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Holiday Inn Express & Suites Bensenville - O'Hare by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Bensenville - O'Hare by IHG

In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Lobby sitting area
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
811 East Grand Avenue, Bensenville, IL, 60106
  • Rosemont Theatre
    ‪10 min drive‬
  • Donald E. Stephens Convention Center
    ‪10 min drive‬
  • Allstate Arena
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comms, Mobil, Access Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comms, Mobil, Access Tub)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Chicago-O'Hare International Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, (1823)
The price is $126
per night
$144 total
includes taxes & fees
Apr 10 - Apr 11
Hampton Inn Chicago-O'Hare International Airport

About this property

Holiday Inn Express & Suites Bensenville - O'Hare by IHG

3-star Bensenville hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express & Suites Bensenville - O'Hare by IHG offers 102 accommodations with safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Bensenville - O'Hare by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Holiday Inn Express & Suites Bensenville - O'Hare by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6 AM and 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Bensenville O'Hare Hotel
Holiday Inn Express O'Hare Hotel
Holiday Inn Express Bensenville O'Hare
Holiday Inn Express O'Hare
Holiday Inn Express Suites Bensenville O'Hare
Holiday Inn Express Suites Bensenville O'Hare by IHG
Holiday Inn Express Suites Bensenville O'Hare an IHG Hotel
Holiday Inn Express & Suites Bensenville - O'Hare by IHG Hotel

Holiday Inn Express & Suites Bensenville - O'Hare by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

8/10 Good

SHEETAL

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Ramon

Stayed 1 night in Nov 2024

10/10 Excellent

Akshay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay
Stayed 4 nights in Nov 2024

8/10 Good

Joseph

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the airport 24 hrs super convenient
Stayed 1 night in Dec 2024

8/10 Good

Candace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything except the marijuana smell throughout the halls.
Stayed 1 night in Nov 2024

10/10 Excellent

Simrnpreet

Stayed 2 nights in Oct 2024

8/10 Good

Wilian

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cleans rooms and attentive front desk staff. But, one of the loudest HI Express I’ve been to. Room doors closing, hallway vaccums, people chatting, all sounded as though they were in the room.
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Rulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience with airport shuttle pickup
The main reason I gave a very low review of this hotel is because of my terrible experience with the airport shuttle bus that was supposed to be provided by the hotel, from the airport to the hotel. I arrived at the airport on 10/24/24 around 5pm. After getting my luggage I followed the instructions and requested pickup from the website. I was instructed to wait at the specific spot. I did. But the bus never came. I called twice - the first time I was told the driver was coming and will call me, but there was no call. I called the second time and nobody answered. I waited for another 20 minutes and there was no bus. I finally spent more than $30 and got a taxi to take me to the hotel. I complained to the person at the receptionist but he argued with me saying their shuttle worked which apparently did NOT work for me. Aside from this, I do not have other complaint for this hotel. I will NEVERY EVER stay in this hotel again!
Stayed 1 night in Oct 2024

10/10 Excellent

Manish

Stayed 1 night in Nov 2024

10/10 Excellent

Jose, LEXINGTON

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Nice
Stayed 4 nights in Nov 2024

8/10 Good

Tamara

Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Stayed 1 night in Sep 2024

10/10 Excellent

Adeoye

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My electricity kept going out
Stayed 1 night in Nov 2024

6/10 Okay

Nathaniel

Stayed 1 night in Jul 2024

2/10 Terrible

Maria de Los Reyes

Business traveler
Disliked: Staff & service
The majority of the people working here are ill-equipped to run an hotel. The front desk lady asked me to give her the room numbers to all 5 of my guests to resolve a room issue, “right here and right now”.. it was 2am. I told her that was ridiculous and that we would be there in the morning. She says..”Get ready because it’s going to be a big mess, and it’s going to take all day to figure out.” My wife spent about 4 hours trying to explain how a third party booking works to two guys working the front desk. In the end.. the front desk lady ended up triple charging all the rooms to a guest’s incidental credit card. An unauthorized charge. When I asked her how that was possible? She said.. “I can charge that card any time of day that I want, I don’t need your approval to charge it.” Apparently, and obviously that is false. When I spoke to the manager the morning we left, she says, “I’m so sorry.. I was off for two days. No, you should have NOT been charged. I’m sorry you had to go through everything you did.” In 2 minutes, she resolved the problem and credited us back our money. Thank you. It was at exactly at that moment that the front desk lady’s mouth dropped.. She grabbed her back pack and quickly and quietly bolted towards the door without speaking to anyone. It as hands down the worst customer service experience, ever. Like.. EVER.
Stayed 1 night in Sep 2024

8/10 Good

Christopher Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

8/10 Good

Hasina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good condition good stuff
Stayed 1 night in Oct 2024