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Holiday Inn Express Naperville, an IHG Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Naperville, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Lobby sitting area
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1837 Centre Point Circle, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    3 min walk
  • Fogo de Chão Brazilian Steakhouse
    8 min walk
  • Naperville Station
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Naperville Chicago

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (577)
The price is $84
per night
$94 total
includes taxes & fees
Jan 2 - Jan 3
Tru by Hilton Naperville Chicago

About this property

Holiday Inn Express Naperville, an IHG Hotel

Naperville hotel walkable to Naperville Yard Indoor Sports Complex
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Naperville, an IHG Hotel offers 143 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Naperville, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in January 2020.

Holiday Inn Express Naperville, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Naperville IL
Country Inn Carlson Naperville IL
Country Inn Radisson Naperville IL
Country Radisson Naperville IL
Country Inn And Suites Naperville
Country Inn Naperville
Naperville Country Inn
Country Inn & Suites Naperville Hotel Naperville
Midwestern Inn Naperville
Midwestern Naperville

Holiday Inn Express Naperville, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 1003 reviews" "
Rating 8 - Good. 316 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marie

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Elijah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and convenient for a night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to highways and dining. It was also very easy to get back and forth from Edwards Hospital in Naperville, which was the main reason for my visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Serenity

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked our trip months in advance and when it was time to check in they told my husband our reservation was cancelled because we didn’t answer the 1 call they made to us while we were traveling. Cole to find out they overbooked and the cancelled any reservations that were made on a third party site and gave them to walk ins. The manager was not accommodating and in so many words told us we were out of luck and there’s nothing they could do. I have never experienced this and was disturbed by the managers behavior. Instead of trying to help us figure out another option we were stranded in a city we weren’t familiar with to figure something else out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

edward

Traveled with partner
AC didnt work and no one answered the front desk phone at 2am. New room in the morning but we couldnt sleep in that hot room. Waste of money.
Stayed 2 nights in Aug 2024

10/10 Excellent

F

Traveled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 4 nights in Aug 2024

8/10 Good

ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good restaurants.
Stayed 1 night in Aug 2024

8/10 Good

Abe

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast is just alright.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Phillip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Good breakfast. Lots of free parking. Easy, convenient location. Front desk/ Receptionist never smiles. The IHG free WiFi didn’t work at all! Ridiculous! Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast. Seemed clean. No complaints
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel, convenient for Naperville / Aurora. Good value for money. Efficient check in and out. Holiday Inn Express always a seem to be a good choice.
Stayed 2 nights in Aug 2024

8/10 Good

Gloriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Temp control
Breakfast was excellent...rooms were clean, comfortable..the only complaint was we couldn't control the temperature in our room...we wanted it cooler..it wouldn't adjust down.
Stayed 5 nights in Jul 2024