Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Exterior
Exterior
Point of interest
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym

Explore the area

Map
5235 Prairie Stone Parkway, Hoffman Estates, IL, 60192
  • Cabela's
    ‪2 min walk‬
  • NOW Arena
    ‪9 min walk‬
  • Arboretum of South Barrington
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

Suite, 2 Queen Beds

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Hoffman Estates hotel steps from Cabela's
An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG offers 121 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Hoffman Estates hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1800 square feet (167 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and express check-out. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Beer & Wine - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beer & Wine

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Hoffman Estates
Holiday Inn Express Suites Hoffman Estates
Holiday Inn Express Suites Hoffman Estates an IHG Hotel
Holiday Inn Express Suites Chicago Hoffman Estates an IHG Hotel

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 521 reviews
Rating 8 - Good. 88 out of 521 reviews
Rating 6 - Okay. 26 out of 521 reviews
Rating 4 - Poor. 13 out of 521 reviews
Rating 2 - Terrible. 14 out of 521 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sladana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Albino

Stayed 1 night in Sep 2024

8/10 Good

Marko

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian, Gilberts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite , friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly. Hotel was clean and breakfast was excellent
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy, Sauk Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were extremely polite, friendly and helpful. It was like dealing with family. The room was well organized and clean. The breakfast was warm and tasty. Staff members were continually refilling the food items I have family in the area and know I will be staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Natasha

Business traveler
Disliked: Cleanliness, property conditions & facilities
Bed Bugs
Unfortunately after the first night I woke up with terrible itching on my feet. Discovering that the bed I slept in had bed bugs. Upon talking with management, they agreed to switch out the bedding, but later decided to move me to another room entirely.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfortable and close to entertainment
Stayed 4 nights in Oct 2024

10/10 Excellent

Servando

Traveled with family and small children
Liked: Staff & service
Eselentet
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ty
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a great clean quiet place.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good and clean hotel
The hotel was clean and the beds were comfortable. I like that it’s very close to a few major venues such as Main Event Entertainment and Now Arena. A few things I noticed and I think the hotel can be improved upon are: adding hot chocolate packets for guests (kids would love this and I’ve seen other Holiday Inns offer this), making sure the pancake machine is working at all times (it wasn’t working on one of the days we were there), providing fresh hot oatmeal instead of oatmeal in packets. The only way to make the oatmeal packet was to use hot water in a thermos but that can barely cook the instant oatmeal. It would’ve been better to provide a microwave for guests to use which they don’t have. I’ve stayed at other Holiday Inns and they offer fresh oatmeal which is a plus. Also, they don’t have peanut butter packets, only jelly for the bread. Their hard-boiled eggs taste sour so not sure how long they’ve left them in the fridge. Overall, the hotel is pretty good but they can provide a more comprehensive breakfast experience for guests for the price that they’re charging.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
See ya next year
The place was clean and welcoming. We came for a conference at the NOW arena. It was a quick stay. The people above us were bouncing around like they were on pogo sticks, but it didn’t last long. The breakfast had a good assortment. Check in and check were easy. We will be back next year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff. Great room. Awesome breakfast!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Great property
Stayed 1 night in Oct 2024

8/10 Good

Tramare

Stayed 1 night in Oct 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024