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Hyatt House Chicago West Loop

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House Chicago West Loop

City view from property
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Pool
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
105 N MAY STREET, Chicago, IL, 60607
  • University of Illinois Chicago
    ‪14 min walk‬
  • United Center
    ‪20 min walk‬
  • Willis Tower
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Kitchen Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Studio Kitchen Suite | King Bed (plus sofa bed)

9.6 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Kitchen Suite | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Kitchen Suite | King Bed

7.6 out of 10
Good
(4 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

High Floor Kitchen Suite | Two Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 365 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for High Floor Den | Two Queen Beds

City view

High Floor Den | Two Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 289 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

Studio Kitchen Suite | Two Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Accessible Den | Two Queen Beds / Roll-in Shower

Accessible Den | Two Queen Beds / Roll-in Shower | Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | Two Queen Beds / Roll-in Shower

9.6 out of 10
Exceptional
(7 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite | King Bed (plus sofa bed)

  • 327 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Den | King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Den | Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Den | Two Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

Den | King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

10.0 out of 10
Exceptional
(5 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Crowne Plaza Chicago West Loop, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1005)
The price is $118
per night
$139 total
includes taxes & fees
Feb 1 - Feb 2
Crowne Plaza Chicago West Loop, an IHG Hotel

About this property

Hyatt House Chicago West Loop

3.5-star hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Chicago West Loop features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt House Chicago West Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 68 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 60607

We should mention

Pool access available from 6:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1002 reviews" "
Rating 8 - Good. 187 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 42 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Stayed 1 night in Sep 2024

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in a trendy neighborhood very close to the subway. Easy access to downtown and great food options in a walkable distance.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs more parking.
Everything was great! They just need to improve on parking. Their garage is very small and since is first come first served, if you leave, you’re not guaranteed a spot when you come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rhea

Stayed 1 night in Sep 2024

6/10 Okay

Courtney

Stayed 1 night in Sep 2024

6/10 Okay

Adil

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

MIGUEL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam hotel
When we first got there everything seemed good until night and checkout the morning shift lady at the front desk was not professional she lacked communication and was not hearing anything out we had to say and she had a very rude attitude towards me and that ruined my experience there and will not be coming and do not recommend……
Stayed 1 night in Oct 2024

10/10 Excellent

Celiza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed. The room was spacious and the bathrooms. Very clean and nice staff
Stayed 2 nights in Sep 2024

10/10 Excellent

chardonnay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alicia, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a number of times, and it is our go to when we are going to an event at the United Center because it's an easy walk to / from a concert or game. Hyatt service is consistent and helpful. Nice lobby area with bar (including some outside seating) on the 3rd floor, and also a pool and outdoor area on an upper floor. Rooms are well designed, quiet, and comfortable, with great beds and showers. Breakfast is nicely done, with helpful and friendly staff. The only challenge is hotel-provided parking, which is VERY limited and expensive. However, whenever we've brought a car, I've had little problem finding a safe street spot to park. This West Loop neighborhood is buzzing, with tons of restaurants and bars to walk to nearby, and easy walking access to the Loop if you're in town for work. Will continue to stay at this hotel for a great West Loop home base.
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable
I was treated well by the reception staff, both check in & out. Room was spotless and comfortable. The accessibility equipment in the bathroom was perfect for me. Our breakfast was good with lots of choices. We were fortunate to have gotten parking on the premises and loved that we could walk to our destinations!
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Maggie

Traveled with family
Horrible experience
My son and I arrived after attending riot fest only to find that we didn’t have a room. The hotel people told us that my card was attempted to be charged 5 days prior and was denied. I did choose pay at the hotel so I am not sure this actually happened. What I believe is they over booked and by the time we got there all rooms were gone. I am very disappointed with this experience. They didn’t have parking either which was annoying because we walked .8 miles to hotel once we found parking and had to walk back to leave . We happy paid 2x less to stay in a Hilton in Naperville which was clean and comfortable. I will never stay at a Hyatt again in my life.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to comment on the staff. We had trouble at check in and if not for Leu, we would have canceled. He is smart, courteous, and made us feel like we were important to Hyatt House. He is an outstanding example of customer service. You’re very lucky to have him. Later, at the bar, Michaela furthered that warm experience. Both people are very valuable to your hotel.
Stayed 1 night in Sep 2024

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! We will definitely come back to this hotel the next time we are in Chicago.
Stayed 1 night in Sep 2024

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Not enough staff, staff was so rushed they couldn’t even speak clearly
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Stayed 4 nights in Sep 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean, quiet and convenient location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Selena

Stayed 1 night in Sep 2024

10/10 Excellent

ALEJANDRO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024