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Hotel Arista

4.5 star property

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Photo gallery for Hotel Arista

Front of property - evening/night
3 bars/lounges, pub
Lobby
Miscellaneous
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Odyssey Fun World
    ‪16 min walk‬
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite

  • 660 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 447 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Indigo Naperville Riverwalk by IHG

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  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, (1001)
The price is $186
per night
$232 total
includes taxes & fees
Apr 4 - Apr 5
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About this property

Hotel Arista

4.5-star Naperville hotel with coffee shop/cafe
Along with 3 restaurants, this hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Hotel Arista features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 10000 square feet (929 square meters) include conference space. This luxury hotel also offers spa services, a vending machine, and multilingual staff. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Hotel Arista has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • CheFigata
  • CityGate Grille
  • Lavazza Naperville
  • TheTap In Pub and Carvery

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1004 reviews
Rating 8 - Good. 128 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 2 nights in Dec 2024

6/10 Okay

Jenny

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean and nice looking place. In good area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brendalee, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, a lot of things to do locally
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Staff were incredible. The only negative were some stains on linens that I would not have expected from a 4 star hotel. There are a number of eating options right on the campus
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed at Hotel Arista last night and our experience was amazing. From our massages at Arista Spa, our dinner at CityGate Grille (thank you Corey for singing us Frank Sinatra on our shuttle there (1 min ride) and thank you Miquel for being the best server ever!), to our Holiday Tea at Zorba’s this morning (shout out to Brooke for her positive, happy energy!) - our experience was exceptional. The property and restaurants were decorated beautifully for the holidays and the 24 hours we spent there definitely put us in the holiday spirit! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Seborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

8/10 Good

Linkong

Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our stay. Everyone was extremely friendly and professional. Our room was amazing. Spacious, clean, and very comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The decor of the hotel was modern and contemporary. Beyond that, I don’t believe it has the qualities of a 4 star hotel it claims to be. Upon arrival there was no one to greet us to help unload our luggage. Had to walk into the hotel and ask for a bellman. No attendants on duty ready to assist you. Elevator doors are quick to close causing doors to close on you before you have a chance to enter. Handicap sidewalk curbing blocked by hotel vehicles causing wheelchair access and access for mobility challenged customers difficult. There was no valet parking service available. These are traits I would expect from a 4 star hotel. Anticipating the needs of you customers should be a priority concern. I do not feel this hotel lives up to those expectations. There’s nothing offered here to distinguish this hotel beyond any chain hotels such as a Marriott or Hyatt Regency. It’s not worth the extra cost for the same basic amenities.
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great hotel and in a wonderful location. It was everything I thought it would be and more. I would definitely recommend this hotel to family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KERRY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for shopping nearby Outlets
Great room for a girls trip for outlet shopping. Comfortably fit the 4 adults. Easy walk thru to the parking garage. Check in and out was seamless.
Stayed 2 nights in Nov 2024

10/10 Excellent

garrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that helped me set up a special night for my wife and I! Christopher was particularly excellent. He was a pleasure to work with!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel/Room was very clean. We had breakfast room service - fair pricing, fast service and food was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sardor

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Very nice.
Stayed 1 night in Nov 2024