See all properties

Level Chicago - River North

4.0 star property

Choose dates to view prices

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Merchandise Mart
    ‪7 min walk‬
  • State Street
    ‪10 min walk‬
  • House of Blues Chicago
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Balcony

Level Chicago Fulton Market

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (117)
The price is $204
per night
$259 total
includes taxes & fees
Mar 7 - Mar 8
Level Chicago Fulton Market

About this property

Level Chicago - River North

4-star hotel in Downtown Chicago
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Level Chicago - River North features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This Chicago hotel also offers barbecue grills, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Level Chicago - River North is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 466 reviews
Rating 8 - Good. 67 out of 466 reviews
Rating 6 - Okay. 34 out of 466 reviews
Rating 4 - Poor. 17 out of 466 reviews
Rating 2 - Terrible. 20 out of 466 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spot!
Stayed 1 night in Nov 2024

10/10 Excellent

Aamir

Stayed 1 night in Oct 2024

10/10 Excellent

Merced

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alice, Oakville

Liked: Cleanliness, property conditions & facilities
room service would be amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Dalileh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Its perfect for our travel needs and the rooms are great with a balcony to enjoy my coffee in morning and a glass of wine in the evening while enjoying the city lights. Staff very friendly. Safe access. 3rd time staying there, this is our home away from home
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina, Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful and courteous staff! Front desk ladies were above and beyond, knowledgeable and hospitable! Thank you for being so kind and hospitable! Rooms were clean, roomy, everything we needed for a five day stay and very quiet. Highly reccomrnd staying here. We were abl to cook and go out to dinner easily, safe area and easy to get everywhere, Amenities were great! Beds comfy, water always warm, beds comfy and apartment was cozy!
Stayed 5 nights in Nov 2024

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, amenities
Awesome view, service and security
Stayed 2 nights in Nov 2024

10/10 Excellent

Marshona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing view, wonderful staff, clean and great amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for EVERYTHING! So many years of coming to this City and I will say this one is one of my favorites! Will definitely be coming back! Thank you!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We rented a suite for the night of a concert, upon arrival the greeting was amazing. First name, polite and accommodating. Will definitely be there again in the future.
Stayed 1 night in Nov 2024

2/10 Terrible

Valerie

Stayed 2 nights in Oct 2024

10/10 Excellent

Hillaree, Litchfield Park

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great had a blast
Stayed 2 nights in Nov 2024

6/10 Okay

Angel-Brenée

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Honestly this hotel is over priced. Arcade room only has two skeeball machines and two pinball games. We were told it’s a bar/restaurant on the property then was told by other staff members in the building that it isn’t. THERE IS A $200 DEPOSIT THAT’S ISN’T ADVERTISED UNTIL YOU GET THERE. For the money the hotel can offer a lot more but room was great. Complimentary wine was not good but I’m also not a dry wine lover.
Stayed 1 night in Nov 2024

8/10 Good

Zuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Joy

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and extremely comfortable stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

alexandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! The apartment was spacious and so clean and new! The amenities were wonderful they really had everything we needed. Great place for families!
Stayed 4 nights in Nov 2024

10/10 Excellent

Butch

Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and access to downtown was perfect I highly recommend for work or pleasure loved it thank you for everything
Stayed 5 nights in Nov 2024

10/10 Excellent

Graydon

Stayed 1 night in Oct 2024

2/10 Terrible

Christie

Stayed 2 nights in Nov 2024

8/10 Good

Tanya, Vancouver

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice , clean hotel with fantastic views and helpful staff. The staff was very quick to resolve a problem we had on the first night.
Stayed 4 nights in Oct 2024

6/10 Okay

Kathy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was ridiculous that the check in deposit was $400. I wouldn’t have paid it any mind, however the room was already so dirty and had some damages. Front desk was patient and accommodating. There were stains on the carpet and dust everywhere. Towels were stained, floor shower was dirty.
Stayed 2 nights in Nov 2024