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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Woodfield Mall
    ‪15 min drive‬
  • LEGOLAND® Discovery Center
    ‪15 min drive‬
  • Schaumburg Convention Center
    ‪16 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Freestanding Bath)

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Dining Area)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (1001)
The price is $100
per night
$115 total
includes taxes & fees
Apr 24 - Apr 25
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About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Roselle hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Chicago West-Roselle by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 580 square feet (54 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West-Roselle by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (580 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ephraim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Stayed 1 night in Dec 2024

2/10 Terrible

Jasmine

Stayed 2 nights in Jan 2025

4/10 Poor

Stacey

Stayed 1 night in Jan 2025

8/10 Good

Adalberto

Stayed 3 nights in Jan 2025

10/10 Excellent

Torrance

Stayed 3 nights in Dec 2024

4/10 Poor

Jill

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel
The hotel was not very clean. And the pool area was absolutely filthy. Would love to upload the pictures I took but it not allowing me to. Very disappointed and will definitely not be staying here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Staff & service, property conditions & facilities
The staff was very nice I had to check out a little bit later because I overslept and I lost my contact and it was very very nice of the lady to let me stay who of a little longer than my time to get situated and to finally I found my contact and didn't charge me that was very nice because I'm kind of sucked myself in a homeless life lost my mom and my car and I had to be out of the home fast cuz he had to sell it there was a letter issues with the home and you know I have a titanium rod implant in my hip I fracturing my femur 2 years ago so my duty and hopefully be getting disability soon because it is very rough for me to stand on one foot for a while I could tingling and the surgery the titanium rod made me walk again or I would have been a wheelchair the rest of my life thank you very much to Harley and Steph for let me stay and understand
Stayed 1 night in Jan 2025

8/10 Good

Salazar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Definitely would recommend.
Stayed 1 night in Jan 2025

4/10 Poor

Kori

Liked: Cleanliness, staff & service
Banging on doors for an hour. Loud music all at 2am .
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Stayed 2 nights in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

amanda

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good price for a really nice spot
Stayed 1 night in Dec 2024

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Rhonda

Liked: Cleanliness, room comfort
Mediocre
Well the first thru my win in had no heat So they moved me to a comparable suite That I had purchased then I fell asleep and the next time I know there is fighting outside my window the police were there And an ambulance So this disrupted my sleep and I couldn't go back to sleep
Stayed 1 night in Dec 2024

4/10 Poor

Sophia

Traveled with family
Disliked: Property conditions & facilities
Bed was broken. Also, we reserved a 2 king suite only to be told they don’t offer it. And, no price adjustment was made.
Stayed 2 nights in Dec 2024

6/10 Okay

Kristina

Traveled with family
Older property. No air flow in rooms. No exhaust fan in bathroom. Broken window in room.
Stayed 4 nights in Dec 2024

6/10 Okay

Tamara

Liked: Staff & service
This hotel is in need of a major overhaul. It is tired.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from front desk on a Thursday night
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the Chicago Airport.
Nice place to stay close to Chicago Airport and other areas outside of the chicago traffic.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment my family entered the front door to check in we were struck by the overpowering and pervasive smell of marijuana. The young man in front of us, who was high as a kite, was getting change or something from the front desk and took off into the hotel hallways when he saw us behind him . The hotel smelled of weed in every public space for the duration of our stay there. And if that wasn't bad enough, my family and I had to endure thumping rap music from below our room until 1:30am keeping my young children up half the night. I even responded to "Itzel's" welcome text asking if "everything was alright with the room" assuming Itzel was hotel staff that could do something which was clearly not the case. The room was fair at best, the table in our room had two broken legs and one of the two TVs actually worked.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivorleia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable price, quiet, breakfast with lots of variety and good location
Stayed 2 nights in Dec 2024

4/10 Poor

Maureen, Columbia

Stayed 1 night in Nov 2024

10/10 Excellent

Fernanda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk ladies were always nice . I love how calm this place is
Stayed 2 nights in Dec 2024