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Homewood Suites by Hilton Chicago-Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Reception
Exterior
Reception
Reception
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Pet friendly
  • Laundry

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪6 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking (2 Queen Beds with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)
  • 516 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

City view

Suite, 1 King Bed with Sofa bed, City View, Corner

8.8 out of 10
Excellent
(20 reviews)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

City view

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

Full-size fridge, microwave, stovetop, coffee/tea maker

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, City View

Full-size fridge, microwave, stovetop, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(13 reviews)
  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 531 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Chicago-Downtown

3-star hotel in Downtown Chicago
This hotel features an indoor pool, a fitness center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Chicago-Downtown features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2000 square feet (186 square meters) include conference space. This Chicago hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,000 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1012 reviews
Rating 8 - Good. 253 out of 1012 reviews
Rating 6 - Okay. 94 out of 1012 reviews
Rating 4 - Poor. 47 out of 1012 reviews
Rating 2 - Terrible. 20 out of 1012 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Only one elevator working was a complete pain! Long waits!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great service, pretty good breakfast though i did wish for a bit more variety. The room (a suite) was clean and ideal for a couple and 1-2 children with more than enough amenities. The indoor pool was also nice. The area felt safe; always lots of people around and is walking distance to many things like shopping with plenty of choices for food. The only downfall was having one working elevator, so we had to wait and it would usually be full and stopping on multiple floors. However, the other elevator was fixed when we were checking out. The parking situation gets a little sticky. We opted to leave it with valet using the app SpotHero, which was cheaper than the hotel fee. We just used Uber to get places, which wasn't too expensive thanks to where the hotel is located.
Stayed 3 nights in Apr 2025

4/10 Poor

Woodrow

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth Ann

Traveled with family
Liked: Amenities
Staff was very helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Stayed 1 night in Mar 2025

10/10 Excellent

Janghwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

J

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The employees are excellent and friendly. The elevators are still being fixed which leads to a lot of wait time going in and out of the building. Breakfast included was great. Lots of attractions in the area that are walkable and lots of major stores too. Downside is no parking available from the hotels in the downtown area and have to use Self Parking which cost you around $64 per overnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Amenities, property conditions & facilities
Great location and service by all
Stayed 1 night in Apr 2025

8/10 Good

Isaias R

Traveled with family
Liked: Staff & service
The first night we arrived our room was hot and stinky. We were so tired that we just wanted to sleep so we didn’t say anything. I spoke with Courtney(front desk) the next morning and she was very kind, apologetic and helpful and got my family and I into a different room.
Stayed 2 nights in Mar 2025

8/10 Good

Colette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Homewood Suites downtown Chicago. The staff was attentive and efficient, the breakfast which is included, was great with lots of options. The rooms were clean, very accommodating, the shampoo, conditioner, shower gel were all built right into the shower. The bed was comfortable and the linens were clean. We felt safe and everything was within walking distance. If not, there’s always Uber or the L train. We could hear sirens during the night, but we could not hear our neighbors through the walls. The rooms start on the 7th floor and go up to maybe the 18th floor. The pool is on the 19th floor with a beautiful view of the city. You have to have a special card to get access to your room so that not just anyone who walks in off the street can get into your room. It felt pretty safe. As long as you can handle a 10-15 min walk, you are walking distance from the magnificent mile and a host of restaurants and other places you might like to visit. Family friendly, comfortable, clean and safe. We had a great stay and would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

REBECCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025

6/10 Okay

Abby

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very dated the furniture needs to be replaced there is no cushioning left in any of the furniture the pull out couch is unsleepable. The carpet was very dirty overall it needs a full remodel. The best part was the view from our windows.
Stayed 2 nights in Apr 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanislav

Stayed 3 nights in Apr 2025

6/10 Okay

Emily

Traveled with family
Stayed 4 nights in Mar 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for a family trip to Chicago. The staff are super friendly and very responsive to needs. The amenities can't be beat. And the proximity to great attractions and public transportation are amazing. Definitely recommend this property.
Stayed 3 nights in Apr 2025

8/10 Good

Somak, Novi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location. Nice room friendly staff. Good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place to stay. The staff is super friendly. The breakfast It's really good. Location It's close to pretty much everything within walking distance to major shopping areas.
Stayed 3 nights in Mar 2025

4/10 Poor

Matheus

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff and service were excellent, however, the condition of the room was unacceptable. The sheets were not properly cleaned, the room had a bad odor, and there were fingerprints with what appeared to be stool on the walls, absolutely unhygienic. The administration should thoroughly inspect the cleanliness of the rooms and consider updating the facilities. There were several cracks in the bathroom wall that had not been properly repaired. Unfortunately, due to these conditions, I will not be returning.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevators were slow and crowded - organ than that great stay
Stayed 1 night in Mar 2025

6/10 Okay

Mads

Liked: Cleanliness
Overall fine but the staff did not make the sofa bed as requested so we had to do that ourselves after arriving late at night. Also breakfast was unhealthy, no healthy options. And staff did not really care or were very warm.
Stayed 1 night in Apr 2025

6/10 Okay

chalsea

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Other than a not very friendly staff member at check in and rooms not being ready by check-in the stay was good until we woke up to find a large cockroach in the bathroom. Upon notifying the front desk they immediately sent housekeeping to take care of it while we were out of the room. We could tell someone came into the room but I wasn’t told if they caught and disposed of it or if he went back into hiding. I was offered a bunch of reward points for the incident. The roach appeared on the morning of our check out day or we would have requested to move rooms for the duration of our stay.
Stayed 1 night in Mar 2025