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Hyatt Place Chicago/Lombard/Oak Brook

3.0 star property

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Photo gallery for Hyatt Place Chicago/Lombard/Oak Brook

Relax in comfort with a large bed, sofa, and flat-screen TV in this inviting space.
Situated in a well-maintained area, this hotel offers a modern architectural design with a brick and glass facade.
Relax in comfort with a large bed, sofa, and armchair, surrounded by a peaceful atmosphere.
Relax by the pool surrounded by lounge chairs and a table.
Relax in our stylish lobby with comfortable seating, dining area, and a cozy bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
2340 South Fountain Square Drive, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪14 min walk‬
  • Oakbrook Center Mall
    ‪4 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Two Double Beds (plus sofa Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Two Double Beds (plus sofa Bed)

8.4 out of 10
Very good
(86 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(12 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

42-inch flat-screen TV with digital channels, TV, pay movies

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(18 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Plus Sofa Bed (High Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Plus Sofa Bed (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(74 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1032)
$189 nightly
The price is $189 total
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About this property

Hyatt Place Chicago/Lombard/Oak Brook

3-star Lombard hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Chicago/Lombard/Oak Brook offers 151 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Chicago/Lombard/Oak Brook features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary.

Hyatt Place Chicago/Lombard/Oak Brook is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Hyatt Place Chicago/Lombard/Oak Brook has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Chicago/Lombard
Hyatt Place Chicago/Lombard Hotel
Hyatt Place Chicago/Lombard Hotel Lombard
Hyatt Place Chicago/Lombard Lombard
Hyatt Lombard
Hyatt Place Lombard
Lombard Hyatt
Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard
Hyatt Place Chicago/Lombard/Oak Brook Hotel
Hyatt Place Chicago/Lombard/Oak Brook Lombard
Hyatt Place Chicago/Lombard/Oak Brook
Hyatt Place Chicago/Lombard/Oak Brook Hotel
Hyatt Place Chicago/Lombard/Oak Brook Lombard
Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard

Hyatt Place Chicago/Lombard/Oak Brook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 524 out of 1009 reviews
Rating 8 - Good. 243 out of 1009 reviews
Rating 6 - Okay. 112 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 67 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ease of access
Stayed 3 nights in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

My sister, son, and I went on a last minute trip to Chicago. We normally gravitate towards Hyatt Place wherever we go. They are usually priced well and give us a nice feel overall. Here was no exception. Staff was so nice and helped us with any questions we had during our stay!
Stayed 2 nights in Mar 2025

8/10 Good

Araceli, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Some front desk staff were great and others weren’t very attentive. The housekeeping staff is really fantastic and does an incredible job. They don’t clean up the parking lot often as there was garbage and bottles in it throughout our stay. We ended up picking it all up ourselves
Stayed 4 nights in Apr 2025

10/10 Excellent

Julie, montello

Liked: Staff & service
Great staff and love that they had a happy hour. Patricia was so nice and took great care of everyone. Even set up an area for our family to eat pizza. Pool was less than great. Water was so cloudy, you couldn’t see one foot below the surface. Tons of kids with lots of inflatables. One group had no parents with them. Very loud. Kids were running around and one fell on the slippery deck. Staff was very good and came after being made aware of what was going on. Would definitely come back for the staff and the rooms. The pool definitely needs more attention. Can’t rate breakfast. It was very crowded and we couldn’t get near the food.
Stayed 1 night in Apr 2025

2/10 Terrible

Samantha

Stayed 1 night in Apr 2025

6/10 Okay

Monique

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware rooms are not cleaned

To start the it took 30 mins for the front desk attendant Vikter to come to the door. It’s was 2:30 am when we arrived. He was sleeping in the back. I had to pry the door open with hands to get in. His service was lack luster and non existent. Once checked in to room 402 we discovered brown stains on the sheets and pillows. Called front desk to make Vikter aware. He has zero response and is completely clueless in problem solving skills. I then said we’d like another room. He gives us another room 102. We go to check that room only to find pubic hairs in the bed and the towels were stained. Once letting Vikter know that we wanted to check out and receive a refund, he said he would let the manager know. He did not. I’ve spent $232 and been getting the run around about my refund from Hotels.com and the hotel manager. I do not recommend using this site as I’ve had this problem before. I will not be using hotels.com again nor will I return to this Hyatt hotel. Photos of sheets and pillows below
Stayed 2 nights in Apr 2025

2/10 Terrible

Brandon

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Angelica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool seemed very dirty and the next day it was shut down for a few hours.
Stayed 3 nights in Mar 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Weekend!

This is our second time staying here and it was very good. Breakfast was yummy (I love waffles) and the service is good. Only one small complaint - On Saturday I asked for our room to be cleaned on Sunday and it was never done. Other than that, we enjoyed our stay. We will be back!
Stayed 4 nights in Mar 2025

8/10 Good

Gregory

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice suburb hotel

Quick one night stay while in the suburbs. The hotel itself was nice but was overrun with a couple travel sports teams which made breakfast very chaotic and the pool was so packed full of people we couldn't enjoy it with our kids.
Stayed 1 night in Mar 2025

6/10 Okay

Miranda

Liked: Staff & service
Nice place to stay, but average.
Stayed 2 nights in Mar 2025

4/10 Poor

Crystal

Disliked: Staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

Kim

Traveled with family
Liked: Staff & service
Like the area. Don't like the property condition and too much noise at night. The pool is small, crowded, and not clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Clayton

Traveled with family and small children
Liked: Property conditions & facilities
Room smelled like cigarette smoke and was even worse when you showered. Pool was cloudy.
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Stayed 2 nights in Mar 2025

6/10 Okay

elizabeth

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Okay stay

Rating low, only one elevator working. Kids running in the hallways at 9:46 pm. Breakfast not many options, basic.
Stayed 1 night in Mar 2025

6/10 Okay

FRANK, CEDAR RAPIDS

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
1 elevator. Slow also. Noisy people.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great visit. We asked for a crib and was given a pack and play that we made due with. Nice location and area. Friendly staff. A bit busy and loud and only one evator was working but we used stairs since we were only on 2nd floor. Alcohol bottles left in parking lot was the only negative for outside. Breakfast was yummy and hot but busy.. pool was clean and kids had a blast.
Stayed 1 night in Mar 2025

4/10 Poor

sandy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here to spend a day in the pool with my grandchildren. We went in for less than 1/2 hr because The pool was so dirty you couldn’t even see the bottom. One of my grandkids lost their goggles and they couldn’t be found. Another said there was too much hair he kept getting in his mouth/face. Needless to say we did not stay in the pool and I had to find other activities to do which cost more $$ that I did not intend to spend. Additionally, the front desk personnel was unpleasant and gave us a hard time about getting more pillows and blankets. Firstly we were told we had to go down and get them ourselves. When I asked for 4 pillows and 2 blankets we were told we could only have 2 pillows and 1 blanket. I insisted that my reservation was for 4 kids 2 adults and therefore I needed a total of 4 additional pillows and 1 more blanket. They begrudgingly gave me what I needed. The saving grace was the room size which was very nice and the breakfast was decent. Overall I was very disappointed especially being a Hyatt hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah, South Lyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by tons of shopping and restaurants. Room was great-it was very spacious. Breakfast was also good with several options available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Enrique

Stayed 1 night in Mar 2025