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Hyatt House Chicago West Loop

3.5 star property

Choose dates to view prices

Photo gallery for Hyatt House Chicago West Loop

City view from property
Point of interest
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly

Explore the area

Map
105 N MAY STREET, Chicago, IL, 60607
  • United Center
    ‪20 min walk‬
  • Michigan Avenue
    ‪3 min drive‬
  • Willis Tower
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Kitchen Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Studio Kitchen Suite | King Bed (plus sofa bed)

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Kitchen Suite | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Kitchen Suite | King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

High Floor Kitchen Suite | Two Queen Beds

  • 365 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for High Floor Den | Two Queen Beds

City view

High Floor Den | Two Queen Beds

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 289 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

Studio Kitchen Suite | Two Queen Beds

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Accessible Den | Two Queen Beds / Roll-in Shower

Accessible Den | Two Queen Beds / Roll-in Shower | Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | Two Queen Beds / Roll-in Shower

  • 247 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite | King Bed (plus sofa bed)

  • 327 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Den | King Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Den | Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Den | Two Queen Beds

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

Den | King Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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Crowne Plaza Chicago West Loop by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1009)
The price is $188
per night
$221 total
includes taxes & fees
Apr 9 - Apr 10
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About this property

Hyatt House Chicago West Loop

3.5-star hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Chicago West Loop features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt House Chicago West Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 68 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 60607

We should mention

Pool access available from 6:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1008 reviews
Rating 8 - Good. 185 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kijae

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfonso

Stayed 1 night in Nov 2024

10/10 Excellent

Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin and checkout were easy, very clean and comfortable room, breakfast spread was nice, and it wasn't difficult to find parking nearby, especially since we were staying on a Saturday night and the meters are free on Sunday. Parking might be a bigger hassle other times.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great there! I really enjoyed my stay
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Business traveler
It was comforting
Stayed 3 nights in Dec 2024

10/10 Excellent

Joel

Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rizwan Malik Mohammed Yusuf

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very near to the place I had to visit and lots of activities that are wakable
Stayed 2 nights in Dec 2024

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, nicely decorated, and very clean. All the staff members we dealt (front desk and housekeeping) with were friendly, polite, professional and helpful. The only disappointment during our stay was the breakfast. The eggs were just awful, and many of the other food items needed to be replenished but never were. We opted for going out for breakfast after the first morning. Other than that, our stay was very enjoyable and we would highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for its price. Leu at reception was really helpful and kind
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean is a the most important thing an they were just that
Stayed 1 night in Dec 2024

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our thanksgiving stay, but found parking to be a big nuisance since spaces are limited at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Easy walk to bars/restaurants in the area (even in winter). Several parking options close by (their ramp was full). Nice & updated decor.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located walking distance from everything you need, it's in a safe area and surrounded by friendly people and staff. Me and my son stayed 5 nights, walked to all of our meals and the United Center for 2 events. I highly recommend The Hyatt House to anyone visiting Chicago!
Stayed 4 nights in Nov 2024

2/10 Terrible

Spencer

Traveled with family
Disliked: Staff & service, amenities
Lady at front desk is NOT someone you want to be greeted by when checking into a hotel. I never review anything but felt the need to say this. Everything else was fine. They clean the rooms every other day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend with our family.
I was so perfect. Everything went smooth and the room and amenities were above average. Thank you!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Great experience. The room was quiet even with a lot of people booked for a wedding. Guest services was great.
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space for a family
The size and setup of the room was great for our family of four. We were grateful for the extra space (kitchen, table, sofa) and utilized it all well. The free breakfast was pretty bad and the hotel bar is very limited on what is serves and doesn't open until 5pm. There was a party in the hallway on our floor one night that was very loud. We did call down eventually and were told that the people were being asked to leave, but it was an extremely disruptive evening with little sleep. I don't blame the hotel for that, it was just circumstances and we do appreciate they eventually got the people out.
Stayed 3 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very nice breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet is very low and difficult for seniors to navagate.
Stayed 2 nights in Nov 2024