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Hotel Arista

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arista

Front of property - evening/night
Lobby
Reception
Miscellaneous
3 bars/lounges, pub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    8 min drive
  • Northern Illinois University - Naperville Campus
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite

  • 660 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 447 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Naperville Riverwalk, an IHG Hotel

Pet friendly
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1000)
The price is $169
per night
$213 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Indigo Naperville Riverwalk, an IHG Hotel

About this property

Hotel Arista

4.5-star Naperville hotel with coffee shop/cafe
Along with 3 restaurants, this hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Hotel Arista features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 10000 square feet (929 square meters) include conference space. This luxury hotel also offers spa services, a vending machine, and multilingual staff. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Hotel Arista has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 to 19 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • CheFigata
  • CityGate Grille
  • Lavazza Naperville
  • TheTap In Pub and Carvery

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 7.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 19 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1002 reviews" "
Rating 8 - Good. 135 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was located in the parking garage in the back. When you check in they handed you a parking pass that you had to walk out and place in your car. They could simplify this process.
Stayed 2 nights in Sep 2024

10/10 Excellent

Balaji

Traveled with partner
The hotel was simple and clean and staff were friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option if you need to be in this part of town. Very clean, nice and new. Beautiful views from rooms, great bar and Italian coffee shop.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peder

Stayed 1 night in Sep 2024

10/10 Excellent

TAHIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Justin

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! I would recommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Terrific staff. Very quiet hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Piotr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and comfortable. We spend very nice time in hotel restaurants and bars. We was very happy with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming, kind and accommodating. The room was clean and beautiful. Loved the tv on the bathroom mirror as well as the main tv. The location of the hotel was accessible to downtown Naperville, top golf, shopping etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Octavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality
Stayed 4 nights in Aug 2024

10/10 Excellent

Liuska

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Perfect stop if you plan to go to the airport or visit Chicago
Stayed 1 night in Aug 2024

10/10 Excellent

Salvatore

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying I always judge a book by its cover and I've never been wrong. With that said, when I came across this listing, I was instantly drawn to it and knew this is where I wanted to stay for my first visit to Chicago. Upon entering, I was already amazed by the smell in the lobby as well as the friendliness of the worker (forgot her name, sorry!) who greeted me. She was actually helpful in the fact that I arrived before check-in time and was able to situate me. I got two deluxe suites and it was by far, the best room I've ever stayed in. Just so beautiful and clean and a calm environment. I went to Lavazza which was good and the spa which me and my parents found amazing! An overall 10/10! Would definitely choose it again.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Aug 2024