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Hyatt House Chicago West Loop

3.5 star property

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Photo gallery for Hyatt House Chicago West Loop

City view from property
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Pool
  • Laundry
  • Gym
$220
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
105 N MAY STREET, Chicago, IL, 60607
  • United Center
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪3 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Kitchen Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Studio Kitchen Suite | King Bed (plus sofa bed)

9.6 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Kitchen Suite | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Kitchen Suite | King Bed

7.6 out of 10
Good
(4 reviews)
  • 240 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

High Floor Kitchen Suite | Two Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 365 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for High Floor Den | Two Queen Beds

City view

High Floor Den | Two Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 366 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 289 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

Studio Kitchen Suite | Two Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Accessible Den | Two Queen Beds / Roll-in Shower

Accessible Den | Two Queen Beds / Roll-in Shower | Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | Two Queen Beds / Roll-in Shower

9.6 out of 10
Exceptional
(8 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite | King Bed (plus sofa bed)

  • 327 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Den | King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Den | Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Den | Two Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

Den | King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • 194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

10.0 out of 10
Exceptional
(5 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House Chicago West Loop

3.5-star hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Chicago West Loop features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt House Chicago West Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 68 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 60607

We should mention

Pool access available from 6:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1017 reviews
Rating 8 - Good. 186 out of 1017 reviews
Rating 6 - Okay. 77 out of 1017 reviews
Rating 4 - Poor. 46 out of 1017 reviews
Rating 2 - Terrible. 45 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with family
Liked: Amenities
Yes
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Ruby, Springfield

Liked: Cleanliness
It was closer to the event we were attending.
Stayed 3 nights in Mar 2025

2/10 Terrible

Florence

Traveled with partner
Disliked: Cleanliness, amenities
The room looked ok at first until we open the refrigerator and foul smell and spoiled food found. We had a wedding event to go to right away, so i just re moved all the food and took them to the front desk to dispose of. The hotel was informed but since we had an event to go to, we did not have time to go thru the rest of the room until late in the evening. I was looking for glasses for my water, noticed the diswasher unit just practically unattached when i tried to open the door....which was a surprise (i did inform the hotel as well). Glasses did not look throughly cleaned. Because of the above, i was paying a little more attention when i use the shower, which i notice black molds on the shower curtain! I am extremely disappointed of the room and told to reach out to get a refund for the stay. I hope Expedia will help me to get the compensation. Please contact Roberto Madera AGM regarding to this matter. Thank you! Sincerely, Florence
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy room and friendly staff. Super convenient to restaurants, live music and shopping. Very walkable area.
Stayed 1 night in May 2025

6/10 Okay

Becky

Hotel parking only has 20 spaces for a 14 floor hotel! Plan your parking elsewhere in advance. You'll enter at ground level where the homeless like to hang out and have to take an elevator to the 3rd floor for the lobby/front desk to check in.
Stayed 1 night in May 2025

8/10 Good

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Worked great for our travel plans.
Stayed 4 nights in May 2025

10/10 Excellent

Arieal

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 4 nights in Apr 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a great place, minus the parking situation
Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Airmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I have never seen such service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in West Loop

Perfect place to stay if you need to stay in this area. We stayed here for a concert at Bottom Lounge. Easy walking distance to venue andany food options. Amazing front desk staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Maid service once every 4 days…. REALLY? That might be acceptable for a third rate property on the other side of town, but you guys are really cutting the wrong corners!
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrice, Martinez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to restaurants, and transportation. The staff was very friendly and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, breakfast was awesome, the area is great-super walkable, great restaurants and 5 minutes to the L. Perfect hotel for Chicago weekend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect Location
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lisa, FREEPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room; was clean; staff was good. Parking garage was full when we arrived so had to park down the street at a different garage. Breakfast was not great.
Stayed 1 night in Apr 2025

10/10 Excellent

KERRY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Stayed 2 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Was an issue finding parking. Hotel lot was full as were all adjacent lots.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service!
Stayed 1 night in Apr 2025

8/10 Good

Janaki

Stayed 3 nights in Apr 2025