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Homewood Suites by Hilton Chicago-Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Reception
Exterior
Lobby
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Pet friendly
  • Laundry

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪7 min walk‬
  • Millennium Park
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking (2 Queen Beds with Sofabed)

  • 516 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed with Sofa bed, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

City view

Suite, 1 King Bed with Sofa bed, City View, Corner

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

City view

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

Full-size fridge, microwave, stovetop, coffee/tea maker

Premium Suite, 1 King Bed, Accessible, Bathtub

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, City View

Full-size fridge, microwave, stovetop, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking, City View

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

  • 531 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hampton Inn & Suites Chicago Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1194)
The price is $238
per night
$280 total
includes taxes & fees
Apr 27 - Apr 28
Hampton Inn & Suites Chicago Downtown

About this property

Homewood Suites by Hilton Chicago-Downtown

3-star hotel in Downtown Chicago
This hotel features an indoor pool, a fitness center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Chicago-Downtown features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2000 square feet (186 square meters) include conference space. This Chicago hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,000 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 72.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1010 reviews
Rating 8 - Good. 254 out of 1010 reviews
Rating 6 - Okay. 94 out of 1010 reviews
Rating 4 - Poor. 52 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TONY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, very clean, bed was very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on the staff was very pleasant and did everything they could to make the stay welcoming. The pull out was a little uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Dec 2024

10/10 Excellent

Celeste

Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting upon arrival and answered several questions regarding dining options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like a second home in US. All the conditions in this hotel are amazing! Location, viewing, pool, room and the entire staff…all of the so polite and helpful! I hugely recommend this gorgeous hotel.
Stayed 11 nights in Dec 2024

8/10 Good

Irene

Stayed 7 nights in Dec 2024

10/10 Excellent

Hector

Stayed 2 nights in Dec 2024

8/10 Good

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excelente ubicación, lo único que no nos gustó es que sólo cuenta con dos elevadores que son insuficientes, si vas a ir en temporada alta hay que tomar en cuenta eso. Y el desayuno no tiene variedad, nos hemos quedado en el mismo hotel en Texas y hay muchas más opciones de comida en los desayunos. Por lo demás está muy recomendable
Stayed 9 nights in Dec 2024

6/10 Okay

Alice, New York

Traveled with partner
Disliked: Staff & service
They send you multiple messages to call the number instead of messaging, I called and it was a customer service rep that wasn’t even for this hotel. Wasted about 5 mins talking to her then she said “ok I’ll transfer you to the hotel,” then proceeds to put me on hold for ~10 mins before I just hung up. Hotel itself is a bit rundown, parking is NOT on premise. You can just book it yourself on spot hero. For the price per night, the hotel room was very basic, it wasn’t worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Channel

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it!
Stayed 3 nights in Dec 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Ric

Liked: Cleanliness, staff & service, property conditions & facilities
An older hotel, but well maintained (except for the elevators). Has been upgraded throughout the years. Furniture in rooms was very uncomfortable and in need of replacement. Curb loading/unloading is cumbersome, but valets are there to assist. Public parking across the street with valet available. We would stay here again and bring our pets. And extra cushions.
Stayed 3 nights in Dec 2024

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Really loved the suite stile of having a kitchen when traveling with kids. The only downside was it was a busy hotel, lots of people and having to wait for the elevators.
Stayed 2 nights in Nov 2024

6/10 Okay

Hazem

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jaryn

Stayed 4 nights in Dec 2024

10/10 Excellent

josie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kassi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This property is wonderful! The staff are so kind and go above and beyond on literally everything! Would highly recommend this place!
Stayed 4 nights in Dec 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service
The staff were exceptional, very eager to please and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Katrice

Stayed 3 nights in Dec 2024