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Hyatt Place Chicago/Hoffman Estates

3.0 star property

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Photo gallery for Hyatt Place Chicago/Hoffman Estates

Restaurant
Property preview
Indoor pool
Premium bedding, down comforters, in-room safe, desk
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
$123
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
2750 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Place, St. Alexius Medical Center
    ‪17 min walk‬
  • Place, Bridges of Poplar Creek Country Club
    ‪3 min drive‬
  • Place, Hilldale Golf Club
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Guest Room, Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

42-inch flat-screen TV with premium channels, TV, pay movies

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(60 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(24 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

In-room business center

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(22 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hampton Inn & Suites Chicago/Hoffman Estates
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,007 reviews
Hampton Inn & Suites Chicago/Hoffman Estates

About this property

Hyatt Place Chicago/Hoffman Estates

3-star Hoffman Estates hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Chicago/Hoffman Estates offers 126 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hoffman Estates hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Chicago/Hoffman Estates features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1035 square feet (93 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in. Complimentary self parking is available on site.

Hyatt Place Chicago/Hoffman Estates is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Hoffman Estates has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,035 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Chicago/Hoffman
Hyatt Place Chicago/Hoffman Estates
Hyatt Place Chicago/Hoffman Hotel
Hyatt Place Chicago/Hoffman Hotel Estates
Hyatt Hoffman Estates
Hyatt Place Hoffman Estates Hotel Hoffman Estates
Hyatt Place Chicago/Hoffman Estates Hotel
Hyatt Chicago Hoffman Estates
Hyatt Place Chicago/Hoffman Estates Hotel
Hyatt Place Chicago/Hoffman Estates Hoffman Estates
Hyatt Place Chicago/Hoffman Estates Hotel Hoffman Estates

Hyatt Place Chicago/Hoffman Estates Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1005 reviews
Rating 8 - Good. 232 out of 1005 reviews
Rating 6 - Okay. 127 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Stayed 1 night in Aug 2025

8/10 Good

Iker

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a little bit old but perfect to stay the night
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

6/10 Okay

emanuel

Traveled with partner
Disliked: Amenities
Excellent staff. Hallway floor was sticky , smelled like weed and smoke. Stayed here years ago and it looks like they haven’t updated the rooms in over a decade.
Stayed 1 night in Aug 2025

6/10 Okay

emanuel

Traveled with partner
Disliked: Property conditions & facilities
Outdated , had a funny smell. Was quiet but the hallway smelled like weed and smoke. Hallway floor felt sticky. Excellent staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Ana was amazing. Only bad time was guy 1 night. He was maybe Indian descent was rude. Everyone else was awesome.
Stayed 3 nights in Aug 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Aug 2025

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, we were given our keys with no other information on breakfast times or other details. The hallway and room carpet were disgusting with stains. I tried to get coffee in the morning, and they were out. They had a Starbucks sign on the wall stating they sold it, but when we tried to purchase it, the gentleman said the machine was broken. We were very disappointed with the Hyatt and will not stay there again. They definitely need to renovate this location!
Stayed 3 nights in Aug 2025

10/10 Excellent

robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Xxx
Stayed 1 night in Aug 2025

6/10 Okay

Steven Craig

Traveled with family
Liked: Staff & service, property conditions & facilities
Front desk was amazing. Anna, might have her name misspelled, was so awesome. She was a pleasure every time we came through to our room. She has serious charisma, worth way more than her weight in Gold.
Stayed 4 nights in Jul 2025

2/10 Terrible

Reza, Hialeah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up 9:30pm and they canceled my reservation and overbooked so they left me on the street with no hotel. Terrible customer service at the front desk.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable stay. From the moment I arrived, Anna at the front desk made me feel welcomed and even directed me to where I could get a Chicago Pie, which was delicious. The entire staff was exceptionally friendly. I was there for business, and our team utilized one of the conference rooms. The breakfast options were excellent, and the taste did not disappoint.
Stayed 2 nights in Aug 2025

6/10 Okay

Mohammed

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great! Very clean and nice staff.
Stayed 1 night in Aug 2025

6/10 Okay

Luz

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

This Hotel Really needs attention,its shameful.

So we came just for a quick getaway before school starts and the service is great, friendly staff but the room was dirty. Lots of stains and dust and left over things from other guest. Bottle, pacifier, store tags from clothes and a used rolled up panty liner on the floor in the bathroom. When I say dust, i mean years of dust on the egdes of the floors. Hair clumps and stuff on floors like they are not vacuuming all the time. Stains on the bed sheets and covers. Dont lift the sheets because the beds are horrid. All types of stains. The bed even has poop stains on it. Carpet has gum and other stuff stuck to it. Dust in the coffee pot, no trash bags in the bins. Counter tops dirty, not just dust but grime and head boards dirty. Pool was a mess if your coming for the pool, dont. It smells like stagnate water because of the pebble floor that is not sealed and all the water just sits in the pebbles and theres green and black stuff on the pebble floors with the pebbles coming off all over and wads of hair and stuff all over the floor. The water is not that clean either. Pool area has not been cleaned in a long time..who knows when they cleaned the floors. Pool could be a great area if they redo it and keep it clean. The staff as I said are kind and had no issue. Who ever owns this place needs to really remodel and check the quality of cleanliness in this place unless they just dont care but for what one pays for a room to stay here.... its shamefully disgusting.
Previous people's garbage including a rolled up used panty liner
Someone's baby bottle and pacifier we found after moving things to make sure nothing of ours was left behind
Garbage when we moved the pull out a little.
Dirty dirty tables
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Stayed 3 nights in Aug 2025

2/10 Terrible

Kaitlyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Unorganized with no sense of urgency

Our room wasn’t ready upon check in and then they switch our room 3 times
Stayed 1 night in Jul 2025

2/10 Terrible

Danielle, Schaumburg

Stayed 3 nights in Aug 2025

10/10 Excellent

Jigar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in May 2025

4/10 Poor

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This was a rough visit. Bathroom smelled of mildew and had no airflow. Bathroom vent fan was caked in months of dust. A cleaner burst into our room early one morning (before 9am) without knocking. The funny thing is our room was never attended to or refreshed during our three night stay. There were mites in the tub. There was one exceptional employee who helped us find a trash can (we didn’t have one in our room) but otherwise the staff were unfriendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms
Stayed 1 night in Jun 2025