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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Point of interest
Free daily buffet breakfast
Lobby sitting area
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
$109
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Parking included
  • Free WiFi
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About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Arlington Heights hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 678 square feet (63 square meters) include conference space. This Arlington Heights hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Holiday Inn Express Chicago NW - Arlington Heights by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Reviews

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1016 reviews
Rating 8 - Good. 296 out of 1016 reviews
Rating 6 - Okay. 84 out of 1016 reviews
Rating 4 - Poor. 26 out of 1016 reviews
Rating 2 - Terrible. 27 out of 1016 reviews

Reviews

2/10 Terrible

Jeffry, Knoxville

Business traveler, Traveled with partner
They advertised an airport shuttle and did not have one.
Stayed 1 night in Jun 2025

10/10 Excellent

kota

Stayed 2 nights in Jun 2025

10/10 Excellent

Randall, Springfield

Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariesa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and the staff were friendly and helpful. The room was clean and the breakfast was great! The free shuttle to nearby airport was very convenient. Would definitely stay here again!
Stayed 1 night in Jun 2025

8/10 Good

audley

Stayed 3 nights in Jun 2025

6/10 Okay

Kathy

Traveled with family
This hotel was just okay. We booked it because it said it had an airport shuttle but apparently it doesn’t run on the weekends. The front desk person was also not personable. The room was just ok. We did not have enough wash cloths.
Stayed 1 night in Jun 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and comfortable. The only thing I suggest to blackout curtains that close completely because the brightness from outside wakes you up too early
Stayed 3 nights in Jun 2025

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We booked an accessible room and it was not. The sheets were staind and threadbare.
Stayed 1 night in Jun 2025

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

V*

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Hoyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean, comfortable and quiet. Good breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

MayBeth

Traveled with family
Liked: Cleanliness, room comfort
Poor internet system. Bathtub had NO plug to take a bath. We switched rooms and same issue with bath tub.
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jennie

Liked: Cleanliness, amenities
Great stay!
Stayed 1 night in May 2025

2/10 Terrible

Antorondi

Stayed 1 night in May 2025

10/10 Excellent

darren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean establishment , good parking ,needs a 24 hour shuttle to airport .
Stayed 1 night in May 2025

8/10 Good

Michael

The hotel is a good place to stay at if you want a place that is a bit more quiet. It has a Mitsuwa in walking distance. Also the have complimentary breakfast which is actually pretty good. I go to that hotel each year for an event and it is very convenient.
Stayed 6 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kotaro

Stayed 1 night in May 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Rooms and beds were comfortable. The only drawback was the carpet in the hallway was very wrinkly
Stayed 3 nights in May 2025

10/10 Excellent

Paul, Chgo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025