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Holiday Inn Express Crestwood by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Crestwood by IHG

A modern lobby with a reception desk, a sofa, and large windows offering a view of the outside.
A modern dining area with a long table, blue chairs, and a coffee station.
A hotel room with a bed, a blue sofa, a small table, a wall-mounted lamp, and a painting.
A Holiday Inn Express building with a covered entrance and a parking lot.
A coffee station with two coffee machines and a variety of coffee pods and cups.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services
  • Laundry
The current price is $146
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Place, Hollywood Park
    ‪14 min walk‬
  • Place, McCormick Place
    ‪40 min drive‬
  • Place, Soldier Field
    ‪42 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a microwave.

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a microwave.

Standard Room, 2 Double Beds

7.2 out of 10
Good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a wooden headboard, a small side table, a chair, and a large window.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a bed, a blue sofa, a small table, a nightstand, and a lamp.

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a blue sofa, a small table, a nightstand, and a lamp.

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A modern bathroom with a shower, toilet, sink, and mirror.

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk, a TV, and a bathroom.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A modern bathroom with a sink, mirror, toilet, and handrails.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a sink, mirror, toilet, and handrails.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a chair, and a microwave.

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Holiday Inn Express Crestwood by IHG

Crestwood hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Crestwood by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to September 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 113 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shardonnae

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay when I come visit
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Domonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for weekend getaway
Stayed 1 night in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, room felt nice and clean, the only way I knew the building was older was because of the elevators. Overall wonderful experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Treveon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and definitely one of my hot spots when up here
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was nice , room was spacious as well
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent... interesting 2-bed room less cost than 1 bed. 1-bed does have more sitting room. Great experience here! I return often.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room, and overall location was perfect.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was out of order Breakfast was Ok
Lobby
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lino

Liked: Amenities
Honestly the staff were some friendly people, made you feel comfortable. It’s my third time staying there.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Terreah

Liked: Cleanliness, staff & service, amenities
The rooms were nice, was very peaceful. My kids enjoyed the swimming pool as well.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice except the toilet had smears in the bowl like it hadn't been cleaned thoroughly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to parking. Breakfast was inconsistent and hot food was unappealing a couple times. There was an empty toothpaste tube under the toilet so it’s probably not being cleaned well. Room was clean otherwise. TV was inoperable all day Friday. Staff was great. Helpful, friendly and efficient.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

William

Liked: Staff & service
The staff were very helpful! The breakfast was not adequate. Not enough food and the food choices were slim to non existent. Overall, the hotel needs updating!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Everything was great! Great location and lots of restaurants, grocery stores and shopping close
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and very helpful when needed. The rooms were clean
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast had limited selection for hot food. Sausage eggs and biscuits. 3 kinds of cereal and choices of muffins, toast, and bagels
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super nice and clean.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great breakfast was a plus and staff was really nice.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was really clean! Spacious
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located within the central shopping area of Crestwood. Access to the expressway into Chicago's city center is easily accessible. The property itself is well kept and the rooms are spacious.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Bernard

Great service-especially at the breakfast buffet
Stayed 1 night in Aug 2025