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JW Marriott Chicago

4.5 star property

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Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
View from property
Breakfast, lunch, dinner served; Italian cuisine
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
151 West Adams Street, Chicago, IL, 60603
  • Millennium Park
    ‪11 min walk‬
  • Chicago Riverwalk
    ‪18 min walk‬
  • Grant Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Hearing Accessible)

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Room, 2 Queen Beds (Hearing Accessible)

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

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Room, 1 King Bed (Hearing Accessible)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

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Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level (Hearing Accessible)

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Executive Room, 1 King Bed, Non Smoking, Executive Level (Hearing Accessible)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level (Mobility Accessible, Transfer Shower)

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Executive Room, 1 King Bed, Non Smoking, Executive Level (Mobility Accessible, Transfer Shower)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

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Room, 1 King Bed, Non Smoking (Interior View)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

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Executive Room, 1 King Bed, Non Smoking, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

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Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

Room, 1 King Bed, Non Smoking (View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (View)

  • 445 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | Smart TV, Netflix, iPod dock, pay movies

Suite, 1 Bedroom, Non Smoking

  • 930 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Interior View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Interior View)

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (View)

  • 445 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds, Non Smoking, Executive Level

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Executive Level

  • 445 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Interior View)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Chicago

4.5-star hotel in Downtown Chicago
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA AT JW CHICAGO has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. The spa is open daily.
In addition to a full-service spa, JW Marriott Chicago features an indoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This 4.5-star property offers access to a business center and 37 meeting rooms. Event facilities measuring 41973 square feet (3899 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge).

JW Marriott Chicago is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Florentine - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Bosnian, Chinese (Mandarin), English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Offsite parking within 0.1 miles (USD 69 per day)
  • Valet parking on site (USD 85 per day)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Florentine

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • 41,973 square feet of conference space
  • Business center

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1914
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16 to 24 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Nearby parking fee: USD 69 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 60603

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

JW Marriott Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Murshid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no garbage cans anywhere in lobby.
Stayed 2 nights in Dec 2024

10/10 Excellent

Analese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great experience staying here. Decked out for Christmas, so quiet and a great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanette

Stayed 3 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Florentine Manager Gave Predjustice Vibes
The professionalism of the manager inside Florentine was very unprofessional. We were looked over literally 5 times as I sat there and counted. Only to be “accidentally” heavily over charged at the end of the night. Definitely rushed and menu was not explained. I wouldn't recommend this restaurant if it was the last option. I'm definitely exposing this place to my 2.5 mil followers on social media so most would know. If you are of color you are not treated equal here. To watch the manager decline helping the server deliver plates because of our skin color was sad to see as he helped plently of tables besides ours. Hotel king room/suite had no microwaves. Hotel is too pricey to not have full amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that was clean! Had great, friendly service too.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a classical older building that has been renovated with all the modern amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Great
Stayed 3 nights in Oct 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well kept, great staff. Top of the line hotel fitness facility. The downsides were: A charge for seemingly everything, felt nickeled and dimed. Charge for reserving on a non-Marriott site. Charge for Wifi. Was supposed to get free wifi, but didn't always connect and had to spend 40 minutes with Marriott IT. A nightly occurrence. Only one elevator bank for guests on one of the four hotel sides. If your room is on the opposite side, plan for a LONG walk and extra time to get there. Ridiculous that there are multiple staff elevators and one guest elevator bank. No grab and go breakfast options like The Autograph around the corner.

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an impressive hotel. The room was excellent and service was great. The mandatory $25 convenience fee feels like another way to pad their margins, but at least the hotel dining options (where you have to spend it) are very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Christa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing at Christmas Time
Wonderful stay!! Hotel was super clean and nice, all the amenities are amazing!! Close to all the downtown Chicago attractions. Everything was within walking distance. Loved the fact there was room service until midnight and two restaurants and a bar on site. Will stay again.
Stayed 1 night in Dec 2024

8/10 Good

Carla Faye

Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Pat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the hotel was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharanjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! It was clean, spacious, and quiet.
Stayed 4 nights in Nov 2024

8/10 Good

Angie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is convenient for our party. Hotel has nice pool with hot hub which is what we needed. Kids enjoyed the pool and hot tub. Nice work out space. Love the fact that in the work out room, there is eucalyptus infused cold towels available for guests to use. This is a nice touch that makes this stay experience special. Good variety of breakfast options. When we checked in, the reception did not share any info about the executive level lounge access to us. So we missed out on hors d'oeuvres hours, evening dessert time. We reserved executive level room and didn't know about any of the benefits or timing of different hours until the day of our check out It would have been nice to know what's available to us. We booked 2 queen beds with executive level, but I think we got 2 double beds instead. Room looks different from the picture. Since it was a short trip we didn't bother changing room. The overall experience is fine, but check-in can be better had the reception take the time welcoming guests and explaining what's available, etc.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Stay
Everything from checking in to checking out was easy. The staff was polite and efficient. Our room was clean and the bathroom was modern. The location was great - we had easy access to run along the lake and walk to restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Adolfo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great!
Stayed 2 nights in Nov 2024

2/10 Terrible

Sarah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was feces wiped on our bathroom wall that was not cleaned up after 4x of asking.
Stayed 1 night in Nov 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were beautiful. The staff was very friendly. It was nice to have a workout facility, spa, pool and hot tub available. Very walkable location - easy access from both train stations, and within walking distance to many of the local attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located and easily walkable to everything we wanted to do in and around Chicago. Went to the lobby bar a couple nights. Prompt service with a smile!
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacey, ARLINGTON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great during our stay. Would recommend to anyone and will stay again!
Stayed 2 nights in Oct 2024