Homewood Suites by Hilton Chicago-Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Reception
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Exterior
43-inch LCD TV with cable channels, TV, MP3 dock
Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • State Street
    1 min walk
  • Goddess and the Baker, 44 E Grand
    1 min walk
  • Grand Station (Red Line)
    2 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (2 Queen Beds with Sofabed)

  • 516 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, City View

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

  • 531 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Chicago-Downtown

3-star hotel in Downtown Chicago
This hotel features an indoor pool, a fitness center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Chicago-Downtown features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of 5 meeting rooms and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1000 square feet (93 square meters) include conference space. This Chicago hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,000 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 69.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kalpita

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was shocked to enter a smelly suite. The carpet’s specially were having an odor. A tiny spider on the curtain. The bathroom floor not very clean. Stains on fabric, drawers, toilet walls. The toilet door was damaged and also the bedroom double door cracked. So not at all Hilton level cleanliness and maintain ed.
Stayed 3 nights in Sep 2024

8/10 Good

Stacia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unexpected to have a proper kitchen and seperate living room area with 2nd tv. How nice for families traveling with kids.
Stayed 2 nights in Sep 2024

8/10 Good

Paoule

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Nikky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city view from our room was nice. Breakfast was good. Room was clean, staff was nice. I want to thank crystal, we called late night for extra bed covers because when we slept on the matress you could really feel the matress spring and the covers somehow helped The bed was very comfy. Ac worked good and the hot water was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms. Very spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 2 nights in Sep 2024

10/10 Excellent

Maricel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay, with nice facilities. We love the pool, providing fun for the children. It has a fully functional kitchen equipped with cooker, microwave, fridge and dishwasher. They have good buffet breakfast, providing variety daily. They have friendly and accommodating staff. Excellent service throughout our stay. We love the location, closed to most landmarks, accessible and walkable to local shops, restaurants etc. we really enjoyed our stay at homewood suites by Hilton as much as we love Chicago.
Stayed 4 nights in Sep 2024

10/10 Excellent

ILGIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without question, and hands down, one of the best staffs that I have ever encountered on all my travels. Couple of issues with the drawers in the room breaking/not working and some lights USB chargers not working, but the helpful, sheer, and wonderful manners of the staff more than made up for any flaws with the room. I'm there for the clean rooms, helpful staff, and proximity to the things I was there to see. This hotel was the best 3-Star hotel I have ever stayed in. 5-Stars!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jerry

Stayed 3 nights in Sep 2024

10/10 Excellent

takida

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Shirley

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lucimar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi incrível!! A cidade é linda, o hotel maravilhoso, as pessoas que trabalham no hotel super educados, café da manhã perfeito!
Stayed 1 night in Sep 2024

4/10 Poor

Everett

Disliked: Property conditions & facilities
Only one working elevator. It took half hours to get to your room. It was a lot of time wasted
Stayed 1 night in Jul 2024

8/10 Good

Isha Uday

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

2/10 Terrible

Kathryn

Traveled with family
Disliked: Amenities
Awful
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The room was better than i expected for what i paid!
Stayed 1 night in Sep 2024

10/10 Excellent

Tameeka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking t distance to shopping, Parking available for a fee
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

Zahra

In the middle of down town was good, but small and noisy
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Our family stayed here for 3 nights and we won’t stay here again. Thankfully, the staff was attentive and the location was fantastic- but this was the only plus of the stay. Upon checking into our room we noticed stains, dents in the appliances, a hole from somebody kicking in the bedroom door- which had gone I repaired and to top it off - soiled furniture and black mold on the ceilings. We requested a new room, which the front attendant helped us with and I feel she was embarrassed and was not surprised by our feedback. We moved to another room which was slightly better but still not what I would ever choose to stay in. The pictures are not accurate on the website- let’s just say that. If we could have found another spot, I would have checked out and paid the additional charges. There were just too many things to note here. They need to seriously overhaul this place. They’ve tried to renovate parts of the hotel but it’s like putting lipstick on a pig lol. The elevators take forever and are ancient, the breakfast is very basic, the bath tub took FOREVER to drain and Housecleaning comes every other day. Like I said, the location was great… I wish I had better things to say.
Stayed 3 nights in Aug 2024

8/10 Good

Susanna

Traveled with family
Liked: Cleanliness, staff & service
We had a great stay while in Chicago. We had a couple of maintenance issues come up while there, but the staff addressed it very quickly and were very kind. Would definitely stay there again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The breakfast staff were outstanding!!! Very friendly, happy and helpful! They made our day! Also the gentleman who checked us in was helpful and greeted us warmly.
Stayed 3 nights in Aug 2024