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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

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Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Meeting facility
Room, 1 King Bed with Sofa bed (Specialty) | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
$129
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(37 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(34 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(33 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(27 reviews)
  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Specialty King Room with Sofabed and Roll-In Shower

42-inch TV with digital channels, MP3 dock

Accessible Specialty King Room with Sofabed and Roll-In Shower

  • Sleeps 4

View all photos for Accessible King Room with Sofabed and Tub

Living area | 42-inch TV with digital channels, MP3 dock

Accessible King Room with Sofabed and Tub

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Corner View King Room With Sofabed

  • Sleeps 4

King Room With Shower-Accessible

  • Sleeps 4

Queen Room With Sofabed And Tub-Accessible

  • Sleeps 5

Guest Room With Queen Bed, Shower, Sofa Bed-Accessible

  • Sleeps 5

View all photos for Two Queen Room

42-inch TV with digital channels, MP3 dock

Two Queen Room

  • Sleeps 5

King Room

  • Sleeps 4

View all photos for Two Queen Room with View

42-inch TV with digital channels, MP3 dock

Two Queen Room with View

  • Sleeps 5

View all photos for King Room with View

42-inch TV with digital channels, MP3 dock

King Room with View

  • Sleeps 4

View all photos for Specialty King Room

In-room safe, desk, laptop workspace, soundproofing

Specialty King Room

  • Sleeps 4

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About this property

Hyatt Place Chicago/Downtown - The Loop

3-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Chicago/Downtown - The Loop features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities.

Hyatt Place Chicago/Downtown - The Loop is a smoke-free property.

Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1103 reviews
Rating 8 - Good. 246 out of 1103 reviews
Rating 6 - Okay. 87 out of 1103 reviews
Rating 4 - Poor. 49 out of 1103 reviews
Rating 2 - Terrible. 48 out of 1103 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Anastasia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Biggest gripe is that the parking is down the street, and $62 per night! That really needs to be up front. The pool is indoor on the second floor with a max capacity of 25 but theres no place for their "pet friendly" guests to do their business. Their suggestion was to take a walk and find some gravel. Even airports have potty zones.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Johanny Antonia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatyana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was normal stay. Had bugs in the first room we received so we’re moved to another
Stayed 1 night in Jun 2025

8/10 Good

Han

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room!
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Aug 2025

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is good and nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly employees and the location is perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

2/10 Terrible

Jamal

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Suzanne, Marshall

Business traveler
Disliked: Property conditions & facilities
I was there for 2 days and elevator broke down 3 times. Fryer in restaurant was broken limiting menu. Walls very thin, so I got to listen to a crying baby for 2 days. Doors also sweaky. Carpets on floors are frayed by elevators. Needed to leave earlier and manager refused to waive last night, but also did not come out of the office to speak with me instead used an employee as a go between. As a past GM, I know policy could be waived and the room could have been resold as it was lollapalooza and an employee informed me that they were sold out.
Stayed 3 nights in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good for my family’s visit to Chicago. The only issue we had was the room was very humid and quite warm the first 36 hours regardless of what we set thermostat at. Even the carpeting felt damp. By our last day/night it finally cooled off and became less muggy (it was in the 70s outside so not heat wave related).
Stayed 3 nights in Jul 2025

10/10 Excellent

Julian, Waukegan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jul 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, staff & service
The hotel and room was clean. The room was very small, and dark with a view on the wall of the next building. We understand that it was a prime weekend but selling hotel room this small at this price is very disheartening. We have been in Chicago downtown area very often, and this was by far the most expensive we ever pay and we never had such a small dark room. We felt taking advantage of. Disappointed
Stayed 2 nights in Aug 2025

10/10 Excellent

Ferida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight however they didn’t have extra bedding for a third person.
Stayed 1 night in Aug 2025