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago-Oakbrook, an IHG Hotel

Lobby sitting area
Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe
Restaurant
Front of property
Restaurant

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
17 W 350 22nd St, Villa Park, IL, 60181
  • Oakbrook Center Mall
    10 min walk
  • Drury Lane Theater
    4 min drive
  • Mayslake Peabody Mansion
    5 min drive
  • Chicago, IL (MDW-Midway Intl.)
    35 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

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Free WiFi
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The price is $101
per night
$113 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Holiday Inn Chicago-Oakbrook, an IHG Hotel

3-star Villa Park hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Chicago-Oakbrook, an IHG Hotel offers 227 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Villa Park hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Chicago-Oakbrook, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 6781 square feet (630 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Chicago-Oakbrook, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Chicago-Oakbrook, an IHG Hotel has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13.50 to 13.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 21 2024 to December 23 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay), plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13.50 to 13.50 per person
  • Pet deposit: USD 50 per week
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Oakbrook Terrace
Holiday Inn Chicago-Oakbrook Hotel
Holiday Inn Chicago-Oakbrook Hotel Oakbrook Terrace
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Holiday Inn Chicago-Oakbrook Oakbrook Terrace

Holiday Inn Chicago-Oakbrook, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 357 out of 1009 reviews" "
Rating 8 - Good. 189 out of 1009 reviews" "
Rating 6 - Okay. 157 out of 1009 reviews" "
Rating 4 - Poor. 113 out of 1009 reviews" "
Rating 2 - Terrible. 193 out of 1009 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Dwayne

Traveled with family
Disliked: Property conditions & facilities
We stay here years ago like when the hotel was freshly new. I don’t know what happened, if it’s under a different management or something. But, We could smell marijuana all in the hallway once we open our room door. I thought this was a no smoking facility. The bathroom was dated and needs to be upgraded the toilet sit to low especially for older people like me with back issues. And the tub look like it had little black mold spots around it. The tub looked like it was dirty with a dirt ring around it. The building inside just looks tied. But we endured for 3 days. Never again.
Stayed 3 nights in Sep 2024

4/10 Poor

Kimberly

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Found water bottle coke cans, wrappers under one bed. Found a pair of socks under another bed. Nasty dirty shower curtain. Dirt/mud on ceiling and door knobs. Was disgusting.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ellen, Elgin

Liked: Staff & service, property conditions & facilities
The first night was very noisy on our floor. The elevators were dirty.
Stayed 2 nights in Sep 2024

6/10 Okay

Frank

Disliked: Staff & service, property conditions & facilities
Coffee machine in room broken saw a roach hallway pretty dingy check person was clearly a little racist about a guest and everyone that looks like her by his comments
Stayed 1 night in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service
The manager of Housekeeping, Jamie, went above and beyond to assist me during my stay.
Stayed 2 nights in Sep 2024

4/10 Poor

concepcion

Stayed 1 night in Sep 2024

6/10 Okay

Angelisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was pretty clean except around the toilets. What I really thought was disgusting though was the carpet going through the hallways in this property. They allow pets and you could tell that the pets have done a lot of tinkling in the area and they never used a carpet cleaner to clean it up. And I think that’s really disgusting. The staff was great though, and the breakfast was really great and the room would probably get a four out of five stars except for some, small areas I love the area though and Louie is a place to have right next to it!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

June, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was hard because of the bar.
Stayed 2 nights in Sep 2024

8/10 Good

Ana

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed Holiday Inn Express in my past hotel stays. and this one in Oak Brook did not disappoint. Except for having inadequate luggage carts for hotel guests to use for checking in and checking out - my stay was really great! :-)
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel could use an update. The hallways were dingy, doors often had chipped paint, stains on the carpet. Room was clean, but tired. There was a large gap between bottom of door so the hallway light spilled into the room. Door stuck and had to be pushed hard to open and close. Stayed here once before last year, room then was in a better condition. Elevators small, slow and seemed bumpy. Staff was nice and check in was smooth
Stayed 1 night in Sep 2024

8/10 Good

Latoya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and having a restaurant was a plus and it stays open late on the weekends
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith Marcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were food wrappers all over the lobby that were there our entire stay. This shows they do not clean anything. The garbage cans near the elevator on the third floor smelled like rotting garbage and there were flies. In the room the toilet had an issue where it was making a lot of noise every 15 seconds. I could tell by the condition of the rest of the building there would be no fixing it. Next room over they were smoking in the room and the fire alarms went off constantly. This is not the hotels fault just terrible people. They were very loud all night and had the music blasting. For the price of the hotel i was terribly disappointed in how unkept it was.
Stayed 3 nights in Sep 2024

2/10 Terrible

Roselyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Fiel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Holiday Inn. Terrible customer service. They did not consistently clean my room. I called their front office to provide me with fresh clean towels and toilet paper which their cleaner did not provide but no action was taken. I even called their corporate headquarters and nothing was done too. This morning, a day after I checked out, I found out they overcharged me by more than a day. Please avoid this hotel. And if you think the corporate headquarters of Holiday Inn will assist you, you will be in for a big disappointment. I will avoid Holiday Inn from now on.
Stayed 5 nights in Sep 2024

10/10 Excellent

makayla

Stayed 3 nights in Aug 2024