Holiday Inn Express Crestwood, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Crestwood, an IHG Hotel

Indoor pool
Lobby
In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Gaelic Park
    5 min drive
  • Trinity Christian College
    5 min drive
  • Advocate Christ Hospital and Medical Center
    9 min drive
  • Chicago, IL (MDW-Midway Intl.)
    35 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Crestwood, an IHG Hotel

Crestwood hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood, an IHG Hotel offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Crestwood, an IHG Hotel features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Crestwood, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 100 out of 1003 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Liset

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean tbh the staff are also nice..(:
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and awesome workers !!! The breakfast was delicious!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this location was extremely accommodating! They went above and beyond to assist us with our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in
Stayed 1 night in Aug 2024

10/10 Excellent

Cody

Liked: Amenities
it was amazing. the room next to us seemed to have its issues going on in there but it didn’t interfere my experience. there was a festival and it was a holiday weekend. so it’s understandable that inebriation can and may will play a factor. just ignore it and enjoy your stay.
Stayed 1 night in Aug 2024

8/10 Good

Drew Curtis

Stayed 1 night in Aug 2024

10/10 Excellent

Jaroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights. The rooms were clean, breakfast was delicious and the pool was nice to use. Maria and Leticia provided excellent customer service. This hotel is close to all amenities( restaurants, malls).
Stayed 3 nights in Aug 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerald

Stayed 3 nights in Jun 2024

10/10 Excellent

Gerald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
It was a terrific stay
Stayed 2 nights in Aug 2024

8/10 Good

Melody

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was Great .. Them Biscuits Yummy !!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ciara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff very friendly nd helpful. Dining options and stores available in the area. I had a wonderful stay i hifly reccomend
Stayed 2 nights in Jul 2024

10/10 Excellent

Rayshard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Charles

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were clean. Beds were comfortable. The room smelled amazing. Walking in from a long flight to receive my keys was unpleasant. There was a very strong cigarette smell. Every time you walk through the lobby to leave and return there’s a strong cigarette smell. I noticed the hotel allows the smokers to post up right at the entrance.
Stayed 2 nights in Aug 2024

4/10 Poor

terry

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated and not really clean, breakfast was ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Jul 2024

2/10 Terrible

Carmen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From the time when I started to check in for the second time and was told that there would be a $250 deposit I figured that I would be having problems because this is the very first hotel where I stayed that charge $250 incidental fee. I rented the hotel to bath me and my service animal. The water in the bathroom was contaminated with a very hard sticky residue. The guest in the next room came in and out of their room the entire time that I was there. My service animal set by the door and barked due to it. I have a medical alert animal. When I got ready to check out I was asked was I going to stay another night; when I replied no that’s when I was told that the hotel would keep my incidental fee. At first they said it was because I had a pet; then I told them that I resolved that concern when I checked in next I was told that they were going to keep my incidental fee because my animal kept barking. I never thought complaining about the individuals who went in and out their room the entire time that I was there and when I wanted to bring the matter up the hotel employee would not hear me.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff service. And Very good breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

Cyril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024