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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Lobby
Indoor pool
Dining
1 bedroom, desk, laptop workspace, iron/ironing board
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry
$90
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
6161 West Grand Ave, Gurnee, IL, 60031
  • Place, Gurnee Mills
    ‪5 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Place, Six Flags Great America
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking

Presidential Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Presidential Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hotel Gurnee

3-star Gurnee hotel close to Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Gurnee features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (900 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Hotel Gurnee is a smoke-free property.

Spice Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 AM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 30.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 84 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

HOLLY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cool
Stayed 1 night in Aug 2025

8/10 Good

Joe

Liked: Staff & service
It was a nice facility. Not very
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabelle

Stayed 1 night in Aug 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great! Super clean and friendly place. Everything was smooth from check in to check out.
Stayed 1 night in Aug 2025

8/10 Good

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

Josefa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the cleanliness of the place and the space that we had in our room. The staff wasn't particularly friendly, and the breakfast they provided was lacking (bagel & coffee); it didn't seem like the morning staff was attentive to that. Otherwise, we enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Erle

Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities
This was adequate for one night, however when we arrived someone was smoking Marijuana out in front of the hotel. The breakfast options were incredibly limited (bagels but no cream cheese??). Some staff were pleasant others not so much. I was attacked by mosquitoes while at the vending machines (4 bites in just a few minutes). Adequate if you just need a bed for the night, but definitely not a destination.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tourney.

Renovation underway. Breakfast was limited. Room was comfy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlene

Stayed 1 night in Jul 2025

8/10 Good

Iris

Traveled with partner
Liked: Cleanliness, staff & service
Pool not working, none of the hotel restaurants were open, and only bagels, juice, and coffee was offered for the continental breakfast. Nice hotel though, I wish I could have experienced all the amenities.
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need to be refurbished, they are very aged. The location of the property is great, and the water pressure in the shower is fantastic!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sammantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a great stay at Hotel Gurnee. We stayed at the property for one night while on a roadtrip. The hotel itself is modern with a stunning lobby and a large, well-lit parking lot. The staff at the property were very kind. When checking in, we asked the woman assisting us for the best places to get deep dish pizza in the area and her recommendations were spot on. The room we were provided was clean and spacious. I would recommend staying at Hotel Gurnee for a comfortable stay if you're in the area!
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort

It's ok, but...

Hotel is ok. It's transitioning from Holiday Inn to Wyndham, so it's not going to be a fantastic place to stay until that process is complete. Breakfast is the only meal offered, it's not good. Rooms are ok, but the light switches in the bathroom are in a really strange place. Staff are friendly enough.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, right off the highway. Great to have the option for late checkout added on before arrival so we could plan it into our day. A couple of things to note: Checkout was a long wait due to the line and only one person working in the lobby at the time. Room was incredibly noisy. Couldn’t sleep before 2am because there was just too much noise—kids running and talking loudly in the hall outside of our room, loud noises (heard loud banging sounds multiple times and the sound of doors closing was louder than the tv) from the rooms around us and the level above. Possibly due to our location on the second floor? Some noise was expected on a Friday night, but this was truly excessive and even frustrating at times. I would request a room on a more upper level in the future as I would likely give this hotel another chance.
Stayed 1 night in Jul 2025

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Really nice hotel, easy to get to food and shopping, and had a nice big pool. Family friendly, clean. Only downside was that there was no refrigerator in our room. So we got ice to keep water cool overnight. No big deal
Stayed 1 night in Jul 2025

8/10 Good

angeles

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services from front desk
Stayed 1 night in Jul 2025

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Billy

Disliked: Cleanliness, property conditions & facilities, room comfort

NO WATER

At 10pm, I decided to take a shower, and there was NO WATER coming out of the faucet in the tub. I tried calling the desk, and NO ANSWER...had to go down and then be moved to another room at 10pm.
Stayed 3 nights in Jul 2025

6/10 Okay

Keagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The shower didn’t work the best and the breakfast was lacking variety.
Stayed 1 night in Jul 2025

8/10 Good

Cori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was great. The beds were comfy and everything was clean. Two minor drawbacks were: (1) our air conditioner made an irritating whining noise on and off throughout the night. We did not alert the staff about it, so we never gave them an opportunity to fix it while we were there. It was late and we didn't want them coming in to look at it and we didn't want to change rooms. (2) The continental breakfast was very lackluster. I'd stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally a hotel that has great in room coffee. Green mountain dark roast.plus good breakfast .clean rooms and comfortable beds..outstanding bravo to staff.
Stayed 1 night in Jul 2025