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Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Stratford Square Mall
    4 min drive
  • Lynfred Winery
    6 min drive
  • Villa Olivia Country Club
    10 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    26 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Comm, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Freestanding Bath)

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Dining Area)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Comm, Access Tub)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Comm, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shwr)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Pool
Hot Tub
Breakfast included
Parking included
4.2 out of 5, Very Good, (1126)
The price is $97
per night
$111 total
includes taxes & fees
Dec 10 - Dec 11
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About this property

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Roselle hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 580 square feet (54 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (580 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1039 reviews" "
Rating 8 - Good. 268 out of 1039 reviews" "
Rating 6 - Okay. 132 out of 1039 reviews" "
Rating 4 - Poor. 61 out of 1039 reviews" "
Rating 2 - Terrible. 68 out of 1039 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicole, Hillsboro

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Checked in was easy and without issue. First room i was given had no power to room with whirlpool. Second room was fine. Pool was shut down and drained and was not disclosed until after check in. Staff was profession and friendly. Resolved room situation quickly.
Stayed 1 night in Aug 2024

6/10 Okay

MaryAnne

Traveled with family
Liked: Cleanliness, staff & service
Decent place. Breakfast was outstanding!! Room was ok. Beds were comfortable. Hot tub out of order and pool is a little small. If in that area would stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

ASHISH

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was okay stay! Front desk was great but property was outdated!
Stayed 3 nights in Aug 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

manny

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Gavin

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Raghu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sreenadh

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms
Stayed 2 nights in Jul 2024

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities
Reserved for 5 people and they have only 2 beds
Stayed 1 night in Jul 2024

6/10 Okay

Sharia

Traveled with family
The area was very convenient
Stayed 3 nights in Jul 2024

8/10 Good

Aamid

Stayed 3 nights in Jul 2024

4/10 Poor

Amy

Traveled with family
Disliked: Property conditions & facilities
Hotel ok amenities suck
The hotel itself was fine. Rooms were clean. But paid $400 for 2 nights for kids to swim in a pool. The pool had mold. Made my girls skin peel. And the hot tub was broke. Need to put this on site cuz we wouldn’t have there if we knew. We told front desk and they didn’t car. Keys also kept reprogramming. We had to go downstairs 3 time and so did our neighbors. Just annoying and lost internet during rain.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maribel

Stayed 1 night in Jul 2024

8/10 Good

Lucas

Stayed 2 nights in Jun 2024

2/10 Terrible

Jon

Stayed 1 night in Jul 2024

2/10 Terrible

michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor was disgusting. The shower had hair stuck to the wall and when I turned the shower on the water was yellow for 5 minuets so I couldn’t even shower
Stayed 1 night in Jul 2024

10/10 Excellent

Priti

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Michael

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Average hotel. Slightly better than average breakfast. Kinda seems outdated. The parking lot entrance is torn up, 1 elevator is down. Both the pool and spa were out of service. Our room (2 room suite) seemed to be missing a TV (you could see the velcro that held it to the stand). The twin beds were like plywood, king bed was ok.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lucas

Stayed 2 nights in Jun 2024

4/10 Poor

Santiago Israel

Stayed 1 night in Jun 2024

10/10 Excellent

Robert, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great, especially Erika
Stayed 4 nights in Jun 2024

10/10 Excellent

Sally

Traveled with group
Liked: Property conditions & facilities
The entire place was unique, friendly staff and lovely atmosphere. Only had an issue with the TV channels. We couldn’t change the weather channel that was on and couldn’t use the direct TV that was in the room, otherwise everything else was fine.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gene

Good place to stay
Stayed 1 night in Jun 2024