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Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Pool
Suite, 1 Bedroom, Corner | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Exterior
Lobby
Studio, 1 King Bed, Corner | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
59 E. 11th Street, Chicago, IL, 60605
  • State Street
    2 min walk
  • Field Museum of Natural History
    12 min walk
  • Shedd Aquarium
    13 min walk
  • Chicago, IL (MDW-Midway Intl.)
    27 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch Smart TV with premium channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible (Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner

Bathroom shower

Suite, 2 Queen Beds, Accessible, Corner

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Corner

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | Living area | 49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Homewood Suites by Hilton Chicago Downtown South Loop

3-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Homewood Suites by Hilton Chicago Downtown South Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Tea % - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Shang Noodle
  • Tea %

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Homewood Suites by Hilton Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1061 out of 1735 reviews" "
Rating 8 - Good. 415 out of 1735 reviews" "
Rating 6 - Okay. 144 out of 1735 reviews" "
Rating 4 - Poor. 60 out of 1735 reviews" "
Rating 2 - Terrible. 55 out of 1735 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajesh, Bloomington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
The pool and dining area are very small and very crowded. Housekeeping is inconsistent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities
Great valet and front desk staff, also enjoyed the nice breakfast area
Stayed 1 night in Aug 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable place.
Stayed 1 night in Aug 2024

8/10 Good

VIJAYANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have mixed feelings about my stay at the Homewood Suites by Hilton. I will share the good and bad: The Good: * My check in experience was just amazing. A nice lady named Shyvon greeted me and checked me in earlier (1:45pm when check in time is 4pm). * The room was really great and clean and everything worked perfectly. The entertainment system, the bathroom, the kitchen, etc. Everything was really great. The bed was so comfortable. * Whenever I ran out of coffee pods, all I had to do was call reception and within minutes someone was up with extras. The Bad: * The room was not serviced or cleaned the entire time I was there. When I called on the 2nd day, they said that they clean the rooms every two days. That’s fine with me. But then it still wasn’t cleaned on the 3rd day. And when I called front desk to mention that, there was no action taken let alone any acknowledgment or apology. * The breakfast was pretty ok. I’m not a big complainer about food quality. What I found dismal is that every thing was single use plastics! The plates, utensils, cups, everything. In this day and age in 2024, a brand like Hilton not offering metal utensils and ceramic plates while claiming to care for the environment … I was shocked and didn’t have breakfast on the 3rd day to not support this. It felt so cheap. Even the cheapest all inclusive resorts don’t do that. * They charge for early check in before 2Pm Overall though I would recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2024

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Myself, my husband, and our teenage son stayed here for a weekend trip. The location is phenomenal! We walked almost every place we wanted to go, or took an Uber/taxi when our feet got too tired (ex: ~$20 from hotel to Navy Pier, which is just over 2 miles). The front desk staff is very friendly and helpful, the included breakfast was really great, and the room had any amenities we needed. The only slightly inconvenient things we noticed: a little mold in the shower at the caulk line, a drip in the shower that kept hitting the metal drain, the ceiling fan was a little noisy, and the pillows weren't the best. Honestly, nothing that would stop us from staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Was a pleasure
Stayed 5 nights in Aug 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. Clean, safe and perfect for our family of 5. Easy walk to some attractions … we even walked to 45 minutes to Navy Pier with relative ease. Hotel staff were pleasant and helpful. A later breakfast option (until 10, rather than 9) would have made for a less busy breakfast rush. Valet parking is costly, but other local options are available (check Spot Hero). All in all, would stay again and recommend to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great South Loop Hotel
Great hotel in a great location. Breakfast included as well with good variety.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Excellent hotel and location!!
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Room over booked
Room was overbooked. Came in for a concert and didnt check in until about 1 am only to find out i didnt have a room. They did comp me a room at another hotel, an hour away... by the time i got to the other hotel and in, it was after 3. The person at the original hotel was going to try and do something to help with the 2 remaining nights i had planned on staying, but had to wait until after 11 the next day (had to check out by noon at the new hotel). The original hotel had extra rooms open up aparently between 1 and 11 (of course at a higher rate) that i was able to book. But this completely messed over a full day of my trip. Valet was rude, literally laughed in my face regarding the vehicle (an old truck), hands on knees laughed and shook his head. May be a one off situation but i will not be staying at this hotel in the future. Hotel (excluding staff) was nice enough
Stayed 3 nights in Aug 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. One issue with the lock but was fixed within 10 minutes.
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Stayed 3 nights in Jul 2024

6/10 Okay

Joel

Liked: Cleanliness, room comfort
Great potential. Never Again.
Tried 4 times to get the TV fixed. Only sound no picture. Needed to unplug and reboot every time. NO one would help. Front desk said just reboot. Waited over hour for engineer never showed up. House keeping every other day, no problem, no one told us until we spoke to manager.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay—customer service was phenomenal! The only issue was valet parking as it was full for the duration of the stay. We found a spot a few moments away so overall, appreciate the staff’s time and attention!
Stayed 3 nights in Aug 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024