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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Exterior
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
200 S Mannheim Road, Hillside, IL, 60162
  • Loyola University Medical Center
    ‪6 min drive‬
  • Brookfield Zoo
    ‪7 min drive‬
  • Oakbrook Center Mall
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds (Additional Living Area)

  • 410 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Access Tub)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Access Tub)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby sitting area

Best Western Plus Chicago Hillside

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1007)
The price is $92
per night
$102 total
includes taxes & fees
Apr 28 - Apr 29
Best Western Plus Chicago Hillside

About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hillside hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 303 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 178 out of 1007 reviews
Rating 2 - Terrible. 148 out of 1007 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom dirty. Window in room broken and wind coming in. Construction everything
Stayed 1 night in Jan 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sudhansh Raj

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in was good, staff was welcoming. Staff explained to use the phone to call front desk for any issues during the check-in but they know that the phones were not working. Dont know why anyone will misguide the customers. Later, during our stay we tried to call the front desk to resolve a technical issue in our room and phones were not working. We went down to the front desk and there was note left saying "the front desk is busy helping other customer" (which i dont believe) i waited for 20mins and left a note with my room # at the desk to call or reach out to us and there wasNo response from the management. The next day when i explained the situation to the front desk person, they agreed that phones were not working, they knew about it and also gave a silly excuse for not responding for my note. They seemed careless and felt like they do not care about the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya, North Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel under construction.
Stayed 1 night in Dec 2024

4/10 Poor

Adrienne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in smoothly, but our room was not clean. Our phone did not work, and we had no remote control to watch TVtelevision
Stayed 1 night in Dec 2024

10/10 Excellent

Haydir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Halyna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The facility lobby and breakfast area are under construction and unsightly. This is temporary though. Noisy street might keep light sleepers up at night. The desk lady was very sick at our check in 12/27 around 7 pm. She wore a mask but I felt bad for her having to work sick, she could barely talk. Also not good for a customer service. Otherwise, decent shopping around the area and good cinnamon rolls at breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was construction going on so it’s was dirty all over. Front desk person was friendly but checkout experience was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
There were plenty of options to dine. The stores were within walking distance.
Stayed 5 nights in Dec 2024

8/10 Good

Natashia

Stayed 1 night in Dec 2024

10/10 Excellent

Rigoberto

Stayed 2 nights in Dec 2024

4/10 Poor

Brittany

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff sucks, waited 45 mins to check in while the guy at the front desk talk to his girlfriend on the phone. Then gave us a room the key ain’t work. Then when I went down to get a new key that didn’t work so they had to give us a new room. The front desk employee had a very bad attitude.
Stayed 1 night in Dec 2024

10/10 Excellent

Dallas

Stayed 2 nights in Dec 2024

8/10 Good

Bradley

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

kenzie

Traveled with family
Disliked: Amenities, property conditions & facilities
the pool didn’t work
Stayed 1 night in Dec 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and not friendly at all. Building under remodeling. No pool access.
Stayed 1 night in Dec 2024

6/10 Okay

Andre

Traveled with group
The property was very nice and newly renovated, however, they had no staff at the desk at checkout a housekeeper was at the desk collecting room keys because the front desk staff called in and they waiting for the Manager to come in and those who were checking out could not checkout.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Dec 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Mercy

Stayed 3 nights in Nov 2024

2/10 Terrible

Morgan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karlton

Stayed 1 night in Nov 2024

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024