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Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Exterior
Property amenity
Suite, 2 Queen Beds | Desk, laptop workspace, soundproofing, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Free WiFi
$143
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
7247 North Waukegan Road, Niles, IL, 60714
  • Rivers Casino
    ‪8 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Allstate Arena
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

7.0 out of 10
Good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(73 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(10 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 398 sq ft
  • Sleeps 6
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Niles hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 1404 square feet (130 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,404 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chicago North Shore Niles Motel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore
Hotel Holiday Inn Express & Suites Chicago North Shore - Niles
Holiday Inn Express & Suites Chicago North Shore - Niles Niles
Holiday Inn Express Suites Chicago North Shore Niles
Traveler's Inn
Express Chicago Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles by IHG

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Yahir

Stayed 1 night in May 2025

8/10 Good

Adrina

Stayed 1 night in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
It was a great location and affordable when visiting Chicago.
Stayed 1 night in May 2025

10/10 Excellent

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, quite and very nice.
Stayed 3 nights in May 2025

10/10 Excellent

daitwan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in May 2025

8/10 Good

Eric Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general is good
Stayed 1 night in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Heather, Janesville

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom smelled like smoke badly
Stayed 2 nights in May 2025

8/10 Good

Joseph

Stayed 2 nights in Mar 2025

8/10 Good

Katelynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, minimal personal complaints on my stay
Stayed 1 night in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

Hotel staff it was fast friendly. The room was clean. Add a microwave refrigerator in room. Also very clean worked very well. Wood stay again
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mehnaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel eas very nice. Room given was big and spacious. Beds were comfy. Check in staff was very friendly. Mohammad was a pleasant boy and very helpful. Overall I enjoyed my stay 😌
Stayed 3 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and good breakfast. Plenty of parking. Has a pool fitness centre and priced reasonably
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mai

Traveled with family
Good
Stayed 1 night in May 2025

4/10 Poor

John

Not happy

Clean room, in a nice area. NO hot water so i had a extremely quick shower. I told the manager at front desk, only thing she said was, i haven't had any complaints about no hot water. That made me upset i wasnt asking about the hot water situation. Im tell you what's going on. I was up til 2 am, went to bed and at 9am i thought i heard a tapping until my door was opening saying housekeeping. So i yelled , im in here.
Stayed 1 night in May 2025

4/10 Poor

Echo

Business traveler
Disliked: Amenities, property conditions & facilities
Not exactly sure why we paid almost $250 dollars a night and I couldn’t even get hot water in my room. As well as there only being two towels available to use. I liked the area but for the price absolute rip off. The room also had an unusual order to it. Would stay in the area again not at this hotel.
Stayed 2 nights in May 2025

6/10 Okay

Devon

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall fine but the loud music piped into the lobby kept my husband up during the night. It was very audible in our room on the second floor. It wasn’t until the next morning that we realized it was the lobby music.
Stayed 1 night in May 2025

6/10 Okay

Brice

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jarrett

Business traveler
Disliked: Staff & service

Bad employee

Guy made me move my truck and trailer 20 feet after charging me $150 for taking up 5 spots. (Hotel was not full that night.)
Stayed 1 night in May 2025