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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Free continental breakfast on weekdays
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk
$104
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
200 S Mannheim Road, Hillside, IL, 60162
  • Place, South shore hospital
    ‪2 min drive‬
  • Place, Stevenson Park
    ‪4 min drive‬
  • Place, Fresh Meadow Golf Club
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub) | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(19 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(50 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (Extra Floor Space)

7.8 out of 10
Good
(32 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(7 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hillside hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Reviews

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

7.0

Good

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 350 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 157 out of 1002 reviews
Rating 2 - Terrible. 150 out of 1002 reviews

Reviews

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. Clean rooms quiet area and good breakfast. Definitely will stay there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Unique

Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay there again when I come back to chicag

Nice family trip.The grand kids enjoy.They sell
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was cold shower
Stayed 2 nights in Sep 2025

6/10 Okay

Ryan

Traveled with family
Carpet in room is dirty, bed is partially broke and front desk area is a disaster.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to access
Stayed 2 nights in Aug 2025

8/10 Good

Julia

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place! About wvey
Stayed 5 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay

Terrible experience! No internet, no blow dryer, and no one would pick up the phone at the front desk. I called corporate while at the hotel and they also couldn’t reach the front desk. When I went downstairs, the lady acted annoyed that I was asking about WiFi or internet. She said this hotel does t have it. Don’t stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Convenient

Clean facility, very convenient location to downtown with a good price tag.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kay-Chuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking, Breakfast, Service are excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2025

4/10 Poor

Ashraf

Traveled with family
Disliked: Staff & service, room comfort
Internet was horrible
Stayed 4 nights in Aug 2025

10/10 Excellent

Ikrom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Orlando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

The Wi-Fi did not work in our room the elevator was broken and not that I needed it but the telephone in the room did not work so I couldn't even call down to the front desk other than that to be honest it's so beautiful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Marilyn

Stayed 1 night in Aug 2025

8/10 Good

Troya

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom had a lot of hair in the tub and on the floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel should be rated much higher than it shows on social media. Its clean, simple, large bathroom area, has parking, just an overall nice hotel. This was a win for me! Money well spent for what you get!!! Will definitely go back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kendra

Traveled with family and small children
Staff terrible nothing worked never go back
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay here if it was free!

Room was extremely dirty. Noise level outside being next to the main road was ridiculous. Overall cleanliness was below average. Bed was broken and tilted three or four inches backwards. TV wouldn't work. Awful experience
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Seemingly clean and a convenient location. The lobby looks worn and the room smelled musty. Sound traveled easily into the room.
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was recommended to me as a vendor at the soccer card show @Chicago Soccer Fields. It was only 3 miles from the show which was a +. When we checked in at 5:00pm our room still wasn’t ready. Only 1 elevator worked and the buttons wouldn’t light so you never knew if it was working. After waiting 5+ minutes we decided to walk to the 5th floor. The first night, after trying to make an adjustment to the temperature, it was on 60, the air wouldn’t work anymore. We were told maintenance would be there by 11:15. Stayed up until 11:45 and never saw anyone. Thankfully the one nice desk clerk we encountered gave us a fan, which helped. Each day we would gather our dirty linens and find a housekeeper to get new linens. There was very little sleep on Friday and Saturday night as there were lots of motor bikes and campers in the parking lot and they raced up and down in front of the hotel most of the night. This hotel needs a lot of work, which I hope they get soon or they might not last long.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jesse

Stayed 2 nights in Jul 2025