See all properties

Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Reception
Front of property - evening/night
Fitness facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612
  • United Center
    ‪8 min walk‬
  • University of Illinois Chicago
    ‪10 min walk‬
  • Millennium Park
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Similar properties

American cuisine

Crowne Plaza Chicago West Loop by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1281)
$428 nightly
The price is $428 total
includes taxes & fees
Crowne Plaza Chicago West Loop by IHG

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel in Near West Side
Along with a 24-hour fitness center, this hotel has a 24-hour business center and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Chicago West Loop, SureStay Collection by Best Western has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Property Registration Number 60612

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 133 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great except for a few people on our floor were obnoxious and came on the hotel that way; staff did come up to settle them down and all was good
Stayed 1 night in Apr 2025

10/10 Excellent

HUGO

Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location 35 minutes walk from Union station 7 minutes walk to United Center very safe andceasy walk
Stayed 1 night in Apr 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

LADONNA

Stayed 1 night in Mar 2025

6/10 Okay

Brayden

Stayed 1 night in Mar 2025

6/10 Okay

Donald

Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

An older Hotel that is completely done over. Clean and neat. A clean comfy bed, a nice size work/ snacking counter and hard floors ( got to love it!) no filthy carpet. An amazing value. Exceptional service, they are accommodating. 3 blocks to Rush- 5 blocks to United Center.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and accommodating. Breakfast/Communal area was tidy and clean. Room was efficient and clean. Parking saved us $ because we attended an event at the United center where parking was $60. The United center is a 10 minute walk and the restaurant across the street had a shuttle. Overall just a great place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Christie

Stayed 3 nights in Dec 2024

8/10 Good

Janet

Traveled with family
Liked: Amenities
Very satisfied! Would definitely come back!
Stayed 1 night in Mar 2025

6/10 Okay

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a sewage smell on the first floor.. It did not go away the 3 days that I was there. I had a room on the first floor .. It was loud because of main door is constantly being slammed from people arriving. The parking area was not convenient at all. Was not enough room for people arriving and unloading. It was a first come first serve for the parking spots. Otherwise you would have to park on the street or in a parking garage and pay the toll.
Stayed 2 nights in Mar 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable, with reasonable pricing for parking. And the staff was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Homebase for Wanderers

Really well kept, friendly staff and decently quiet apart from the renovations happening on my final day, though that type of construction wouldn’t be a regular occurrence. Well situated on the near side of West Loop, good transit connections, especially to South Loop. Room was perfect for 1-2 people, clean with a full refrigerator, safe, microwave, TV- all updated and managed interiors. Spent much of my time away from the building and area, but travel back was never too long and it felt nice to crash at after a long day. Can’t comment on the breakfast/other amenities, but I have no complaints with my stay.
Stayed 3 nights in Mar 2025

8/10 Good

Anandram Sivasubramanian

Liked: Staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

Amber

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in our bathroom leaked.
Stayed 1 night in Mar 2025

10/10 Excellent

Ikechukwu

Stayed 1 night in Mar 2025

10/10 Excellent

Ike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay at in Chicago
Stayed 1 night in Mar 2025

6/10 Okay

Osmar

Stayed 2 nights in Mar 2025

6/10 Okay

Milette

Liked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities, room comfort

Good clean boutique hotel, needs better parking

The internet advertised as having parking. They were out of parking when we arrived at 2pm. Next door public parking garage was closed. Not much desired for street parking either. We were told a queen bed. However, the bed seemed more of a full-size vs a queen.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025