Level Chicago – Old Town

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Level Chicago – Old Town

Front of property - evening/night
Lobby
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Lounge
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Spa
  • Pool
  • Washer

Explore the area

Map
1140 North Wells Street, Chicago, IL, 60610
  • State Street
    ‪9 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago History Museum
    ‪15 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

Deluxe Room, Multiple Beds, City View

  • 8500 sq ft
  • City view
  • Sleeps 8
  • 4 King Beds

Suite, 1 King Bed, City View

  • 900 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Deluxe Room, Multiple Beds, City View

  • 1575 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 560 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, City View

  • 705 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 680 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 1080 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, City View

  • 830 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Level Chicago – Old Town

4-star aparthotel in Downtown Chicago
Along with a full-service spa, this smoke-free aparthotel has a 24-hour health club and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa.
In addition to a full-service spa, Level Chicago – Old Town features a 24-hour health club and a sauna. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. This family-friendly aparthotel also offers a seasonal outdoor pool, a rooftop terrace, and barbecue grills. Onsite parking is available (surcharge).

Level Chicago – Old Town is a smoke-free property.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 285 reviews" "
Rating 8 - Good. 31 out of 285 reviews" "
Rating 6 - Okay. 14 out of 285 reviews" "
Rating 4 - Poor. 18 out of 285 reviews" "
Rating 2 - Terrible. 11 out of 285 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Not a good choice
Not for families. Poor maintenance and installation of appliances. Uncomfortable mattresses. Disingenuous management.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shenika

Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, room comfort
Great option!!!!
We had a lovely stay! Amenities were next level! Lots in area to access as well! Perfect in every regard!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was great, room was neat and very clean. Would stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, Burlington

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities are excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Viktoriia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

JUYEON

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Keiarra

Liked: Cleanliness, amenities, property conditions & facilities
love the property! very beautiful view!
Stayed 4 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, room comfort
Week long stay in Chicago
Had a blast visiting Chicago. Great location.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment with nice view conveniently located in Chicago near Lincoln Park. Grocery stores and good restaurants are nearby. Apartment was clean and looked new
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2024

10/10 Excellent

Jean-Michel

Stayed 5 nights in Jul 2024

10/10 Excellent

Roselyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 8th floor was amazing. Steam, sauna room, basketball court, beautiful common area, pool and jacuzzi, would stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Greg, Fort Myers

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Place was awesome. Has everything you need, great location
Stayed 3 nights in Aug 2024

8/10 Good

justin

Liked: Cleanliness, room comfort
Great spot, good people,... be careful of noise.
Cool spot. Super noisy at night with the sirens. Maybe a nearby fire station. If you are a light sleeper, beware the north facing rooms.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jacquie, Carmichael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved having the convenience of an apartment. Walking to Old Town was great
Stayed 2 nights in Jun 2024

8/10 Good

Steve, Haverford

Liked: Cleanliness, property conditions & facilities
Everything you could want is right there
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, room comfort
Incredible stay
This was by far the best stay I’ve experienced for a long weekend getaway. Beautiful place with great views with floor to ceiling window views.
Bedroom view
Living room view
Stayed 3 nights in Aug 2024

10/10 Excellent

Sulemi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Christina

Liked: Cleanliness, amenities
Overall we had a good stay, but it was a bit disappointing. Since the property is also a residential apartment complex, we did not get the “usual” hotel hospitality. The front desk staff were very nice, but it seemed challenging to coordinate residents and guests. We had to ask several times for towels and were told they were out of pillows when we needed them for the sofa bed. There was no housekeeping available and we were there for the week. We also had to call the front desk every time we needed the garage opened to park our car which, at times, was inconvenient. For the price, we probably would not stay at this property again.
Stayed 5 nights in Jul 2024