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Level Chicago - River North

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Rooftop terrace
Premium bedding, pillowtop beds, in-room safe, individually furnished
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Merchandise Mart
    7 min walk
  • State Street
    10 min walk
  • Michigan Avenue
    16 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Room options

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Hotel Riu Plaza Chicago

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1026)
The price is $319
per night
$403 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Riu Plaza Chicago

About this property

Level Chicago - River North

4-star hotel in Downtown Chicago
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Level Chicago - River North features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This Chicago hotel also offers barbecue grills, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Level Chicago - River North is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 355 reviews" "
Rating 8 - Good. 51 out of 355 reviews" "
Rating 6 - Okay. 28 out of 355 reviews" "
Rating 4 - Poor. 17 out of 355 reviews" "
Rating 2 - Terrible. 19 out of 355 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

William, Sterling Heights

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed in a jr. Suit 2 bedroom. The amenities were awesome. Love the sauna and steam room. My only complaint is the service from staff themselves. We first get to our room and found the following. - The door to the patio did not open. - TV would not work. - Bathroom fan didn't work. We called the front desk and they said they would send someone up to take care of the door and tv. After waiting an hr, noone came so we went on our way to explore Chicago. When we returned, we asked if the issues can be taken care of but the lady said, ohhh the tv is probably a cable loose or something. We went back to our room called down for help with the patio door and from trial and error on the phone this was fixed. We then fixed the TV ourselves ( it was a faulty cable) Seems they knew exactly the issues of the room from previous guests. It would've been nice to get assistance with these problems. All in all though, the hotel, amenities, and its location were great and we had a great trip!
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer, Naperville

Traveled with partner
Didn't feel much like a hotel....kind of like staying at a friends condo in the city.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient property. Overall enjoyed our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location!!
This was a great place to stay with a group. We got a two bedroom two bath unit for 2 adults and three kids. The full kitchen was amazing. We loved the pool and other amenities offered. Will definitely stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dan

Stayed 1 night in Aug 2024

8/10 Good

Alyssa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet building. Staff is friendly, but hard to get any extra blankets, towels, etc…
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Great location, pool, room was excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place to stay for a weekend or extended trip. I will never go back to a standard hotel again after finding this gem!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitchell

Stayed 2 nights in Jul 2024

10/10 Excellent

joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Weena

Stayed 1 night in Apr 2024

10/10 Excellent

Luisa

Traveled with partner
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Farid

Stayed 3 nights in Jun 2024

2/10 Terrible

Keishia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sade

Stayed 1 night in Jul 2024

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic apartment with a great view and many amenities.
Stayed 2 nights in May 2024

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
The pool area is fantastic. Rooms very ample-sized and comfortable. I would stay here again!
Stayed 2 nights in Jun 2024

8/10 Good

Jayden, Auckland

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the room was top notch. But I never received any of my Gold benefits, also I seem to have been over charged for my stay. Can you confirm my original booking fee as it seems to have changed.
Stayed 4 nights in May 2024

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024