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Hyatt Place Chicago/Hoffman Estates

3.0 star property

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Photo gallery for Hyatt Place Chicago/Hoffman Estates

Restaurant
Indoor pool
Exterior
Premium bedding, down comforters, in-room safe, desk
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$123
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
2750 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Place, Fresenius Medical Care at St. Alexius Medical Center - Aph.
    ‪16 min walk‬
  • Place, St. Alexius Medical Center
    ‪17 min walk‬
  • Place, Bridges of Poplar Creek Country Club
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Guest Room, Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

42-inch flat-screen TV with premium channels, TV, pay movies

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(60 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(25 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

In-room business center

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(22 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(14 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hilton Garden Inn Hoffman Estates
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
Hilton Garden Inn Hoffman Estates

About this property

Hyatt Place Chicago/Hoffman Estates

3-star Hoffman Estates hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Chicago/Hoffman Estates offers 126 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hoffman Estates hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Chicago/Hoffman Estates features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1035 square feet (93 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in. Complimentary self parking is available on site.

Hyatt Place Chicago/Hoffman Estates is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Hoffman Estates has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,035 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Chicago/Hoffman
Hyatt Place Chicago/Hoffman Estates
Hyatt Place Chicago/Hoffman Hotel
Hyatt Place Chicago/Hoffman Hotel Estates
Hyatt Hoffman Estates
Hyatt Place Hoffman Estates Hotel Hoffman Estates
Hyatt Place Chicago/Hoffman Estates Hotel
Hyatt Chicago Hoffman Estates
Hyatt Place Chicago/Hoffman Estates Hotel
Hyatt Place Chicago/Hoffman Estates Hoffman Estates
Hyatt Place Chicago/Hoffman Estates Hotel Hoffman Estates

Hyatt Place Chicago/Hoffman Estates Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1017 reviews
Rating 8 - Good. 227 out of 1017 reviews
Rating 6 - Okay. 127 out of 1017 reviews
Rating 4 - Poor. 58 out of 1017 reviews
Rating 2 - Terrible. 49 out of 1017 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

royland

Stayed 3 nights in Oct 2025

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very disappointing stay. Despite multiple requests, I was never given fresh sheets during my time at the hotel. The lady at the front was also rude when we asked if we could get new sheets after coming back to the hotel and seeing that the bed sheets nor the towels had been changed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there over a week, staff was friendly & helpful.
Stayed 11 nights in Sep 2025

6/10 Okay

Kim

Traveled with family
Liked: Staff & service
Location is good. But really dated.
Stayed 2 nights in Oct 2025

6/10 Okay

Tonia

Traveled with family
Disliked: Property conditions & facilities

Very Disappointed

The hotel needs to be updated. I was disappointed in the hotel overall. Unlike the Hyatt Places I’ve stayed in previously this hotel & the breakfast left something to be desired. Will not stay again until this place is renovated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very accommodating
Stayed 1 night in Sep 2025

6/10 Okay

vivian

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Guy who checked me in didn’t seem like he enjoyed working there. Not personable and when asked what food the restaurant serves, his response was- in all honesty they serve frozen foods here. Not great for business! Bathroom floor is dirty and bath mat. Michelle was the only one who was hospitable and accommodating.
Stayed 3 nights in Sep 2025

8/10 Good

Kelse

Stayed 4 nights in Sep 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jacqueline, Fort Myers

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most disappointing Hyatt I have stayed. Seemed to be very short staffed. I only saw 2 staff members in 3 days. There’s no housekeeping service. The whole building is dirty and in disrepair. TV cable service was in and out like a poor connection. The bed was old and squeaky and uncomfortable. I feel I greatly overpaid for what was received. It didn’t feel like a Hyatt at all. The area felt safe and there was a Starbucks across the street that was open early so that was good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Michelle was very helpful - and allowed us to check-in early!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

8/10 Good

Evon

Traveled with group
Liked: Staff & service
Fine
Stayed 2 nights in Sep 2025

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was. Fine minus the checking in portion. I was accused of not paying and was asked to show my bank transactions on my phone to prove that I paid. After I showed I paid, I was still accused of not paying. Once I was told they would walk to me my room, I need to go outside and bring my two small children inside. As I walked in to the hotel, my family member was checking in and I said hello. As I said hello, the lady behind the counter looked at my family member and said oh she is not happy with us right now. She was so rude and unprofessional. Me and other family members will never stay at this Hyatt because of her and her rudeness ever again.
Stayed 2 nights in Sep 2025

4/10 Poor

Douglas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Reserved a room with a king bed. We went to the room and got a room with two double beds. The tv didn’t work, so called down to front desk and found the phone didn’t work either. Went back down stairs to front desk and got another room. Went to the new room and called down to get an extra towel. No one answered the phone. Had to go back down to front desk to pick up an extra towel. Our daughter and her family went to their room and when they opened the door they walked in on another family staying in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, clean and with lots of space.
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with the size of the room. Bed was comfortable. Breakfast was better than most hotels. Staff were very friendly and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Overall good hotel. It is an Old hotel well maintained. It needs some upgrades as mentioned it is old. Breakfast and service are very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eziz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacy and clean. Breakfast was great.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2025

10/10 Excellent

Khamhou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs and clean
Stayed 1 night in Aug 2025

4/10 Poor

Syeda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms because the light was not working in the bathroom, the cupboard (which was the size so tiny it was weird) door was off its rails, there was no safe in the room, the tv is in an odd spot and the bed faces the sink and washroom? I know the tv can be tilted / turned towards the bed or the sofa bed but it didn’t work for us - still had to tilt to watch. We had booked 7-8 rooms and I had specially asked to be able to stay on the same floor at least since we can’t do too many stairs / elevator rides plus had kids. But the man at front desk was too lazy to bother so he made us stay on 4 different floors. I know guarantees mean nothing but honestly it would make sense if some form of empathy was shown instead of “it’s too much work for me”. Updates and upgrades are needed in the hotel. It was pretty old looking.
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vonetta R. gave us an excellent check in experience. We had some noisy neighbors, but the room was nice and the hotel breakfast one of the best I've ever had. Overall a good stay.
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation
Stayed 2 nights in Sep 2025