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Hotel Chicago Downtown, Autograph Collection by Marriott

4.0 star property

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Exterior
Lobby
Exterior
Meeting facility
Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
333 N Dearborn St, Driveway Entrance at 350 N State St, Chicago, IL, 60654
  • House of Blues Chicago
    ‪1 min walk‬
  • State Street
    ‪1 min walk‬
  • Chicago Theatre
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, City View

  • 269.1 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

City view

Room, 2 Queen Beds, Non Smoking, City View

  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 284.7 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Chicago Downtown, Autograph Collection by Marriott

Hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
Hotel Chicago Downtown, Autograph Collection by Marriott offers 354 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center, meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Chicago Downtown, Autograph Collection by Marriott is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Hotel Chicago Downtown, Autograph Collection by Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 78 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay
  • Destination fee: USD 29.36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 25 per person
  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Valet parking fee: USD 78.00 per day (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Downtown Autograph Collection
Hotel Chicago Downtown
Hotel Chicago Downtown Autograph Collection
Hotel Sax Chicago
Hotel Chicago Downtown Autograph Collection
Hotel Chicago Downtown, Autograph Collection by Marriott Hotel
Hotel Chicago Downtown, Autograph Collection by Marriott Chicago

Hotel Chicago Downtown, Autograph Collection by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lidiya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. The staff is amazing! The location of our room was next to the elevator, so it was pretty loud.
Stayed 3 nights in Nov 2024

6/10 Okay

Justine

Stayed 2 nights in Nov 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chicago does a great job.
Stayed 1 night in Nov 2024

10/10 Excellent

Molly

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Raul

Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely place. Everyone very nice. Easy parking. Very close to House of Blues.
Stayed 1 night in Nov 2024

4/10 Poor

Josh

Disliked: Property conditions & facilities, room comfort
Loss for words.
Okay so as far as location in proximity to where we were going for concert was great, and their ability to check us in early was awesome, that’s about where all the good ends. They have zero vending machines in the building, and charge you 2 dollars for a bottle of water at the front desk… their onsite bar is only open 4-12 which totally makes zero sense if their “destination fee” is to be of use to absolutely anyone. hey, we have a market downstairs that you can get to if you go on a trip like the opening credits on Willy Wonka and the Chocolate Factory. Oh by the way, you can’t get back to the hotel because the door you went out will lock beyond the posted hours. You have to go out in the rain and walk around the building to get back into the lobby. Don’t expect your room to be of any count either, every fixture in the room was loose including the bathroom and shower faucets (I took video for proof). There was damage to the walls, and damage to the chest of drawers that made the place feel very cheap. Comfort was also lacking unless you like your mattress with the firmness of a stone. They didn’t ask how our stay was upon checkout either. Valet also initially lost our tag and had to call our room to see what it was we drove.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and loved our room
Stayed 2 nights in Nov 2024

8/10 Good

Dena

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a deep cleaning & improved customer apprecia
Underwhelmed with hotel. Very little done to make the experience special and the rooms need a deep clean. Doors, bathroom and curtains were dirty.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for our weekend. Clean and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia, South bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, with very helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly and helpful staff, large, quiet room. would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it and our reservation was within walking distance. Staff was very nice and the drinks at the bar were good and strong. Bartender was excellent. Chicken wings were pretty good too. Loved the room. Nice clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Kaitlin

Stayed 3 nights in Oct 2024

10/10 Excellent

Latisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia, South bend

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's directly across from the house of blues and in a very convenient and lively location.
Stayed 1 night in Oct 2024

10/10 Excellent

Carletha, GARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the bowling next door and House of Blues right across from the hotel is excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Latisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ryan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location of the hotel was ideal for walking around downtown and finding places to eat, drink, and enjoy Chicago, especially for a first time traveler. The property was easy to access, staff was very professional and nice, and overall I enjoyed my stay. The Yolk restaurant at the ground level was super convenient for recovering from the night before and reasonably priced for the delicious food they provide. The valet service for parking was very convenient and even helped me when I forgot something in my car which I was very appreciative of. My only complaint would be the cleanliness of the bathroom in my room. The shower floor had stains and the toilet area had a strong urine odor. I'm not one to make a huge deal about things like that to the point where I need to change rooms, however I felt I would share.
Stayed 2 nights in Oct 2024

8/10 Good

julie

Business traveler
Liked: Cleanliness, amenities
This property is in an amazing and walkable location. Top rated restaurants are nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024