See all properties

Kinzie Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Kinzie Hotel

Premium bedding, pillowtop beds, minibar, in-room safe
Lobby sitting area
Front of property - evening/night
Lobby sitting area
Breakfast area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
20 W Kinzie St, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪5 min walk‬
  • Michigan Avenue
    ‪5 min walk‬
  • Millennium Park
    ‪10 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Accessible Deluxe Room, 1 King Bed, Non Smoking

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Accessible Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(38 reviews)
  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(55 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Deluxe Room, 2 Queen Beds, Non Smoking

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Accessible Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

River Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4276)
$155 nightly
The price is $155 total
includes taxes & fees
River Hotel

About this property

Kinzie Hotel

4-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. A manager's reception is free. Other amenities include a 24-hour business center, valet parking, and a business center.
Kinzie Hotel offers 215 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

42-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Kinzie Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Kinzie Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Bosnian, Chinese (Mandarin), English, French, German, Hindi, Lithuanian, Russian, Serbian, Spanish, Urdu, Yoruba

Property amenities

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 75 per day)
  • Valet parking on site (USD 75 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 9:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 27.76 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Nearby fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 75 per day
  • Valet parking fee: USD 75.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Hotel Kinzie
Kinzie Chicago
Kinzie Hotel
Kinzie Hotel Chicago
Amalfi Hotel Chicago
Chicago Amalfi Hotel
Kinzie
Kinzie Hotel Hotel
Kinzie Hotel Chicago
Kinzie Hotel Hotel Chicago

Kinzie Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1207 out of 1706 reviews
Rating 8 - Good. 333 out of 1706 reviews
Rating 6 - Okay. 101 out of 1706 reviews
Rating 4 - Poor. 27 out of 1706 reviews
Rating 2 - Terrible. 38 out of 1706 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Noel

Stayed 1 night in Mar 2025

10/10 Excellent

Breonna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
My room 340 was too cold.
Stayed 1 night in Mar 2025

6/10 Okay

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great, it was nice they have a free cocktail bar at night where you get two adult beverages everyday. The breakfast was decent for a free breakfast. the bad, the hotel was under construction which was not communicated at time of booking. Only one elevator was operational so the wait times were long every time. The walls in the hotel were paper thin. The room next to us was empty but we could hear the kids two rooms down our entire stay. Pictures online show a walk in shower, not what our room had, and the beds were not comfortable.
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah Mary

Stayed 3 nights in Mar 2025

6/10 Okay

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
I usually love the Kinzie. This stay was a little different I understand they are doing a lot of remodeling which is great, but the customer service was not on point I didn’t have soaps or towels in my bathroom. Plus I had emailed thru my reservation for an accommodation and never received a response. I just don’t know if I would book again at this time
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Virginia

Stayed 1 night in Mar 2025

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Safe and plenty to do around the area.
Stayed 3 nights in Mar 2025

6/10 Okay

María José

Traveled with family
So, I’ve booked the Kinzie before (maybe 2 years ago if so) to celebrate my husbands birthday (staycation) and we were blown away by everything, they even upgraded us for being a VIP on Expedia. This time, horrible. First of they don’t tell you they are doing renovations, which is ok, but the hostess has a very small desk, nothing fancy. It looks like it’s all kind of put together last minute, and that includes the rooms as well. The cleanliness 5/10. The vents were dirty, the bathroom was not properly clean, the showier curtains were so so. It looked like they went to hobby lobby and bought anything that looked like “hotel vibes”. The view of our room was a wall (no one said anything about it- and whenever we asked the host if they were doing room renovations he said no, that those are the normal rooms and they’re been like that since always, which is a lie because I’ve been there before and they have 0 comparison). Overall it was not the best experience and I won’t be staying here anymore.
Stayed 1 night in Mar 2025

10/10 Excellent

Edelyn, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

michelle

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and the bed was comfortable. The room was nice enough except for the horribly stained ottoman and couch. The lobby (check-in was a makeshift desk) and elevator waiting area was under construction which I was not forewarned about and only 1 elevator was working the entire time (on St. Patties day weekend) which made the wait times longer than anticipated. I paid extra for a "city view" and that mainly consisted of a roof level view full of old and unsightly A/C units and a tiny bit of city view if I looked to the sides. When I emailed my concerns with the room, I never received a response back of any kind. I made do and the bed was comfortable enough to get a good nights sleep but past that I would not recommend this hotel until they get a few things under control.
Stayed 3 nights in Mar 2025

10/10 Excellent

Haoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please install a microwave in each unit
Stayed 2 nights in Mar 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
This was a great location and the hotel staff were extremely nice! The only downside is that the hotel is currently under construction, and one of their elevators was not working.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhonda, Ottoville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendall

Stayed 1 night in Mar 2025

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one functional elevator during a holiday weekend.
Stayed 2 nights in Mar 2025

8/10 Good

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Only 1 working elevator on what was one of the busiest weekends in the city was wild. At one point we timed a 5 minute wait for the elevator. And stairs were not an option bc they only open on the 1st floor to a creepy alleyway. Besides that, all the staff were plesant, and the rooms were clean and comfortable. Being so close to the HoB makes this our go to hotel when seeing concerts.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Arieal

Stayed 1 night in Feb 2025

10/10 Excellent

Bradley, Eau Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located and affordable. Met all our needs for 2 nights in the heart of Chicago. Walkable to all the touristy spots. Mag mile, the river walk. Staff Trang and Demetrius both went above and beyond and made our stay a delight. Will def recommend Kinzie and will stay again!
Stayed 2 nights in Mar 2025

2/10 Terrible

Brandon

Disliked: Staff & service

Save your money

I was not pleased with my stay or room… It said “city view” but the hotel was not even that high so you could not even have a “CITY VIEW” when you can’t see anything! Don’t waste money on a city view room, it is not worth it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Kinzie. It offers boutique lux at the best price point & bang for your buck for River North. Hot breakfast can be included, has enough options to satisfy most needs. They have a free happy hour, good way to meet travelers and pre-party! The beds are really comfortable and bedding/comforter is plush soft. It’s been quiet every time I stay. Staff is friendly. This is my go to hotel when I travel to Chicago.
Stayed 2 nights in Jan 2025