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Hotel Indigo Naperville Riverwalk by IHG

3.5 star property

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Photo gallery for Hotel Indigo Naperville Riverwalk by IHG

Exterior
In-room safe, individually decorated, desk, laptop workspace
Exterior
Exterior
Standard Room, 2 Queen Beds, River View | In-room safe, individually decorated, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
120 Water Street, Naperville, IL, 60540
  • Riverwalk
    ‪3 min walk‬
  • Riverwalk Park
    ‪3 min walk‬
  • Centennial Beach
    ‪10 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 King Bed, River View (Living Area)

Suite, 1 King Bed, River View (Living Area) | In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, River View (Living Area)

  • 750.00 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (River View)

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Balcony (River View)

  • 400 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Balcony, River View (Living Area)

  • 750.00 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, River View

  • 350.00 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Balcony (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, Multiple Beds (Living Area)

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible

In-room safe, individually decorated, desk, laptop workspace

Suite, Multiple Beds, Accessible

  • 750.00 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Shower, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible

  • 350.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Accessible (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, desk, laptop workspace

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Balcony (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Balcony (Living Area)

  • 750.00 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Standard Room, 2 Queen Beds, River View | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

  • 350.00 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, individually decorated, desk, laptop workspace

Premium Room

  • 400 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, River View

  • 350.00 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 350.00 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Naperville Riverwalk by IHG

3.5-star Naperville hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Hotel Indigo Naperville Riverwalk by IHG offers 158 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5600 square feet (520 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Hotel Indigo Naperville Riverwalk by IHG is a smoke-free property.

Hotel Indigo Naperville Riverwalk by IHG has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,600 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 100 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk by IHG Hotel
Hotel Indigo Naperville Riverwalk an IHG Hotel
Hotel Indigo Naperville Riverwalk by IHG Naperville
Hotel Indigo Naperville Riverwalk by IHG Hotel Naperville

Hotel Indigo Naperville Riverwalk by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Elena

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Not for family oriented
After paying the full price over $600 I still got charged almost $90 for additional fees. The hotel is not a resort, those fees should not be added. They have snacks in the rooms at extra charge, these should be complementary if the hotel charges extra resort fees. These are unnecessary to have in a room, because the hotel already has a market for guest to purchase. Only 2 thin shower towels for 4 guests, just unacceptable. No microwave, no access to drinking water and the ice machines are difficult to located. The breakfast was great and worth it, the servers are great. The PM bar service was not very welcoming. Nice hotel but the $$$ is not worth it.
Stayed 2 nights in Dec 2024

8/10 Good

Diane, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect downtown location, on the riverwalk and close to great restaurants.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

Stayed 1 night in Dec 2024

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are top notch and everyone is accommodating and professional!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Oluwaseyi

Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel to river walk and shopping
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent the Thanksgiving week here visiting friends. First time in Naperville. Really nice hotel with an incredibly friendly staff. We had the river view which was nice and worth the extra cost. If you’re staying in Naperville this is the place to stay. Within walking distance of shops, restaurants, and bars. Wine bar and ice cream right next door. And about a 15 minute walk to the METRA train station. It was very cold so we used Uber which was less than $10 with tip.
Stayed 4 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations. Plenty of dining options within walking area Convenient and free parking Staff very courteous and helpful. Great place to stay right in beautiful downtown Naperville
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, very clean and convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lively part of town. Excellent restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in downtown Naperville. Lots of dining options within walking distance. Easy parking. Staff was wonderful, very attentive and accommodating to every need. Bartender was just wonderful! Great place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are repeat visitors to this hotel! It always exceeds expectations!
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Questionable
If you are so concerned about my comfort and the environment, why did you take my towels (all handing on rods to indicate I could still use them) but not empty my trash bucket?
Stayed 3 nights in Nov 2024

10/10 Excellent

Waldemar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

CT

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2024

10/10 Excellent

Saif-Uddin, Nashville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. Easy check in. Area is awesome. Everything is walkable and conveniently located. I would recommend this hotel to anyone.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and helpful and the rooms were wonderful!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities. Truly enjoyed our stay.
Stayed 2 nights in Nov 2024