Hotel Riu Plaza Chicago

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Deluxe Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(16 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(13 reviews)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(45 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Hotel Riu Plaza Chicago is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1588 out of 2071 reviews
Rating 8 - Good. 290 out of 2071 reviews
Rating 6 - Okay. 101 out of 2071 reviews
Rating 4 - Poor. 52 out of 2071 reviews
Rating 2 - Terrible. 40 out of 2071 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great spot

This is a great property in the heart of downtown. The rooms are large for a city hotel and all the staff was very helpful! And great breakfast that is included!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paulina

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Swetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

jennifer

Stayed 4 nights in Mar 2025

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely!
Stayed 1 night in Mar 2025

10/10 Excellent

Shamekia

Liked: Amenities
Cleanliness and the breakfast buffet as well as the noon check out
Stayed 1 night in Mar 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top rated. Jasmine at the front desk went above and beyond. Incredibly nice and helpful. She was super friendly. Jesus at the bar was amazing. His drinks were great and he was very friendly. I only wish they had vending machines and Diet Coke in the grab and go. Make sure not to miss the breakfast buffet. Thank you Riu. I will be back
Stayed 3 nights in Mar 2025

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Magnificent Mile
Stayed 1 night in Mar 2025

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I grabbed this hotel because of the incredible sale price but it was much more than I anticipated! It is absolutely BEAUTIFUL, from the lobby to the halls and room. I mistakenly got a king room instead of two queens for my daughter and I but it worked out perfectly!! Couch in the room for eating and lounging. Two other pluses…. Directly across from Garrett’s Popcorn, a few steps from Michigan Ave., one block from the AMC on Michigan (terribly run down)
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIU Plaza Chicago

This hotel is new to Chicago and was beautiful. The staff was very helpful and made you feel welcome. The facility is very eco friendly and clean. The breakfast was fab! Many food options - clean buffet and eating area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bradley

Stayed 1 night in Mar 2025

10/10 Excellent

Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Mar 2025

6/10 Okay

hayes

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooftop was closed, and that was a big reason we stayed there. There was no mention anywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, helpful and kind staff. I disappointed that the roof top was not open and was told it was under construction. Breakfast provided was very good offering great and fresh food. Staff maintained it well at all times. We were both very pleased with our stay during our visit for our first time in Chicago.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very clean rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with our stay

That staff was friendly and helpful. The atmosphere was great. Everything was super clean and the location is awesome.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time walk around Chicago. Nice to have a hotel in the midst of all the action.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all extremely friendly and helpful and the breakfast was fantastic!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful & nice. All you can eat breakfast was also really good. Kind of made me feel like I was staying at a resort out of the country.
Stayed 3 nights in Mar 2025