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Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Pool
Exterior
Reception
Suite, 1 Bedroom, Corner | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly

Explore the area

Map
59 E. 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪14 min walk‬
  • Soldier Field
    ‪16 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch Smart TV with premium channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible (Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner

Bathroom shower

Suite, 2 Queen Beds, Accessible, Corner

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Corner

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | Living area | 49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Embassy Suites by Hilton Chicago Downtown River North

  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.2 out of 5, Very Good, (4096)
$325 nightly
The price is $325 total
includes taxes & fees
Embassy Suites by Hilton Chicago Downtown River North

About this property

Homewood Suites by Hilton Chicago Downtown South Loop

3-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Homewood Suites by Hilton Chicago Downtown South Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Tea % - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Shang Noodle
  • Tea %

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Homewood Suites by Hilton Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1134 out of 1902 reviews
Rating 8 - Good. 455 out of 1902 reviews
Rating 6 - Okay. 171 out of 1902 reviews
Rating 4 - Poor. 78 out of 1902 reviews
Rating 2 - Terrible. 64 out of 1902 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner suite with excellent views.
Stayed 3 nights in Jan 2025

4/10 Poor

Jonathan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Had no hot water the whole weekend. Dishwasher in room leaked all over our personal stuff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Priya, NEW YORK

Stayed 1 night in Feb 2025

10/10 Excellent

Sheldon

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2025

4/10 Poor

Devon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience at this hotel. Our first night there someone was having a party in their room on our floor and the noise was terrible. There were fights in the hallway and loud banging on doors. The hotel did not do anything to help this situation. The cops had to be called eventually. When we complained the next da, they asked if we had photographic evidence and only gave us a $40 dining credit. All staff were rude here. Everybody that worked here seemed very unhappy. I would highly recommend reconsidering your stay at Homewood Suites by Hilton downtown loop. Terrible experience.
Stayed 4 nights in Feb 2025

8/10 Good

Jacqueline Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, beautiful view, helpful staff but wasn’t a fan of room service every other day. would have preferred everyday
Stayed 4 nights in Feb 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non smoking hotel yet room smelled of smoke and marijuana. Reported and confirmed by staff. Told not to turn on bathroom light because opens damper and brings in smoke through ventilation system. Room actually could see smoke. .Manager Said would refund room and then called us saying she would not. Chicago has a clean air act law. Why didn't to our smoke alarms go off and what about their special smoke, vaping detectors. Why they couldn't /wouldn't find persons in hotel that were causing problem. Other persons switched rooms to be on different ventilation system. That was suggested to us but didn't have comparable suite. It was absolutely ridiculous that we are being punished for their lack of abilities to handle a serious situation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

It had all the amenities you need. From stove to dishwasher to morning breakfast at the lounge. I recommend getting the suite, you will have everything you need. Even a big fridge and table to accommodate your family
Stayed 2 nights in Feb 2025

6/10 Okay

Lameka

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
I did like the space in the suites, the space of the shower, and the kitchen. I just didn’t like how dirty the pool area was. Having stained towels, and the not so thorough cleaning of the suite.
Stayed 1 night in Feb 2025

10/10 Excellent

Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay and the rooms are great
Stayed 4 nights in Feb 2025

10/10 Excellent

Bianca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Traveled with family and small children
We were on the 19th floor and the bedroom windows opened all the way with no security bars....I was extremely concerned about this since we were traveling with younger kids and didn't want them to fallout the windows. I put stuff in front of the windows so my kids didn't get close to the windows. Hoping the hotel will address this safety concern,
Stayed 2 nights in Feb 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Danyell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone in our room didn’t work and we couldn’t turn the ceiling fan off. Also it was a group of people having an argument in the hallway at 2am but we had no working phone so couldn’t call down to front desk. It took over 29 minutes for someone to get them out
Stayed 2 nights in Feb 2025

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient where its located. But remember parking is $70 a night no way aorund it. Stayed in a suite. The shower head kept leaking constantly making noise and had black mold growing in the corner. The food was mediocre. A very small "buffet" that is stuffed behind a counter and an island counter. Barely any food options. They lied about streaming services on their tvs. Customer service were indifferent about everything, making me feel like i was bothering them by asking questions. I wouldn't stay here again. For how expensive it was I expected much more.
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and satisfying

Decorations and cleanliness were nice and the hotel seemed to have been recently renovated. The hotel breakfast was typical for a free breakfast. Nothing special but it was tasty and satisfying. There were plenty of options and the hot food was hot, the cold food cold. The bed and pillows were a bit softer than I like, but that varies person to person based on preference. We did not have any issues with strange noises or elevators as others had recently mentioned.
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in process was a struggle. The young lady at the front desk must have been new as she struggled with checking folks in and answering questions. I asked about car parking options (Valet, self-service, or other) and she wasn't aware of any alternatives other than valet. Looking out the window you could see public parking lots across the street. I was with a party of 4 and we decided to split the room charges. She said that would have to be done at checkout. When we were checking out, we were told this had to be done at check-in. I am sorry for leaving a critical review but the negative check-in experience set such a poor tone for our visit.
Stayed 2 nights in Feb 2025

8/10 Good

Chad, Grand Rapids

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for a family weekend trip to Shedd Aquarium. Walked everywhere we went. Valet parking was easy and affordable. Room was clean, but one of the TVs did not work, and the pool was cloudy. Possibly too much chlorine. 4 stars. Everyone left happy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yardley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Most of the staff were friendly and inviting. The amenities were great. Breakfast was good. Location was great! Dislike: Flew in from TX, room was not ready at 4pm. Housekeeping said the room was ready, but when we got to it we had to wait in the hallway with all of our luggage while housekeeping continued to clean our room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the continental breakfast, the pool and hot tub and the spacious room!
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kierra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025