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Hyatt Place Chicago/River North

3.5 star property

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Photo gallery for Hyatt Place Chicago/River North

Lunch, dinner, brunch served; Mediterranean cuisine
Lobby
Exterior
View from property
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$133
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
66 W Illinois St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪7 min walk‬
  • Place, Chicago Theatre
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(194 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(128 reviews)
  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(18 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(66 reviews)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(29 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(23 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds

City View Room:Two Queen Beds

  • Sleeps 5

2 Queen Beds Room

  • Sleeps 5

Ada 2 Qnqn Tub

  • Sleeps 5

View all photos for Ada King Shower

Bathroom | Designer toiletries, hair dryer, towels

Ada King Shower

  • Sleeps 4

King Room With City View

  • Sleeps 4

King Room

  • Sleeps 4

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Exterior
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About this property

Hyatt Place Chicago/River North

3.5-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include 2 coffee shops/cafes, valet parking, and a microwave in a common area. Housekeeping is available on request.
Hyatt Place Chicago/River North offers 212 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with single sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 3653 square feet (339 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in July 2016.

Hyatt Place Chicago/River North is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Ema - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rotisserie Ema - This delicatessen specializes in Mediterranean cuisine and serves lunch and light fare. Open select days.
Breakfast Bar - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 60 per night; includes in/out privileges)
  • Covered valet parking on site (USD 74 per night; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Bar
  • Ema
  • Rotisserie Ema

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,653 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Built in 2013
  • Reception hall
  • Renovated entire property - July 2016
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Single sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 60 per night (in/out privileges)
  • Covered valet parking fee: USD 74 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago River North
Hyatt Place Chicago/River North
Hyatt Place Hotel Chicago River North
Hyatt Place Chicago/River North Hotel
Hyatt Place Chicago/River Hotel
Hyatt Place Chicago/River
Hyatt Chicago River Chicago
Hyatt Place Chicago/River North Hotel
Hyatt Place Chicago/River North Chicago
Hyatt Place Chicago/River North Hotel Chicago

Hyatt Place Chicago/River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1096 out of 1603 reviews
Rating 8 - Good. 336 out of 1603 reviews
Rating 6 - Okay. 103 out of 1603 reviews
Rating 4 - Poor. 40 out of 1603 reviews
Rating 2 - Terrible. 28 out of 1603 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Stayed 2 nights in Sep 2025

4/10 Poor

Steven

Business traveler
Arrived at 2pm. Was told rooms were available and ready, but there would be a $25 charge for “early check-in”. No thanks and trying to squeeze a few extra dollars out of your guests isn’t appreciated. Plenty of other hotel options. Won’t stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Gabnel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Room Issues and Stolen item

I stayed at this Hyatt for 4 days in September 2025, and unfortunately, several issues turned what should have been a pleasant visit into a frustrating experience. From the start, the in-room phone wasn’t working, making it difficult to contact the front desk. Every request for assistance required using my personal cell phone or going downstairs, which was inconvenient. Despite reporting the issue multiple times, it wasn’t resolved. On Saturday, I requested housekeeping in person because of the phone issue. Later that night, I discovered my $250 Loewe glasses were missing. An engineer checked behind the dresser and found an old orange, a remote, and a pillowcase, but no glasses. This made me concerned about how thoroughly the room had been cleaned prior to my arrival. Although the general manager apologized and refunded one night due to the cleanliness issue and ongoing phone problems, the investigation into my missing glasses felt delayed and incomplete. I only later learned that an insurance claim was submitted, which wasn’t initially communicated to me. The breakfast was excellent, and the lobby was immaculate, but the room issues and missing item overshadowed these positives. My advice: if you stay here, don’t leave valuables in the room during housekeeping service. Unfortunately, this experience has led me to decide I will not stay at this Hyatt or any other Hyatt in the future.
Stayed 4 nights in Sep 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Tv didnt work ac made a loud noise every time it started and shut down some tore up stuff in room fee rips in carpet. Just not up to par for the price .
Stayed 1 night in Sep 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
My mattress was giving me a back ache. The hot food at breakfast was never hot. Fire station across the street had sirens going off at all hours of the night. The staff was wonderful though. Housekeeping did a good job.
Stayed 3 nights in Sep 2025

6/10 Okay

Liana

Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay at the Hyatt Place Chicago River North. It was very clean and the staff was amazing. The hotel is conveniently located in Downtown close to great restaurants and shopping!
Stayed 4 nights in Aug 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location. 2 thumbs up.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use recycling bins in room and elsewhere
Stayed 6 nights in Sep 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to such grear restaurants
Stayed 4 nights in Sep 2025

10/10 Excellent

TABITHA

Traveled with family
Staff was great location was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Candace

Stayed 2 nights in Sep 2025

10/10 Excellent

Charanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, very conveniently located with a lovely free breakfast and great staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Erica

Stayed 1 night in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The front personnel was amazing! Super friendly and attentive. The rooms a Unfortunately, house keeping did not always follow through on requests (refill bath soap, towels, only clean room upon request) We did not utilize the gym nor parking. If we visit Chicago again, we'll stay at this property.
Stayed 5 nights in Aug 2025

10/10 Excellent

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!
Stayed 4 nights in Aug 2025

10/10 Excellent

Janae

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Alberto

Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicago

Very quiet, clean, comfortable
Stayed 5 nights in Aug 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early checkin, location close to everything, some buses were inconsistent nearby in arrival times, but we were able to get everywhere with ease. Lower/upper Illinois a little confusing at first. Friendly staff. Very nice rooms. Could use a. Little more space for bags and things. Would prefer no closet. Coach bed was a little dirty under sheets. Good breakfast offered both in food quality and service. overall loved our stay there.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2025