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Holiday Inn Express Crestwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Crestwood by IHG

Free buffet breakfast
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
$100
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Place, Hollywood Park
    ‪14 min walk‬
  • Place, McCormick Place
    ‪29 min drive‬
  • Place, Michigan Avenue
    ‪33 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Hair dryer, towels

Standard Room

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express Crestwood by IHG

Crestwood hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Crestwood by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Crestwood by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The beds were amazing very comfortable. The only issue i had was when we got to our room there was hair on the sink and the bathroom floor and tub from the previous stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shante

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is always super nice
Stayed 1 night in Aug 2025

2/10 Terrible

Valeria

Disliked: Staff & service
We had worst experience with the breakfast staff (Angela) , we did not know that breakfast started at 7:3o , the door was opened , we started to serve the food and the employee Angela started to scream to us . It was the worst experience that we had in one Holiday.
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Stayed 1 night in Aug 2025

10/10 Excellent

Bernard

Traveled with family
Great service-especially at the breakfast buffet
Stayed 1 night in Aug 2025

6/10 Okay

Hailey

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. Me and my kids had a great time
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Stayed 1 night in Jul 2025

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was wonderful, the checking in could have been easier. We had requested for an early check in due to driving distance and working all night in order to get a couple hours rest prior to our engagement. When we got there they told us they were not having any early check in and were putting names down to be contacted as the rooms became available. When we called later they told us we did NOT have a reservation in the system. Fortunately they did find it and they were very gracious and got us a room right then. We will definitely come back on our next trip to Chicago
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Annette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning in the common areas on the first floor. Free breakfast was not good at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. The convenience of everything was great. We had a handicap ♿️ room which we didn't want but in the end it was OK.
Stayed 2 nights in Jul 2025

4/10 Poor

Tiffany

Business traveler
Dirty
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Girl checking us in did a great job. Elevators were broken down, which sucked because there was no air conditioning in the public areas, good thing we were only on the 2nd floor. Air conditioner in room worked but was extremely loud. There were only 2 towels in our room, when I asked at the front desk for more, I was told they were out, and we couldn't get any. This sucked, because we had someone in the shower and our only 2 towels were already used. I improvised and took two from the pool area. The hot breakfast was decent.
Stayed 1 night in Jul 2025

10/10 Excellent

Kerrby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. A bit run down but still ok. Elevators were not working but we were on the second floor. However if we were on the third or fourth that would have not been great. Our first room was not correct. We booked a king with sofa bed and we were originally given just a king bed. We had 2 adults and 2 kids. So changed rooms to 2 double beds. Our first room in the king we only had 1 towel. Then changed to the 2 beds and there were only 2 towels. However the cleaning person was very nice and got us more. The cleaning people did come super early. 8am on our second day the maid came in to clean. We were still sleeping and forgot to put out sign. That’s a bit early but they were super nice and came back later. Breakfast was a little disappointing. Had bisquits and gravy 3 of the 4 days and eggs each day. Had sausage links 2 days. There were bagels, toast, and oatmeal and some cereal. But over all it was ok, just enough for the start of the day. Overall it was ok. We like this hotel because it’s close to family and we have stayed before. For the money it’s ok but compared to others it’s worth it.
Stayed 4 nights in Jul 2025

6/10 Okay

Roslynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was placed on a floor with kids and they were loud and running in the hallway. Fri y came up twice.
Stayed 1 night in Jul 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and central to multiple fast food chains.
Stayed 2 nights in Jul 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Amenities
All I can really say is the staff was amazing. Worked through an issue on my part and made it an incredible stay. Thank you very much for your assistance.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in Jun 2025