Holiday Inn Chicago West - Itasca

3.0 star property

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Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
860 W Irving Park Rd, Itasca, IL, 60143
  • Lynfred Winery
    5 min drive
  • Alexian Brothers Medical Center
    5 min drive
  • TopGolf Chicago
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    21 min drive

Room options

Similar properties

About this property

Holiday Inn Chicago West - Itasca

3-star Itasca hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Holiday Inn Chicago West - Itasca offers 160 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Itasca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Chicago West - Itasca provides a spa tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 7200 square feet (669 square meters) include conference space. This business-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Chicago West - Itasca is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Kems Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kems Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,200 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Chicago West Itasca
Holiday Inn Hotel Itasca Chicago West
Holiday Inn Chicago West Itasca Hotel
Chicago West Itasca Itasca
Holiday Inn Chicago West Itasca
Holiday Inn Chicago West - Itasca Hotel
Holiday Inn Chicago West - Itasca Itasca
Holiday Inn Chicago West - Itasca Hotel Itasca

Holiday Inn Chicago West - Itasca Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 207 out of 561 reviews" "
Rating 8 - Good. 230 out of 561 reviews" "
Rating 6 - Okay. 78 out of 561 reviews" "
Rating 4 - Poor. 32 out of 561 reviews" "
Rating 2 - Terrible. 14 out of 561 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great on our stay! Very clean and the staff was so friendly
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend
Fast, comfortable & everything is great!
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Staff was nice pool and hot tube area really smells bad
Stayed 2 nights in Feb 2020

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast service wen I reserved the room I was supposed to get in at 3:00 pm and they let get in at 1:00 I’m very happy about the service
Stayed 1 night in Feb 2020

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
We have stayed here before when we have traveled to Chicago and it is the best hotel for the price anywhere. The rooms are spacious, the restaurant and bar are so convenient (and the food is delicious) and the staff are so warm and welcoming. One added feature is that it is less than 7 miles from O'Hare airport. I highly recommend this hotel.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a highway side room and it was very loud. Hard to sleep. Toilet was very low to the floor. No wipe down or cleaner in gym. Staff friendly and helpful. Clean. Restaurant food good and quick.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly. amenities were more than the cost reflected
Stayed 2 nights in Jan 2020

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Chris, Detroit, mi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that the hotel had a pool that is the reason that I picked this hotel. I registered on a Thursday and went to use the pool that evening.the pool was lovely. The water though was ice cold. I tried to swim and it was the worst time I have had swimming. I tried to use the sauna to warm up and it was not working. It took my awhile to warm up again. I therefore avoided the pool on Friday and Saturday not wanting to relive that. On Sunday I went to the pool people were swimming so I went in and the waterways warm. I feel that it should of been posted somewhere that the pool was only swimmable on weekends when the hotel is busier.
Stayed 3 nights in Jan 2020

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Susan M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MERRY CHRISTMAS STAY
WE WERE GREETED BY A VERY PERSONABLE YOUNG MAN. WENT TO OUR ROOMS WHICH WERE ADJOINED AS WE REQUESTED AND GOT A REALLY RESTFUL QUIET ROOM. OUR MORNING BREAKFAST WE WERE GREETED BY ANOTHER ENJOYABLE MAN WHO WAS THERE TO MAKE OUR EVERY PLEASURE HIS PLEASURE TO COMPLY TO.ROOMS WERE GREAT, FOOD WAS PLENTIFUL AND A GOOD VARIETY AND THE STAFF WAS WONDERFUL. TOTALLY RECOMMEND THIS HOTEL. NEIGHBORHOOD WAS CLOSE TO THE EXPRESSWAY AND QUIET. THE PARKING LOT WAY WASHED DOWN EVERY MORNING, EXTREMELY CLEAN AREA.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms, good staff, nice quiet location, my only complaint the toilets are too low , they should be replaced with regular height toilets
Stayed 1 night in Dec 2019

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay.
It was Nice! Quiet. Didn't like the TV was way to Dark and I couldn't adjust it. But, besides that everything else was Great!!! Breakfast was Great as Well.
Stayed 1 night in Dec 2019

10/10 Excellent

JeffMattingly, Bardstown

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Enjoyed my stay. Will definitely book room again
Stayed 1 night in Dec 2019

8/10 Good

Penny

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The stay and the restuarant was great. thanks. We will definitely us Holiday Inn again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

SandyVanBuskirk, Des Moines, Iowa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was small and shower pressure was very minimal.
Stayed 1 night in Nov 2019