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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Lobby sitting area
Room amenity
Free daily buffet breakfast
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
$109
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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4.2 out of 5, Very Good, 714 reviews
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About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Arlington Heights hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 678 square feet (63 square meters) include conference space. This Arlington Heights hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Holiday Inn Express Chicago NW - Arlington Heights by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1015 reviews
Rating 8 - Good. 294 out of 1015 reviews
Rating 6 - Okay. 81 out of 1015 reviews
Rating 4 - Poor. 27 out of 1015 reviews
Rating 2 - Terrible. 28 out of 1015 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeremy

Stayed 1 night in Jul 2025

8/10 Good

Diadette

The
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again, room was fairly spacious, clean, and clean smelling. Bed was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it
Stayed 1 night in Jul 2025

10/10 Excellent

MIKITO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff members

It was amazing. All staff members were very nice. Especially the lady in front desk was very nice and warm.
Stayed 2 nights in Jul 2025

8/10 Good

VINOD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mufaddal

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2025

10/10 Excellent

Tsolmon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Stuart, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
The buffet breakfast was very good. Stu
Stayed 1 night in Jun 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Md

Liked: Cleanliness, property conditions & facilities
The room was clean, spacious, and well-equipped with everything I needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Masashi

Stayed 1 night in Jul 2025

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, property conditions & facilities
😊
Stayed 2 nights in Jul 2025

8/10 Good

Lea, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast but lousy coffee
Stayed 1 night in Jun 2025

6/10 Okay

AJAY

Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

It was reasonably priced & close to family we were visiting.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Useless shuttle, ambivalent staff.

Primary reason I booked this hotel was for the airport shuttle included. Wasnt able to use the shuttle from the airport or to the airport. Apparently you need to schedule the shuttle. And it only runs from 7am to 10pm only on weekdays. Ambivalent staff added to frustration. For the $ I spent on transportation to and from the hotel, I could have stayed in a significantly better property.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Anirudh

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Jeffry, Knoxville

Business traveler, Traveled with partner
They advertised an airport shuttle and did not have one.
Stayed 1 night in Jun 2025