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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
Free daily self-serve breakfast
Indoor pool
Exterior
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Woodfield Mall
    ‪15 min drive‬
  • LEGOLAND® Discovery Center
    ‪15 min drive‬
  • Schaumburg Convention Center
    ‪17 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Freestanding Bath)

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Dining Area)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1012)
$131 nightly
The price was $153
The price is $131 total
includes taxes & fees
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Roselle hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Chicago West-Roselle by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 580 square feet (54 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West-Roselle by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (580 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 478 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 74 out of 1005 reviews
Rating 2 - Terrible. 67 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not worth it

Booked based on amazing pictures of property, but in reality not that amazing. Hot tub was tarped off with a fence around and not functioning. Pool was too cold. Workout room missing a bunch of weights, and drinking fountain didn't work. Son let front desk know and asked if they had any other water available. She offered to charge the room $3 for a bottle. When we came down for breakfast, we saw another drinking fountain near the common area. Breakfast was ok, but not as great as advertized. Ice machine on our floor didn't work, hot water took forever to get and almost lasted for one shower. No working exhaust fan in bathroom. Bed hard. Won't stay here again.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Stayed 1 night in Mar 2025

2/10 Terrible

john

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not available. Elevator broke several times in 2 1/2 days. Had to be moved to another room because the plumbing was broke. The new room had lights out and another plumbing issue that was somewhat tolerable. We were woke up around 11:30 pm on Saturday night by loud and obnoxious guests, and when we called the desk they did nothing. Pool was filthy. Would not recommend to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashlee Danielle

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually arrive a night early for our trip and Erica was very accomadating and found us a room at 2:00am. She was very kind and helpful. We stay here a few times a year and really like this hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel staff was super friendly, breakfast was ok. We've stayed here before but it appears more run down. One elevator didn't work, the hot tub was closed, the exercise room had no weights between 5-35 lbs. In our room, the light above the counter didn't work, the outlet didn't work and the outlet on the lamp didn't work.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abahjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, fast, and affordable
Stayed 1 night in Mar 2025

10/10 Excellent

Aislynn

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jake

Stayed 4 nights in Mar 2025

4/10 Poor

Robin

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

We have stayed here 3 times now when visiting family in the area. Rooms are comfortable and breakfast offerings are great. Staff is always friendly!
Stayed 3 nights in Feb 2025

8/10 Good

Kewanee Assembly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lee, Kentwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nana Addo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Sandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I looked for a hotel with a pool and a hot tub for my kids and we found out when we were there that it was out of service, the property needs maintenance. Our shower didn’t have hot water, the curtains and carpet were dirty and ripped, a panel that covers the vent fell off the wall. When my kids wake up asking for pancakes in the morning, of course the machine was out of service. The front desk helped giving us access to another room for showers but that was very inconvenient. My stay on this hotel was terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Business traveler
The breakfast is amazing!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Yesenia

Like the stay
Stayed 1 night in Jan 2025

10/10 Excellent

Marta

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Himanshu

Liked: Cleanliness, property conditions & facilities, room comfort
Heater was not working.
Stayed 1 night in Jan 2025