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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Lobby
Exterior
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
$145
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(182 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(25 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe) | Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Deluxe)

9.2 out of 10
Wonderful
(16 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed with Sofa bed

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(78 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Riu Plaza Chicago

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and concierge services.

Hotel Riu Plaza Chicago is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2370 out of 3071 reviews
Rating 8 - Good. 419 out of 3071 reviews
Rating 6 - Okay. 149 out of 3071 reviews
Rating 4 - Poor. 73 out of 3071 reviews
Rating 2 - Terrible. 60 out of 3071 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Tucson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, gorgeous rooftop with delicious food. Hotel staff are super friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kaila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast had a wide range of varieties and was delicious! Hotel staff was very welcoming. Hotel was very clean and had a lot of amenities including the rooftop bar with amazing views of the city.
Stayed 4 nights in Sep 2025

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, great location, great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine. The lobby area is very nice so one feels one is in a 4 or 5 star hotel. I would come back to stay again. The breakfast was good, a lot of different foods. Inside the room was very clean and seemed new.
Stayed 1 night in Sep 2025

10/10 Excellent

RAGHAVENDRA

Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 1/2 a block off of Michigan Ave. and Ontario, terrific location. There was no carpet in the entire building which made it feel so much cleaner! Very modern rooms and lobby. The roof top bar was great. Staff at the rooftop bar were great too! The lobby staff were fantastic!!!! Always happy, trying to help without even being asked!!! Fantastic!!! Breakfast staff needed to relax a little bit. We were a party of 12, with 6 rooms. We were never allowed to even get a table of 4 so we could sit together. We could have been given tables at least by each other. They were not interested in accommodating us. Really felt like herding animals. Breakfast was good, lots of choices.
Stayed 3 nights in Sep 2025

8/10 Good

Vida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
I had an overall great experience and plan on returning.
Stayed 1 night in Sep 2025

10/10 Excellent

HANWEI

Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and quiet and conveniently located to all types of eating, shopping, and river walk. Great breakfast buffet to start the day and fantastic rooftop bar for the evening!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Liked that Breakfast was included!! It was also easy for us to Uber to and from the airport and Wrigley Field, and and easy walk to dining and casino.
Stayed 2 nights in Sep 2025

10/10 Excellent

arturo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop wss amazing and very friendly front desk. Even delivered birthday card and chocolates for the hubby.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Downtown Chicago

Deluxe Room - 10/10. Great size. Clean. Sensible size TV for the room. Good choice of channels and the casting was a welcome experience. Good size safe and fridge, but only a coffee maker (i.e. no tea)… Bathroom - 10/10. Clean and decent size. Great shower. Double wash basins. Bed - 10/10. Nice bed. 4 good night’s sleep. WiFi - 10/10. No issues. Gym - N/a. Didn’t use. Breakfast - 10/10. Great choice and very good quality. Varied slightly everyday. Staff - 10/10. All the staff were friendly and helpful. Hotel - 10/10. Great location in Downtown Chicago, just off the Magnificent Mile. Quite new and looks it too. Everything was fresh and modern, just as you’d hope/expect. Would definitely recommend.
Stayed 4 nights in Sep 2025

2/10 Terrible

Richard

Disliked: Staff & service
They did not refund our money after we had to cancel our trip. Not happy about that or this experience with Expedia.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent. Shortage of cleaning staff created some problems—two times the room wasn’t serviced until after 5:00 p.m. Room was fine but we needed information about turning on and using the TV. Also needed instructions on using the soap dispensers in the bathroom. Seems trivial, but it’s the little things that separate good from excellent. Staff was cordial and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Mercedes, colonia

Liked: Cleanliness, staff & service, property conditions & facilities
They had a buffet in the hotel which was great and it’s in a great location . Close to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Stayed 2 nights in Sep 2025

10/10 Excellent

Laurie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looking forward to next stay at a Riu Hotel

This was my first stay at a Riu Hotel. It was outstanding on every level - service, atmosphere, cleanliness - you name it. The breakfast was outstanding - state of the art buffet - well-stocked and very tasty. Location is fabulous - just a block off Miracle Mile. Will definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff, clean rooms with comfortable beds. For the free breakfast there were alot of good and tasty foods. Will definitely recommend this hotel to friends and family.
Stayed 3 nights in Sep 2025

10/10 Excellent

Evaristo

Stayed 4 nights in Sep 2025