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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Stratford Square Mall
    ‪4 min drive‬
  • Lynfred Winery
    ‪7 min drive‬
  • Villa Olivia Country Club
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Freestanding Bath)

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Dining Area)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll Shwr)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (1003)
The price is $93
per night
$107 total
includes taxes & fees
Feb 21 - Feb 22
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Roselle hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Chicago West-Roselle by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 580 square feet (54 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West-Roselle by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (580 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Stayed 1 night in Oct 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional!
Stayed 1 night in Oct 2024

6/10 Okay

Anilkumar

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Olivia

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the primary reason we stayed here. This hotel exceeded our expectations, we would definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Rumen

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Liked: Staff & service
Overall, great room for the price. Breakfast was not bad at all.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived later in the evening, and there was a party going on down the hall in a conference room (? - maybe a banquet hall?) I was a little nervous that the sound would penetrate into our room, but it was nice and quiet. Breakfast the next morning was as noted on the website. The room was clean, quiet, and comfortable. Staff was friendly and efficient. Exactly what we wanted.
Stayed 1 night in Oct 2024

10/10 Excellent

Discover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Carl

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had crumbs in the bed under the sheets Hair all in bathroom shower/tub floor etc. Other than the cleanness was a great stay!!
Stayed 1 night in Oct 2024

10/10 Excellent

Iuliu

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zoraine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charge and then had to wait 6 days for my refund they made a mistake. Hotel was dirty and need to be remodel. Price should be $50 motel 8 is better than them
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. The staff was extremely helpful and friendly. The breakfast was hot and plenty of choices. The location was convenient and easy to get in and out. The hotel was very clean - both the room and the common areas.
Stayed 2 nights in Oct 2024

6/10 Okay

Kesler

Traveled with partner
Average at best.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean hotel and room. Staff is very helpful. We have stayed here many times.
Stayed 4 nights in Sep 2024

4/10 Poor

Subin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room and stained carpet. When the front desk was notified and asked to be placed in a different room, they refused. When we asked for some compensation, they refused and stated to resolve the issue with Expedia since the booking was made through them. Overall disappointed with the experience.
Stayed 2 nights in Aug 2024

8/10 Good

grace

Stayed 1 night in Sep 2024

6/10 Okay

LaRue

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs renovation. Carpet is dirty
Stayed 4 nights in Sep 2024