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Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Welcome to our hotel entrance, featuring a covered outdoor area with a modern design and glass door.
Indulge in a diverse spread of international cuisine at our buffet, featuring omelets, cheese, and more.
Two beds with white linens and wooden headboards, a desk, and a chair.
Work in comfort with a central desk and two bar stools, a smaller desk, and a telephone nearby.
Relax in our stylish lobby with a seating area, flat-screen TV, and beautiful artwork.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7247 North Waukegan Road, Niles, IL, 60714
  • Rivers Casino
    ‪8 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Allstate Arena
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

7.0 out of 10
Good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 398 sq ft
  • Sleeps 6
  • 1 King Bed

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3.7 out of 5, Good, (1294)
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The price is $164 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Niles hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 1404 square feet (130 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,404 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chicago North Shore Niles Motel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore
Hotel Holiday Inn Express & Suites Chicago North Shore - Niles
Holiday Inn Express & Suites Chicago North Shore - Niles Niles
Holiday Inn Express Suites Chicago North Shore Niles
Traveler's Inn
Express Chicago Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles by IHG

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 61 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and WiFi
Stayed 4 nights in Apr 2025

8/10 Good

Elaine

Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average

I had tried calling for over a week before our stay to get some information, without anyone ever picking up the phone. No hair dryer in the room, had to ask. Only 1 roll of toilet paper for 3 people. Only 2 towels. Asked for more and were never brought any. I requested a mobility stool for the shower and the first person I asked said they didn't have any. The housekeeper was still cleaning our room when we checked in, we asked her and she said to ask the front desk again. Later on we asked again when somewlse was working. He told us he would bring something up soon. He brought me a outdoor patio side table to use thay not only didn’t fit but could have been a major liability for the hotel if I had of used that. Food was ok. Pool water looked like a swamp. Was clean and descent location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Concetta

Stayed 1 night in Mar 2025

10/10 Excellent

xuelei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant to stay there.
Stayed 2 nights in Apr 2025

6/10 Okay

osama

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lawanda Elaine

Traveled with group
Liked: Amenities, property conditions & facilities
Jeremy was extremely helpful and friendly. Felt very safe there.
Stayed 1 night in Apr 2025

10/10 Excellent

Lyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator on the left side: Lobby button was half-broken and non-responsive. Please fix it. The building needs more entrance/exit points on the side.
Stayed 2 nights in Apr 2025

2/10 Terrible

Keianna

Very disappointed with Holiday Inn Express Niles Chicago and Expedia. I have booked with both of you for years and the fact that you all would lie and not give me a refund is terrible customer service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Clean rooms and bathrooms. For free, breakfast was pretty good
Stayed 3 nights in Mar 2025

6/10 Okay

Kareen

Traveled with partner
Asked for room to be freshened and towels. 4 hrs later, nothing. Had to complain to front desk again for service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lawanda E

Traveled with group
Liked: Property conditions & facilities
Excellent service and great room and great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Nice clean newly remodled
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than breakfast time my son had grabbed a milk that was expired the same day but the milk was bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Uyen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great time
Stayed 1 night in Mar 2025

8/10 Good

Diana Climaco

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Chia

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Brittany

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Just okay

Staff was horrible and not accommodating at all. Breakfast was basic and the same every day. Probably wont stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check, nice shower, comfy bed
Stayed 1 night in Mar 2025

2/10 Terrible

Loan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025