Level Chicago - River North

4.0 star property

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Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Michigan Avenue
    ‪16 min walk‬
  • Chicago Riverwalk
    ‪17 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Executive Suite, 1 Bedroom

  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite (Level)

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room, 2 Bedrooms

  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Level Chicago - River North

4-star hotel in Downtown Chicago
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Level Chicago - River North features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This Chicago hotel also offers barbecue grills, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Level Chicago - River North is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 360 out of 501 reviews
Rating 8 - Good. 69 out of 501 reviews
Rating 6 - Okay. 35 out of 501 reviews
Rating 4 - Poor. 17 out of 501 reviews
Rating 2 - Terrible. 20 out of 501 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2024

8/10 Good

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay ..! In the Center of all the action ..!
Stayed 2 nights in Dec 2024

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing and the rooms are very nice! It is an amazing stay, but just a couple hiccups. One is the parking which is really strange, you have to block the sidewalk and walk in to have them open the garage, kind of strange, they should add just a card reader to the garage door, or a camera for the front desk to permit drivers to enter. The gold perk we received a 10-15$ bottle of wine ( I’m not hating I love wine) but the last hotel with this perk hooked us up with a 200$ bottle. Still a very beautiful stay and very peaceful… the rooms are huge.
Stayed 1 night in Dec 2024

8/10 Good

LiZhu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Atiyanna

Stayed 2 nights in Nov 2024

10/10 Excellent

Analiss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Rebecca

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katrell, Cedar Rapids

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River North floor 9
Amenities included full size refrigerator and freezer, stove and oven, generous spaces to include bathroom, bed area, living area, small breakfast table. My only complaint is the shower pressure was very low and hallway noise from midnight to 3 am. However it was a Saturday night and Chicago has a lot to offer for entertainment. Front desk was very helpful and lobby was comfortable and decorated for the holiday. Great location, parking on site there are nearby options as well.
Stayed 1 night in Dec 2024

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful spacious suite. Plenty of room for a family. Lots of floor to ceiling windows with wonderful city views. Close to shopping and dining.
Stayed 6 nights in Nov 2024

6/10 Okay

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The biggest issue is that this is an apartment building. The entrance is extremely controlled ( understandable) but it takes forever because of it . You need to be aware of those issues before …. Everything is a lot different because of it
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

terri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Vernon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pet friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Charisse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been to.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaniqua

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and everything were amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandra

Stayed 4 nights in Nov 2024

8/10 Good

Frank W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Staff was helpful. Few issues with room but nothing to big.
Stayed 5 nights in Nov 2024